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Enjoyed the vintage interior and good location. Breakfast choice was not good, food allergies not included.
Inge
Stayed 3 nights in May 2024
Response from Lei on 27 May 2024
Thanks for staying with us!
4/10 Poor
Brigitte
Travelled with partner
20 May 2024
Disliked: Property conditions & facilities
Wanted to use the jacuzzi at night but there was absolutely no hot water. Owner didn't believe me that the ice water was ice cold
Brigitte
Stayed 1 night in May 2024
Response from Lei on 21 May 2024
The guest called at 10:15pm, the owner confirmed if the correct way to use it because only the room reflects this problem, and then he was there at 10:30pm.
6/10 Okay
Juanita van
Travelled with family
20 May 2024
Liked: Cleanliness, staff & service
We enjoyed this unique property, great location in proximity to other attractions. Accommodating staff, clean room, patio etc. However there was no hot water for a shower or to wash dishes. Just a basic that shouldn’t be overlooked.
Juanita van
Stayed 1 night in May 2024
Response from Lei on 20 May 2024
Thanks for staying with us! Please let us know immediately if there’s any issues.
We got back to hotel after 10:30pm each night of our 3 night stay- had to park on street other side of Craiggdaroch castle, apart from this very pleasant stay, would refer and would come again
Jim
Stayed 3 nights in May 2024
Response from Lei on 14 May 2024
Thank you very much! We look forward to seeing you again!
The check-in was poor. I had not received an email advising me of the details (it arrived after I had phoned the number on the door). However, Orla who was 'on reception' when we arrived was very pleasant and helpful. I thought the room dingy and run down and did not represent good value for money. Also the hot water was tepid at best for a shower at 0730. Overall I would not recommend this guest house
Anthony
Stayed 1 night in May 2024
Response from Lei on 14 May 2024
We’re sorry to hear that you didn’t have a good experience with us. The check in email has been sent to you automatically, if you didn’t receive it two days before you arrive, please contact the agency or us. Also, please let us know immediately if you have any issues in our hotel.
Really lovely property next to Historic Craigdarroch Castle and within walking distance to the beautiful gardens of the Government House.
My room was on the top floor and was quiet and very clean. My only complaint was that the mattress and pillows could be upgraded. It was very convenient having communal kitchen facilities available for guest to use. I would definitely consider staying here again.
Tania
Stayed 2 nights in Apr 2024
Response from Lei on 1 May 2024
Thanks for staying with us, and we appreciate your feedback!
Loved the hotel! It was SO cute and charming, and my bedroom window looked right at the Craigdarroch castle!!! The only negative was there was no full length mirror anywhere in my room, which is a necessity when getting dressed to go out lol
Nicolette
Stayed 2 nights in Apr 2024
Response from Lei on 19 Apr 2024
Thanks for staying with us, and we appreciate your feedback!
Very comfortable stay in a cozy room. Suite was clean and windows opened to let in a cool breeze although neighbours could have had better control of their dog barking at early hours. No fault of the property in anyway and will absolutely book again on a future trip.
Ross
Stayed 1 night in Apr 2024
Response from Lei on 12 Apr 2024
Thanks for staying with us and we appreciate your feedback!
My friend & I loved staying here! It was so charming & unique. One of our favorite parts of our trip was just walking around the neighborhood which is so pretty & peaceful. It was a short walk to public transit stops that take you more into the city. We’d stay again in a heartbeat!
Jessica
Stayed 2 nights in Apr 2024
Response from Lei on 10 Apr 2024
Thank you very much for sharing your experience, we look forward to seeing you again!
The staff were very friendly and there was an amazing view of the Craigdarroch Castle. The only tiny setback was that the building was a tiny bit old, but even then it was still a very pretty place!
Such a great find - beautiful room at a fantastic rate. Free parking. Property has a fully stocked guest kitchen and free laundry. Will definitely return.
Parking is challenging so there were quite a few times I had to park 1-2 blocks from the entrance but it was free. This is an old property so you hear people walking around above you. There was one night where the people above my room had children which was loud and uncomfortable from a noise level but thankfully this was only one evening. So mostly quiet but I was worried at one point in my stay because noise carries in this property.
Shawn
Stayed 12 nights in Feb 2024
Response from Lei on 25 Feb 2024
Thanks for staying with us and we appreciate your feedback ! Please let us know if someone above you makes noise, we will remind him be quiet.
What a lovely surprise to find this gem. Very cozy, lovely architecture, friendly, attention to detail, spotless, beautifully decorated, great location lots of amenities. Highly recommend.
If you’re looking for a home away from home… this is your place. Great location, close to downtown, Dallas Rd and right beside the Craigdarroch Castle! Easy check-in and out, the room was clean and cozy. We really enjoyed our stay and will be back for sure!
Alison
Stayed 2 nights in Feb 2024
Response from Lei on 7 Feb 2024
Thanks for staying with us and we appreciate your feedback!
Wonderful heritage guest house! and right behind a castle. Very comfortable bed. Pleasant large lounge area and breakfast room. It was like stepping back in time. My only complaint was parking - not a lot of parking available close to the accommodation so I had to walk quite far with my bags. But - other than that I would DEFINITELY stay again and again.
Paul
Stayed 3 nights in Jan 2024
Response from Lei on 5 Feb 2024
Thank you very much, we look forward to seeing you soon!
2/10 Terrible
Libuse
30 Jan 2024
Libuse
Stayed 1 night in Jan 2024
Response from Lei on 28 May 2024
It’s better to let us know what happened if you are not happy here. Thanks!
The inn was beautiful and our room was adorable. Everything was comfortable. It was easy to come and go though we did have some difficulty parking when we got back late one night. The location was great, very easy to get around to everything we wanted to see.
Caylee
Response from Lei on 5 Feb 2024
Thanks for staying with us and we appreciate your feedback!