Front of property

Reviews of Hotel Rialto

3.5 out of 5
Hotel Rialto
653 Pandora Ave., Victoria, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1095 out of 1620 reviews" "
Rating 8 - Good. 383 out of 1620 reviews" "
Rating 6 - Okay. 86 out of 1620 reviews" "
Rating 4 - Poor. 30 out of 1620 reviews" "
Rating 2 - Terrible. 26 out of 1620 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Puyallup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a central location, close to many restaurants and things to do. The staff was friendly and the free fruit at the counter was a nice touch.
Stayed 1 night in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 27 May 2024
Dear Paul!The entire team and I are truly delighted for your excellent feedback. Your kind words give us great inspirations and drive us to enhance our high standards of service and hospitality catered to our valuable guests.

10/10 Excellent

MARC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, will return
Stayed 1 night in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 27 May 2024
Dear Marc!Thank you for choosing Hotel Rialto Victoria for your visit - it is terrific to read that you enjoyed the hotel and service. Your loyalty is appreciated and I hope we can welcome you back again soon!

10/10 Excellent

FIONA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 nights and moved rooms on 2nd night as the 1st room was on the main road, which was too noisy for us. The staff were happy to oblidge with our request. Both rooms were well appointed and had underfloor heating in the bathroom. There is a bar and restaurant on site and was in a great spot to walk everywhere.
Stayed 2 nights in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 27 May 2024
Dear Fiona!Thank you very much for your positive review of your stay with us at Hotel Rialto Victoria. We are delighted to read that our Guest services were helpful and that you like our location. We hope that we will have the pleasure to welcome you back in the future so that we can make your next stay with us another brilliant one.

10/10 Excellent

Sima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 27 May 2024
Dear Sima!Thank you for staying with us! I wanted to reach out to you and thank you for your kind words about our team members. We are happy that you enjoyed your stay, and hope that we can welcome you back to Hotel Rialto Victoria in the future!

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated bathroom floors. Very quiet
Stayed 2 nights in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 27 May 2024
Dear Michelle!Thank you for taking a moment to share your experience. I am happy to see that you enjoyed the hotel and our service and I hope that we can welcome you back again soon.

10/10 Excellent

marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, the hotel was good and the bed was comfortable.
Stayed 1 night in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 27 May 2024
Dear Marilyn!Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely stay with us! We hope you plan on staying with us again soon!

10/10 Excellent

Benjamin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Friendly staff. Quite a number of homeless people hanging around in neighbourhood of the hotel
Stayed 2 nights in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 25 May 2024
Dear Benjamin!Thank you for taking the time to share your valuable feedback with us. We are ecstatic that you enjoyed your time with us here at the Hotel Rialto Victoria, BC. We have shared your review with our team members as it is always wonderful to have the opportunity to celebrate with everyone and to recognize what our guests feel we are doing right.

10/10 Excellent

Laurey-Anne, Quesnel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where my meeting is being held. Perfect!
Stayed 1 night in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 24 May 2024
Dear Laurey-Anne!Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely stay with us! We hope you plan on staying with us again soon!

6/10 Okay

Jocelyn

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 24 May 2024
Dear Jocelyn!Thank you for taking the time to share your experience about your recent stay at our hotel. We are very sorry to hear that you did not enjoy your stay with us. If you would like to share some more specific detail, we would be most appreciative.

10/10 Excellent

Helen Ruth

Travelled with partner
Liked: Property conditions & facilities
A lovely hotel with friendly, helpful staff.
Stayed 5 nights in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 22 May 2024
Dear Helen! Thank you for sharing your experience at the Hotel Rialto. We're happy to hear that our service and our great amenities made your stay more comfortable. Hope to see you again soon -- we enjoyed taking care of you!

6/10 Okay

Marie

Disliked: Cleanliness
Stayed 3 nights in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 22 May 2024
Dear Marie!Thank you for taking the time to share your experience about your recent stay at our hotel. We are very sorry to see that you did not enjoy your stay with us. If you would like to share some more specific detail, we would be most appreciative.

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked this small friendly hotel, staff were helpful and polite, room was clean and comfortable, also in a great location walkable to everything for sights and food and tours
Stayed 3 nights in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 21 May 2024
Dear Wendy!Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad to hear that you were completely satisfied with all the facilities and services in the hotel. We look forward to welcoming you again if you ever find yourself back in beautiful Victoria BC.

10/10 Excellent

Edgardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean, well maintained and cozy. The staff is very friendly
Stayed 2 nights in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 20 May 2024
Thank you for sharing your experience at the Hotel Rialto. We're happy to hear that our service and our great amenities made your stay more comfortable. Hope to see you again soon -- we enjoyed taking care of you!

