In-room safe, desk, laptop workspace, blackout curtains

Reviews of Huntingdon Hotel and Suites

3 out of 5
Huntingdon Hotel and Suites
330 Quebec Street, Victoria, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 869 out of 1766 reviews" "
Rating 8 - Good. 606 out of 1766 reviews" "
Rating 6 - Okay. 173 out of 1766 reviews" "
Rating 4 - Poor. 77 out of 1766 reviews" "
Rating 2 - Terrible. 41 out of 1766 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, close to everything , delicious breakfast
Stayed 1 night in May 2024

10/10 Excellent

Hongda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the atmosphere and history of the place
Stayed 2 nights in May 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel has a very vintage look & feel. Very close to the harbour. Great experience
Stayed 1 night in May 2024

8/10 Good

Deborah

Travelled with partner, Travelled with group
Liked: Amenities
Loved the space and the view. Great kitchen. Needs more seating in the living room. Soft closing drawers in the bathroom closed with a bang-not good for adjoining units. But overall, we enjoyed staying there.
Stayed 1 night in May 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, suite was nice and clean. The building is older but very charming! Continental breakfast was actually great! Would absolutely stay again.
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 23 May 2024
Dear valued guest,Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay and found our location perfect, the suite nice and clean, and the building charming. It's great to know that our continental breakfast exceeded your expectations as well.We look forward to welcoming you back on your next visit!Best regards,

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the old manor is beautiful. The hotel room is not as nice as I expected, but it is spacious and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Imagine the charm of Old England in the setting of trendy Victoria, with all the modern amenities and subdues yet very stylish and functional decor.
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 23 May 2024
Dear valued guest,Thank you for your delightful description! We are thrilled to hear that you enjoyed the charming blend of Old England and modern amenities at Huntingdon Hotel & Suites. Our goal is to provide a stylish and functional decor that enhances the overall guest experience. We look forward to welcoming you back to our hotel in trendy Victoria for another memorable stay!

6/10 Okay

Muhammad

Travelled with family
I was not very happy with the water issue as I had to call a no. of times regarding the hot water issue. Overall the the rooms were ok . Definitely need some upgrades with appliances like having a microwave in the rooms. The windows do need to be cleaned especially from the outside.
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 23 May 2024
Dear valued guest,Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We strive to provide accurate representations of our rooms and facilities, and we're sorry to hear that we fell short in this instance. Your comments regarding the hot water and the need for refurbishment have been noted, and we will address these issues with our team. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times. The breakfast is very good. The staff....very welcoming, walking distance to the ferry and Inner Harbour.
Stayed 2 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 23 May 2024
Dear valued guest,Thank you for your loyalty and for taking the time to share your experience! We're thrilled to hear that you consistently enjoy our breakfast and find our staff welcoming. Our convenient location near the ferry and Inner Harbour is indeed one of our highlights. We look forward to welcoming you back for many more stays!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint hotel. Quiet and clean. Staff very helpful and friendly.
Stayed 2 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 23 May 2024
Dear valued guest,Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay at Huntingdon Hotel & Suites. It’s wonderful to know that you found our hotel quaint, quiet, and clean, and that our staff were helpful and friendly. We hope to welcome you back soon for another pleasant stay!

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was great location for traveling by ferry but no amenities at front desk, hot water went out for over 1/2 day and not too inviting in lobby to sit and chill. Front desk and staff are great.
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for taking the time to share your experience at Huntingdon Hotel & Suites. We are pleased to hear that you found our location convenient for traveling by ferry and that our front desk and staff were great.We apologize for the inconvenience you experienced with the hot water and the lack of amenities at the front desk. We understand how these issues can affect your stay and we are taking steps to address them. Additionally, we are looking into ways to make our lobby area more inviting for our guests.Your feedback is invaluable as it helps us improve our services and facilities. We hope that these issues did not overshadow your overall experience and that you will consider staying with us again in the future.Thank you once again for your candid feedback and for staying with us.Warm regards,

10/10 Excellent

ahad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, great breakfast, staff are very nice, kind, and helpful. I recommend this place to anyone. Thank you.
Stayed 3 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for taking the time to share your positive feedback about your recent stay at Huntingdon Hotel & Suites.We are thrilled to hear that you enjoyed our great customer service, breakfast, and found our staff to be nice, kind, and helpful. Your recommendation means a lot to us, and we are delighted that you had such a pleasant experience.Your kind words will be shared with our team to encourage them to continue providing exceptional service to all our guests.We look forward to welcoming you back to Huntingdon Hotel & Suites in the future. Should you need any assistance with future bookings or have any special requests, please do not hesitate to reach out to us directly.Thank you once again for your lovely review and for choosing to stay with us.Warm regards,

10/10 Excellent

Grace

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel and super nice staff. My mom was super comfortable which is all I could ask for :)
Stayed 2 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for taking the time to share your positive feedback about your recent stay at Huntingdon Hotel & Suites.We are delighted to hear that you and your mom had a comfortable stay and that our staff made a positive impression. Ensuring the comfort and satisfaction of our guests is our top priority, and your kind words are greatly appreciated.Your feedback will be shared with our team to encourage them to continue providing exceptional service.We look forward to welcoming you back to Huntingdon Hotel & Suites in the future. Should you need any assistance with future bookings or have any special requests, please do not hesitate to reach out to us directly.Thank you once again for your lovely review and for choosing to stay with us.Warm regards,

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, it is a nice property. Great location. Clean. Friendly staff. Unfortunately, the shower was lukewarm and the kettle wasn't working.
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at Huntingdon Hotel & Suites.We are pleased to hear that you enjoyed our great location, clean property, and friendly staff. Your kind words are appreciated and will be shared with our team.However, we apologize for the inconvenience you experienced with the lukewarm shower and the non-functional kettle. This is certainly not the standard of service we aim to provide. Please know that we have addressed these issues with our maintenance team to ensure they are resolved promptly.We appreciate your understanding and hope that these issues did not overshadow your overall experience. Should you decide to stay with us again, please do not hesitate to reach out to us directly so we can ensure a more comfortable and enjoyable stay.Thank you once again for your feedback and for staying with us.Warm regards,

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff clean and comfortable rooms. Only a block from the harbour.
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for taking the time to share your positive feedback about your recent stay at Huntingdon Hotel & Suites.We are delighted to hear that you enjoyed our great location, friendly staff, and clean, comfortable rooms. Being just a block from the harbour, we strive to offer our guests both convenience and comfort during their stay.Your kind words are greatly appreciated and will be shared with our team to encourage them to continue providing excellent service.We look forward to welcoming you back to Huntingdon Hotel & Suites in the future. Should you need any assistance with future bookings or have any special requests, please do not hesitate to reach out to us directly.Thank you once again for your lovely review and for choosing to stay with us.Warm regards,

10/10 Excellent

Sandra, Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and within walking distance to Fisherman's Wharf, the inner harbour, the Empress Hotel and so many wonderful bars and restaurants. Our room was on the 2nd floor and was very clean and quiet with a super comfy bed. The staff were always very pleasant and answered any questions we had. The breakfast buffet had everything you might want to start your day... eggs, bacon, cereals, waffles, yoghurt, fresh fruit, coffee and juice. An added bonus is Peddlar bike rentals and tours is right beside the hotel. We rented e-bikes and spent a day touring the coast. We will definitely stay here again when we return to Victoria.
Stayed 3 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for taking the time to share such a detailed and positive review of your stay at Huntingdon Hotel & Suites. We are thrilled to hear that you enjoyed our great location, with its proximity to Fisherman's Wharf, the inner harbour, the Empress Hotel, and various bars and restaurants.It's wonderful to know that your room was clean, quiet, and equipped with a super comfy bed, and that our staff were pleasant and helpful. We are also delighted that you enjoyed our breakfast buffet, which offers a variety of options to start your day.We are pleased that you took advantage of the Peddlar bike rentals and tours next to the hotel and enjoyed touring the coast on e-bikes.Your intention to stay with us again on your next visit to Victoria is the highest compliment we could receive. Should you need any assistance with future bookings or have any special requests, please do not hesitate to reach out to us directly.Thank you once again for your lovely review and for choosing to stay with us.Warm regards,