10/10 Excellent

Blair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience, will definitely be returning
Stayed 1 night in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 20 May 2024
Thank you for taking the time to share your valuable feedback with us. We are ecstatic that you enjoyed your time with us here at the Hotel Rialto Victoria, BC. We have shared your review with our team members as it is always wonderful to have the opportunity to celebrate with everyone and to recognize what our guests feel we are doing right. Stay safe and welcome back to the Hotel Rialto in the future!

8/10 Good

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was great and the location was great for getting around but it was a bit unsafe with lots of drug users and homeless around.
Stayed 5 nights in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 20 May 2024
Thank you for taking a moment to share your experience. I am happy to see that you enjoyed the hotel and our service and I hope that we can welcome you back again soon.

10/10 Excellent

cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staff. Love Ramie at the bar. Immaculate hotel. Great service. Might want to put a hand bar in shower. High to climb into. Highly recommend.
Stayed 2 nights in May 2024
Response from Trevor - Hotel Manager on 17 May 2024
Dear Cindy - thank you for the great rating & review on your most recent stay with us at Hotel Rialto. Thank you for mentioning our dedicated Team - your review will be passed on! Enjoy the weekend and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from Trevor - Hotel Manager on 17 May 2024
Dear Harpreet - thank you for your rating & review on your most recent stay with us at Hotel Rialto. Enjoy the weekend and we hope to see you soon! Trevor - Hotel Manager

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice heritage building centrally located.
Stayed 3 nights in May 2024
Response from Trevor - Hotel Manager on 15 May 2024
Dear David - thank you for your rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed our building and our Hotels location to down town Victoria! Enjoy the day!Trevor - Hotel Manager

10/10 Excellent

Marney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well located property. Surprisingly quiet room.
Stayed 1 night in May 2024
Response from Trevor - Hotel Manager on 14 May 2024
Dear Marney - thank you for your great rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your room and our Hotels location to down town Victoria. Enjoy the day and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Gurjot Kaur

Travelled with family and small children
Awesome place
Stayed 1 night in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 14 May 2024
Thank you for choosing Hotel Rialto Victoria for your stay and for sharing your experience. It is fantastic to read that you enjoyed the hotel and service.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I was given an upgrade without having to ask for anything, what a great surprise. The staff was extremely helpful and professional. I would definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Leoncia de

Travelled with family
Liked: Staff & service
Clean and walking distance to all
Stayed 2 nights in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 13 May 2024
Thank you for choosing Hotel Rialto Victoria for your visit - it is terrific to read that you enjoyed the hotel and service. Your loyalty is appreciated and I hope we can welcome you back again soon!

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 14 May 2024
Dear Monica!thank you for your great rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your experience with us !

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very clean and nice hotel. Location is top notch for city. We walked everywhere!
Stayed 3 nights in May 2024
Response from Victoria Shylltsyna, Hotel manager on 13 May 2024
Thanks for sharing this stellar review! We are thrilled your time with us was so outstanding! We endeavor to share a memorable experience with our guests. After all, your happiness is our top priority at Hotel Rialto. We always strive to go above and beyond for our guests. We appreciate all of your praises about our services and staff. Your kind words let us know we are doing our job!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the inner harbor, restaurants and close by parking.
Stayed 3 nights in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 12 May 2024
Thank you for choosing Hotel Rialto Victoria for your stay and for sharing your experience. It is fantastic to read that you enjoyed the hotel and service. Your business and loyalty are valued and I hope we can welcome you back again soon!

10/10 Excellent

Hyeryung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the reception was friendly and kind.
Stayed 1 night in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 11 May 2024
Thank you for choosing Hotel Rialto Victoria for your visit - it is terrific to read that you enjoyed the hotel and service. Your loyalty is appreciated and I hope we can welcome you back again soon!

10/10 Excellent

Aysa

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice restaurant below me, very friendly staff, clean room. I really appreciated the care the staff had for every detail. Smooth check in and out. As a female travelling alone I felt very safe and never had any sketchy experiences.
Stayed 3 nights in May 2024
Response from Trevor - Hotel Manager on 10 May 2024
Dear Aysa - thank you for your great review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your experience with us , thank you for mentioning our dedicated Team - your review will be passed on. Enjoy the weekend and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Alon

Travelled with partner
Liked: Cleanliness, staff & service
Very nice staff and location, walls were a bit thin and the floor was wildly uneven in our room, but not too much of a problem.
Stayed 4 nights in Apr 2024
Response from Victoria Shyltsyna, Hotel Manager on 9 May 2024
Thank you for taking the time to share your valuable feedback with us. I wanted to reach out to you and thank you for your kind words about our team members. We are happy that you enjoyed your stay, and hope that we can welcome you back to the Hotel Rialto Victoria in the future!