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking prices were a little high
Stayed 4 nights in Apr 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at Huntingdon Hotel & Suites.We are pleased to hear that you enjoyed your stay overall. We understand your concern regarding the parking prices and appreciate your candid feedback. We continually review our pricing structure to ensure it reflects the value and convenience offered, and your comments will be taken into consideration during our next review.If there are any other aspects of your stay that you would like to discuss or if you have any additional feedback, please do not hesitate to reach out. Your insights help us improve and provide a better experience for all our guests.We hope to have the pleasure of welcoming you back to Huntingdon Hotel & Suites in the future. Should you need any assistance with future bookings or have any special requests, please feel free to contact us directly.Thank you once again for your review and for staying with us.Warm regards,

10/10 Excellent

Katey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for choosing to stay with us, we appreciate your business and hope to see you again.All the best,

10/10 Excellent

Katey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and historic building. Breakfast service is amazing too!
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for taking the time to share your positive feedback about your recent stay at Huntingdon Hotel & Suites.We are delighted to hear that you enjoyed the quaint and historic charm of our building. It's also fantastic to know that you found our breakfast service amazing. Our team works hard to provide a memorable experience for our guests, and your kind words are greatly appreciated.We hope to have the pleasure of welcoming you back to Huntingdon Hotel & Suites in the near future. Should you need any assistance with future bookings or have any special requests, please do not hesitate to reach out to us directly.Thank you once again for your lovely review and for choosing to stay with us.Warm regards,

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy, with extremely kind staff. Room was clean with everything that was needed. Breakfast was great with a range of options that was enjoyed by both myself and my daughter. Great location, close walking to everything you would want. Pubs, restaurants, cafes and shops. Would stay here again.
Stayed 3 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for taking the time to share your experience at Huntingdon Hotel & Suites. We are thrilled to hear that you had an enjoyable stay and that you found the check-in process quick and easy, with our staff being extremely kind.It's great to know that your room was clean and well-equipped with everything you needed. We are also pleased that you and your daughter enjoyed our breakfast with its range of options.We are glad that our convenient location added to your positive experience, making it easy for you to walk to pubs, restaurants, cafes, and shops. Your intention to stay with us again is the highest compliment we could receive.We look forward to welcoming you back to Huntingdon Hotel & Suites in the near future. Should you need any assistance with future bookings, please do not hesitate to reach out to us directly.Thank you once again for your lovely review and for choosing to stay with us.Warm regards,

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at Huntingdon Hotel & Suites.We are delighted to hear that you found our location to be great. Our team takes pride in providing a convenient and enjoyable experience for our guests, and your positive comment is greatly appreciated.We hope to have the pleasure of welcoming you back to Huntingdon Hotel & Suites in the future. Should you need any assistance with future bookings, please do not hesitate to reach out to us directly.Thank you once again for your review and for staying with us.Warm regards,

4/10 Poor

nick

Fix online booking. So I won’t be cancelled last minute.
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,You were informed within 15 minutes of the glitch in the system and you were fine with it when we spoke with you. Unfortunately things do happen sometimes with computer systems.

10/10 Excellent

Mengjia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for choosing to stay with us, we appreciate your business and hope to see you again.All the best,

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old hotel, with all the modern amenities. The staff was friendly and helpful. The free breakfast was _really_ good! Very convenient to the waterfront area.
Stayed 2 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for taking the time to share your experience at Huntingdon Hotel & Suites. We are thrilled to hear that you enjoyed our lovely old hotel with its modern amenities, and found our staff to be friendly and helpful.We are especially pleased that you appreciated the complimentary breakfast and found it to be really good. Our team works hard to provide a delightful start to our guests' days. Additionally, it’s great to know that you found our location convenient to the waterfront area.Your kind words are very encouraging and will be shared with our team to inspire them to continue delivering exceptional service. We look forward to welcoming you back to Huntingdon Hotel & Suites in the near future. Should you need any assistance with future bookings, please do not hesitate to reach out to us directly.Thank you once again for your lovely review and for choosing to stay with us.Warm regards,