10/10 Excellent

MINH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean, walkable distance
Stayed 1 night in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 11 May 2024
Thank you so much for your wonderful feedback. We couldn't agree more! Our amazing downtown location is within minutes to Victoria's attractions. We hope to welcome you back again soon.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 8 May 2024
Thank you for choosing Hotel Rialto and for sharing your review. I am happy to see that you enjoyed your stay. Your business is appreciated and I hope we can welcome you back again soon.

8/10 Good

Andrew

Stayed 2 nights in Apr 2024
Response from Victoria Shyltsyna, Hotel Manager on 27 May 2024
Dear Andrew!Thank you for sharing your experience at the Hotel Rialto. Hope to see you again soon -- we enjoyed taking care of you!

8/10 Good

Shirley

Stayed 1 night in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 27 May 2024
Dear Shirley!Thank you for taking a moment to share your experience. I am happy to see that you enjoyed the hotel and our service and I hope that we can welcome you back again soon.

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept up. Location was great. Helpful, professional staff at the front desk.
Stayed 2 nights in Apr 2024
Response from Victoria Shyltsyna, Hotel Manager on 6 May 2024
Dear Kathy! Thank you for taking a moment to share your experience. I am happy to see that you enjoyed the hotel and our service and I hope that we can welcome you back again soon.

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for anyone wanting to explore Victoria on foot. Close to great restaurants, cafes and shopping. Staff is always gracious and helpful.
Stayed 4 nights in Apr 2024
Response from Victoria Shyltsyna, Hotel Manager on 6 May 2024
Dear Kristine!Thanks so much for your rave review! We're thrilled that our service and location made such an impression on you. We look forward to welcoming you back soon. Safe travels until then!

10/10 Excellent

Gordon

Hotel property was very clean. Some of the streets around the hotel was difficult to walk due to the number of homeless in the area.
Stayed 2 nights in Apr 2024
Response from Victoria Shyltsyna, Hotel Manager on 6 May 2024
Dear Gordon! Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. We appreciate all feedback including areas of opportunity. It's great to hear that you had a lovely stay with us! We hope you plan on staying with us again soon!

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Convince of down town
Stayed 1 night in May 2024
Response from Victoria Shyltsyna, Hotel Manager on 6 May 2024
Dear Kristin!Thank you so much for your wonderful feedback. We couldn't agree more! Our amazing downtown location is within minutes to Victoria's attractions. We hope to welcome you back again soon.

8/10 Good

Ellen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and clean. Parking is a bit tricky but manageable.
Stayed 1 night in Apr 2024
Response from Trevor - Hotel Manager on 2 May 2024
Dear Ellen - thank you for your rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed our Hotels location to down town Victoria. We offer self offsite parking at 25.00 per night plus taxes - upon arrival we provide Guests with detailed directions as well as a map. If Guests chose to not use our parking there are other options. Metered street parking OR the City Hall. Stay safe Trevor - Hotel Rialto

6/10 Okay

Renzo

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel was fine, room was clean, washroom had heated floors! Location itself was pretty good, walking distance to almost everything we cared about. Lots of places to eat close by but not in the hotel. Although location was within walking distance of everything, it was at a very loud and busy intersection. Trucks, noise at all hours, late and “really” early morning. This morning around 4 it sounded like there with city garbage or some kind of maintenance trucks. Parking was underground but at a building a short walk away, $25 a night. I can’t recall if it said that in the online reservation. I just assumed, small town parking possibly free. Anyway, not a bad place, clean enough, close to everything, but the street noise just prevented a good nights sleep after walking a lot all day.
Response from Trevor - Hotel Manager on 2 May 2024
Dear Renzo - thank you for your rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your room, our heated floors and our location to down town Victoria. Here at Hotel Rialto we have The Palms Restaurant & Lounge open daily from 4pm. Our nightly parking charge is at par with other Victoria hotels - Guests also have the option to use the metered street parking OR the City Hall Parkade. Due to our Hotels down town location we are subject to street noise day or night. Enjoy the day! Trevor - Hotel Manager

8/10 Good

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Trevor - Hotel Manager on 3 May 2024
Dear Donna - thank you for your review & rating on your most recent stay with us at Hotel Rialto. Stay safe Trevor - Hotel Manager

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Room was clean, but the layout was not particularly nice and had a lot of noise from busy street and people at night.
Stayed 2 nights in Apr 2024
Response from Trevor - Hotel Manager on 1 May 2024
Dear Matthew - thank you for your rating & review on your most recent stay with us at Hotel Rialto. Thank you for mentioning our dedicated Team - your review will be passed on. Due to our down town location we are subject to street noise day & night. Enjoy the day! Trevor - Hotel Manager