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and upscale
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for your recent stay at Huntingdon Hotel & Suites and for taking the time to share your feedback.We are delighted to hear that you found our hotel to be professional and upscale. Your positive comments are greatly appreciated and will be shared with our team to encourage them to continue providing exceptional service.We hope to have the pleasure of welcoming you back to Huntingdon Hotel & Suites in the near future. Should you need any assistance with future bookings or have any special requests, please do not hesitate to reach out to us directly.Thank you once again for your wonderful review and for choosing to stay with us.Warm regards,

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Victoria and we were extremely happy with how accessible this hotel was to downtime shops and restaurants as well as the trails that are around the bay. Added bonus was a short walk to the sea side.
Stayed 4 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for sharing your delightful experience at Huntingdon Hotel & Suites during your first trip to Victoria. We are thrilled to hear that you found our location convenient and accessible to downtown shops, restaurants, and the beautiful trails around the bay.It’s wonderful to know that the short walk to the seaside was an added bonus for you. We strive to offer our guests a comfortable and memorable stay, and your positive feedback is greatly appreciated.We hope to have the pleasure of welcoming you back to Huntingdon Hotel & Suites on your next visit to Victoria. Should you need any assistance with future bookings, please do not hesitate to reach out to us directly.Thank you once again for your lovely review and for choosing to stay with us.Warm regards,

6/10 Okay

Daniel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for choosing to stay with us, we appreciate your business and hope to see you again.Take care,

8/10 Good

amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were so comfortable. And the breakfast was better than expected. Thank you. Had a great stay. Will be back
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for your kind words and for taking the time to share your experience at Huntingdon Hotel & Suites. We are delighted to hear that you found our beds comfortable and enjoyed our breakfast, exceeding your expectations.It’s wonderful to know that you had a great stay with us. Your positive feedback is very encouraging and will be shared with our team to continue providing excellent service to all our guests.We look forward to welcoming you back to Huntingdon Hotel & Suites in the future. Should you need any assistance with future bookings, please do not hesitate to reach out to us directly.Thank you once again for your lovely review and for choosing to stay with us.Warm regards,

10/10 Excellent

John

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quaint facility, little old but well kept, complementary breakfast was good, dimly lit stairwell off dining room led to a fall down the stairs but everyone was concerned and tried to help, bruising has been difficult since it occured.
Stayed 4 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Thank you for taking the time to share your experience at Huntingdon Hotel & Suites. We appreciate your positive comments about our facility, the well-kept condition, and the complimentary breakfast.However, we are deeply sorry to hear about your fall on the dimly lit stairwell. The safety and well-being of our guests are our top priorities, and we regret that this incident occurred. We will immediately address the lighting issue in the stairwell to prevent any future accidents.We are also sorry to hear about the bruising you experienced and understand how difficult it must have been. Our team genuinely cares about our guests, and we are glad to hear that they showed concern and tried to help during the incident.If there is anything we can do to assist you further, please do not hesitate to reach out. We hope that you are recovering well and that we can make your next stay with us more comfortable and safe.Thank you once again for your feedback and for staying with us.Warm regards,

2/10 Terrible

genevieve

Liked: Cleanliness
Disliked: Staff & service
terrible stay. deceitful advertising. advertised as a “2 BEDROOM” on their website, it’s not even a one bedroom, it’s an open room with one bed at either end. it even says “separate sitting area” how is a couch in between to beds is a separate sitting area?? when i brought it up to staff there was zero help or response. when i said i at least wanted free parking for their misleading advertising they said they would look into it.. i was charged. terrible hotel, terrible customer service.
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 22 May 2024
Dear valued guest,Thank you for taking the time to share your experience with us. We are genuinely sorry to hear that your stay did not meet your expectations and that you felt misled by our room descriptions.We sincerely apologize for any confusion caused by our advertising. It is our goal to provide accurate and clear information about our accommodations, and we regret that this was not your experience. Your feedback regarding the room layout and the description of the "separate sitting area" will be reviewed and corrected to avoid any future misunderstandings.We are also sorry to hear that our staff did not provide the assistance you needed when you brought these concerns to their attention. This is not reflective of the level of service we aim to provide. We will address this issue with our team to ensure better communication and responsiveness in the future.Regarding the parking charge, I apologize for any inconvenience this may have caused. We will look into this matter and ensure it is resolved appropriately. Please contact us directly so we can discuss this further and offer a suitable resolution.We deeply regret that your experience was unsatisfactory and appreciate your feedback as it helps us to improve our services. Should you reconsider staying with us in the future, please reach out to us directly, and we will ensure a more pleasant and accommodating stay.Thank you once again for your feedback and for staying with us.Warm regards,

10/10 Excellent

Rachelle Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast was good, but you need to allow us to take into our rooms if we want to dine there as an option. Staff are friendly and roomkeeping were great!
Stayed 6 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 16 May 2024
Dear valued guest,Thank you for taking the time to share your experience at Huntingdon Hotel & Suites. We are pleased to hear that you enjoyed our complimentary breakfast and found our staff friendly and our housekeeping team commendable.We appreciate your suggestion regarding the option to take breakfast to your room. Your feedback is invaluable, and we will certainly consider this option to enhance our guests' dining experience.Your positive comments about our staff and housekeeping are greatly appreciated and will be shared with the team. We strive to provide exceptional service, and it is rewarding to know that our efforts contributed to your pleasant stay.If you have any additional suggestions or feedback, please feel free to share them with us. Your insights help us continually improve our services.We hope to welcome you back to Huntingdon Hotel & Suites in the near future. Should you need any assistance with future bookings, please do not hesitate to reach out to us directly.Thank you once again for your review and for staying with us.Warm regards,

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent. Close to places we wanted to go. Luggage storage was appreciated. Breakfast was fine and varied, not outsanfing
Stayed 2 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 16 May 2024
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at Huntingdon Hotel & Suites. We are delighted to hear that you found our location excellent and convenient for visiting the places you wanted to go.We appreciate your kind words about our luggage storage and are pleased to know that it was helpful during your stay. It's also good to hear that you found our breakfast varied, though we acknowledge your feedback that it was not outstanding. We continually strive to improve our offerings, and your comments are invaluable in this effort.If you have any additional suggestions or feedback, please feel free to share them with us. Your insights help us enhance the experience for all our guests.We hope to have the pleasure of welcoming you back in the future. Should you need any assistance with future bookings, please do not hesitate to reach out to us directly.Thank you once again for your review and for staying with us.Warm regards,

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 16 May 2024
Dear valued guest,Thank you for taking the time to provide us with your feedback following your recent stay at Huntingdon Hotel & Suites. We value all guest comments as they help us to improve our services.We are glad to hear that you enjoyed our complimentary breakfast and found our staff friendly and housekeeping team commendable. Your suggestion regarding the option to take breakfast to your room is appreciated, and we will consider this to enhance our guests' experience.We regret that your overall experience did not meet your expectations. We are committed to addressing any issues you encountered during your stay. If you have specific concerns or additional feedback, please do not hesitate to share them with us. This will help us to make the necessary improvements.We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Should you need any assistance with future bookings, please feel free to contact us directly.Thank you once again for your review and for staying with us.Warm regards,