10/10 Excellent

Mark

Our experience at Hotel Rialto was excellent and we will stay there again when we visit Victoria. The staff in particular was outstanding.
Stayed 1 night in Apr 2024
Response from Trevor - Hotel Manager on 1 May 2024
Dear Mark - thank you for your great rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your experience with us and thank you for mentioning our dedicated Team - your review will be passed on. Enjoy the day and we will see you soon! Trevor - Hotel Manager

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. Super hotel
Stayed 1 night in Apr 2024
Response from Trevor - Hotel Manager on 1 May 2024
Dear Paul - thank you for your great review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your experience with us and we hope to see you soon!Enjoy the day and we will see you soon! Trevor - Hotel Manager

10/10 Excellent

Amanda

Stayed 2 nights in Apr 2024
Response from Victoria Shyltsyna, Hotel Manager on 21 May 2024
Dear Amanda!Thank you for taking a moment to share your experience. I am happy to see that you enjoyed the hotel and our service and I hope that we can welcome you back again soon.

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location for shopping , dining . Very walkable to all sights and sounds of Victoria.
Stayed 1 night in Apr 2024
Response from Trevor - Hotel Manager on 30 Apr 2024
Dear Paul - thank you for the great rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed our Hotels location to all of down town Victoria!Stay safe and we hope to see you soon! Trevor - Hotel Manager

8/10 Good

Kris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were top notch. The ‘view’ from the rooms that aren’t outward facing is unfortunate.
Stayed 2 nights in Apr 2024
Response from Trevor - Hotel Manager on 30 Apr 2024
Dear Kris - thank you for your rating & review on your most recent stay with us at Hotel Rialto. Looks like you were in one of our most quietest rooms. Thank You for mentioning our dedicated Team - your review will be passed on. Stay safeTrevor - Hotel Manager

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location close to everything
Stayed 1 night in Apr 2024
Response from Trevor - Hotel Manager on 30 Apr 2024
Dear Kyle - thank you for your rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed our Hotels location to all of down town Victoria!Stay safe Trevor - Hotel Manager

2/10 Terrible

Diane

Travelled with family
The staff were not accommodating at all. I received a message that the room I booked was not available & I would have to pay more for a two bed room. It continued… the front desk called me to ask for confirmation codes. I was quite disappointed with how confused they were
Stayed 1 night in Apr 2024
Response from Trevor - Hotel Manager on 30 Apr 2024
Dear Diane - thank you for your rating & review. I would like to mention a few details that were not noted in your review. As I explained to you upon your departure - you reserved and pre-paid a reservation directly through Expedia. Then wanted to adjust the amount of nights stayed. In this case as you reserved and pre-paid a stay directly with Expedia, you would have to contact Expedia to make the adjustment. In regards to room types and prices - when you reserve a Superior Queen Room then would like a Superior Double Queen Room the rates are different. Also notes on your Expedia listing and our Hotels main website. When my Team was requesting codes this was our way of assisting you with your reservation request to shorten your stay. Stay safe Trevor - Hotel Manager

10/10 Excellent

Alisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely, our room was big and the bed was very comfortable. The hotel restaurant was quite nice. It is a very noisy area with local bars and lots of late night activity but that's to be expected staying downtown. If you are a light sleeper this might not work for you but I would stay here again. The gym is also not in the hotel but just a quick walk around the corner. It is a really nice gym with all the equipment and space you would want. The neighborhood is mixed with lots of great restaurants, shops and coffee places, but there is also a lot of transient people and open drug use you need to be looking out for.
Stayed 1 night in Apr 2024
Response from Trevor - Hotel Manager on 30 Apr 2024
Dear Alisa - thank you for the great rating & review on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your room our down town location to all of Victoria's sights and sounds! Stay safe and we hope to see you soon! Trevor - Hotel Manager

10/10 Excellent

Shane

Stayed 2 nights in Apr 2024
Response from Victoria Shyltsyna, Hotel Manager on 20 May 2024
Thank you for taking a moment to share your experience. I am happy to see that you enjoyed the hotel and our service and I hope that we can welcome you back again soon.

6/10 Okay

Benji Jason Shayne

Travelled with family
Liked: Cleanliness, staff & service
Ok, the bar/restaurant is super loud and can be heard even up as high as 3rd floor. Older hotel renovated. Had that Victoria funky smell like everything was put away wet. Common to most buildings that don’t run dehumidifier’s.
Stayed 3 nights in Feb 2024
Response from Trevor - Hotel Manager on 29 Apr 2024
Dear Benji Jason Shayne - thank you for your rating & review on your most recent stay with us at Hotel Rialto. We are glad our Team was able to get both of your rooms close together and in a quiet area of our Hotel. Stay safe Trevor - Hotel Manager