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal, being close to most of the must-see places in the city, making it very convenient for sightseeing. The buffet breakfast was a highlight, offering a wide variety of options that kept us ready and energized for our busy days exploring the city. The staff were also helpful and friendly, always ready to assist with any questions or needs we had. While the hotel itself was average, the excellent location, great breakfast, and attentive staff made our stay pleasant.
Stayed 3 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 15 May 2024
Dear valued guest,Thank you for taking the time to share your experience at Huntingdon Hotel & Suites. We are delighted to hear that you enjoyed our ideal location, which made sightseeing convenient for you, and that our buffet breakfast and attentive staff contributed to a pleasant stay.Your kind words about our staff and breakfast offerings are greatly appreciated. We strive to provide our guests with the best service and amenities, and it is rewarding to know that these aspects stood out during your visit.We acknowledge your feedback regarding the hotel itself and are committed to making improvements to elevate our guests' overall experience. Your comments are invaluable in helping us achieve this goal.We hope to have the opportunity to welcome you back in the future and provide an even better experience. Should you have any special requests or need assistance with future bookings, please do not hesitate to reach out to us directly.Thank you once again for your review and for staying with us.Warm regards,

10/10 Excellent

Eduardo Jr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything is good except parking. Hopefully parking will included for the customers
Stayed 3 nights in Apr 2024
Response from Sean A. McEwen Front Office Manager on 14 May 2024
Dear valued guest,Thank you for choosing Huntingdon Hotel & Suites and for taking the time to provide us with your feedback. We are delighted to hear that you had an enjoyable stay and rated us 5 out of 5 stars.We appreciate your kind words about our hotel and services. Your suggestion regarding parking is very important to us, and we understand the value of convenient parking for our guests. Please be assured that we are continuously exploring ways to improve this aspect of our service.If you have any additional comments or suggestions, please feel free to share them with us. Your insights help us to continually enhance our guest experience.We look forward to welcoming you back to Huntingdon Hotel & Suites in the near future. Should you have any special requests or need assistance with future bookings, please do not hesitate to reach out to us directly.Thank you once again for your review and for staying with us.Warm regards,

8/10 Good

kulwant

Travelled with family, Business traveller
Liked: Staff & service
Safe
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 13 May 2024
Dear valued guest,Thank you for taking the time to provide feedback on your recent stay at Huntingdon Hotel & Suites. We are pleased to hear that you felt safe during your visit. Ensuring the safety and security of our guests is a top priority for us, and it’s reassuring to know that our efforts are making a positive impact.We appreciate your feedback and look forward to welcoming you back, ensuring a secure and comfortable experience each time you stay with us.Warm regards,

8/10 Good

Ron

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Sean A. McEwen Front Office Manager on 14 May 2024
Dear valued guest,Thank you for choosing Huntingdon Hotel & Suites and for taking the time to provide us with your feedback. We are delighted to hear that you had an enjoyable stay and rated us 4 out of 5 stars.Your feedback is incredibly valuable to us as we strive to provide exceptional experiences for all our guests. We are pleased that you enjoyed your stay, but we also understand there is always room for improvement.If there are specific areas where you believe we could enhance our services or facilities, we would greatly appreciate your detailed comments. Your insights help us to continually improve and ensure that we meet and exceed our guests' expectations.We hope to welcome you back to Huntingdon Hotel & Suites in the near future and provide you with an even better experience. Should you have any special requests or need assistance with future bookings, please do not hesitate to reach out to us directly.Thank you once again for your review and for staying with us.Warm regards,

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 13 May 2024
Dear valued guest,Thank you for taking the time to rate your stay at Huntingdon Hotel & Suites. We are committed to providing an exceptional experience for all our guests, and we see that we have areas to improve based on your rating of 3 out of 5.We would greatly appreciate any additional feedback you could provide regarding aspects of your stay that did not meet your expectations. Understanding more about your experience will help us address these issues directly and improve our service.Thank you again for your feedback, and we hope to have the opportunity to welcome you back and provide a more satisfying experience in the future.Warm regards,

8/10 Good

Mile

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 2 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 13 May 2024
Dear valued guest,Thank you for taking the time to share your experience at Huntingdon Hotel & Suites. We are delighted to hear that you found our accommodations comfortable. It is always our goal to ensure that every guest feels at home during their stay.We appreciate your feedback and look forward to welcoming you back for another relaxing visit soon.Warm regards,

10/10 Excellent

AIMEE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The location is very convenient and the city is beautiful. Very convenient for parking as each guest gets their own space for their stay. The breakfast buffet was delicious with lots of options. The staff was very helpful. We would definitely recommend a stay here.
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 13 May 2024
Dear valued guest,We are absolutely delighted to hear about your wonderful experience at Huntingdon Hotel & Suites! Thank you for taking the time to share your feedback. It's great to know that you found the location convenient and enjoyed the beauty of the city.We're pleased to hear that our parking arrangement met your needs and that the breakfast buffet was a highlight of your stay. Our team strives to provide a variety of delicious options to start the day right for our guests.Your kind words about our staff are much appreciated, and we are thrilled that their efforts helped make your stay more comfortable.Thank you for recommending us. We look forward to welcoming you back soon for another excellent stay.Warm regards,

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 6 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 13 May 2024
Dear valued guest,Thank you so much for your fantastic review and for rating your stay at Huntingdon Hotel & Suites as 5 out of 5. We are thrilled that you found our services and accommodations to be excellent and that you enjoyed your room with the kitchenette.Your positive feedback is incredibly motivating for our team as we strive to maintain high standards of hospitality. It reassures us that we are on the right track in providing our guests with the best possible experience.We look forward to the opportunity to welcome you back to Victoria and provide another outstanding stay at Huntingdon Hotel & Suites.Warmest regards,

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a very convenient location within easy walking distance to downtown one way and the fisherman's wharf the other way. Morning breakfast was convenient, well managed, and had a very good selection... especially given it is included in the price. Also handy having Bike rental right outside the door... biking is a great way to see this city!
Stayed 5 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 13 May 2024
Dear value guest,We are thrilled to receive your feedback about your recent stay at Huntingdon Hotel & Suites. It’s wonderful to hear that you enjoyed our convenient location, nestled perfectly between downtown and Fisherman’s Wharf, making it easy for our guests to explore the beauty of the area.We are also pleased that our breakfast selection met your expectations and added value to your stay. Offering a well-managed and diverse breakfast is something we pride ourselves on, especially as it is included in the stay.It sounds like you took full advantage of our bike rental service, which is indeed a fantastic way to see the city. We're glad you found it handy and enjoyable.Thank you once again for choosing Huntingdon Hotel & Suites and for your kind words. We look forward to welcoming you back soon for another memorable visit.Warm regards,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 13 May 2024
Dear valued guest,Thank you so much for your fantastic review and for rating your stay at Huntingdon Hotel & Suites as 5 out of 5. We are thrilled that you found our services and accommodations to be excellent and that you enjoyed your room with the kitchenette.Your positive feedback is incredibly motivating for our team as we strive to maintain high standards of hospitality. It reassures us that we are on the right track in providing our guests with the best possible experience.We look forward to the opportunity to welcome you back to Victoria and provide another outstanding stay at Huntingdon Hotel & Suites.Warmest regards,

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay in Victoria, super breakfast. Real value for your money.
Stayed 2 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 10 May 2024
Dear valued guest,We are delighted to hear that you enjoyed your stay at Huntingdon Hotel & Suites and found great value in our services, especially our super breakfast. It's heartening to know that you consider us an excellent place to stay in Victoria.We appreciate your feedback regarding the requests for tips. We aim to create a comfortable environment for all our guests, and we take your comments seriously as we continue to enhance our services.Thank you once again for choosing Huntingdon Hotel & Suites. We look forward to welcoming you back and delivering another exceptional experience.Warmest regards,

10/10 Excellent

patricia

Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 10 May 2024
Dear valued guest,Thank you so much for your fantastic review and for rating your stay at Huntingdon Hotel & Suites as 5 out of 5. We are thrilled that you found our services and accommodations to be excellent and that you enjoyed our super breakfast.Your positive feedback is incredibly motivating for our team as we strive to maintain high standards of hospitality. We appreciate your comments on the value you received during your stay, and we're delighted that your experience was memorable.We look forward to the opportunity to welcome you back to Victoria and provide another outstanding stay at Huntingdon Hotel & Suites.Warmest regards,

8/10 Good

cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good.
Stayed 4 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 9 May 2024
Dear valued guest,Thank you for taking the time to share your thoughts about your recent stay with us at Huntingdon Hotel & Suites. We are thrilled to hear that you had a wonderful experience, enjoyed our breakfast offerings, and found our accommodations clean and comfortable, and our staff welcoming and friendly.We truly value your feedback regarding the requests for tips. We strive to maintain transparency and fairness in all our interactions, and we understand that this aspect of our service may have felt overwhelming. Please be assured that we will review our policies to ensure that our guests feel completely at ease during their stay.We are committed to providing an exceptional experience for all our guests, and your comments are crucial in helping us improve. Thank you once again for choosing us and we hope to welcome you back in the near future.Warm regards,

8/10 Good

Richard E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, welcoming, friendly staff. Very clean and comfortable beds and pillows. We found the number of requests for tips a bit daunting given the cost of the room.
Stayed 2 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 9 May 2024
Dear valued guests,Thank you for taking the time to share your thoughts about your recent stay with us at Huntingdon Hotel & Suites. We are thrilled to hear that you had a wonderful experience and found our accommodations clean and comfortable, and our staff welcoming and friendly.We truly value your feedback regarding the requests for tips. We strive to maintain transparency and fairness in all our interactions, and we understand that this aspect of our service may have felt overwhelming. The QR code that you saw regarding tips are only in the breakfast outlet and the rooms. These codes are for two different departments if you wish to tip the housekeepers and servers of breakfast. You do not have to tip. But if you decide to the staff are very grateful.We are committed to providing an exceptional experience for all our guests, and your comments are crucial in helping us improve. Thank you once again for choosing us and we hope to welcome you back in the near future.Warm regards,

8/10 Good

Reed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place to stay if you have business in downtown Victoria. The location is excellent and the breakfast is ample and free, so there's a lot to like. Special thanks to the desk clerk who recommended a fantastic Italian restaurant nearby.
Stayed 2 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 8 May 2024
Dear valued guest,Thank you so much for choosing to stay with us during your business trip to downtown Victoria. We're delighted to hear that you found our location excellent and our complimentary breakfast to your satisfaction.It’s always our pleasure to provide personalized service, and we’re thrilled to know that our desk clerk's recommendation enhanced your dining experience in the city. I’ll be sure to pass along your special thanks.We appreciate your positive feedback and look forward to welcoming you back soon for another enjoyable stay.Warm regards,

4/10 Poor

Michelle

Liked: Cleanliness
Disliked: Amenities
I booked a king size room and did not notice about the loft design which is my bed on upper deck with my 2 years old child. I request to changd another room and willing to pay extra. However, they said i cant change it as i booked from agent (Expedia). Totally inconvenient and helpfulness
Stayed 1 night in May 2024
Response from Sean A. McEwen Front Office Manager on 8 May 2024
Dear valued guest,We would of been happy to move your room unfortunately the hotel was fully committed that evening and there was not any more rooms to move you to. Our recommendation is to look at all the photos of the room choices before you book a hotel room in the future. We hope to see you again.Warm regards,

8/10 Good

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who fixed a problem we had with our booking, quickly. Wish their prices were more affordable.
Stayed 2 nights in May 2024
Response from Sean A. McEwen Front Office Manager on 8 May 2024
Dear valued guest,Thank you very much for taking the time to share your experience with us. We are pleased to hear that our staff was able to assist you swiftly and efficiently with the booking issue you encountered. Providing friendly and effective service is a priority for us, and we're glad we could meet your needs.We understand your concerns regarding our pricing. We strive to offer competitive rates and the best possible value, considering our location and the amenities we provide. We also offer special promotions and packages from time to time, which might help make your next stay more affordable.Thank you once again for your feedback. We appreciate your thoughts and look forward to the opportunity to welcome you back in the future.Warm regards,