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Reviews of Hotel Città di Milano

3 out of 5
Hotel Città di Milano
San Marco 590 Campiello San Zulian, Venice, VE

Reviews

7.2

Good

Rating 10 - Excellent. 191 out of 905 reviews" "
Rating 8 - Good. 368 out of 905 reviews" "
Rating 6 - Okay. 193 out of 905 reviews" "
Rating 4 - Poor. 98 out of 905 reviews" "
Rating 2 - Terrible. 55 out of 905 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean safe. The staff was very helpful. The beds were a little old but manageable but overall I’ve stayed in a lot of places in Venice and I would stay there again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 3 nights in Feb 2024

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, property conditions & facilities
A weird property overall.
Stayed 2 nights in Dec 2023

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Scott, Mount Gravatt

Travelled with family
Disliked: Amenities, property conditions & facilities
Room booked for four was too small. Fitted four beds (two pull out from sofas) but nothing else.
Stayed 2 nights in Jan 2024

6/10 Okay

TIMOTHY

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Danielle, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..a few minutes walk to San Marco Square. Beds were comfortable although there was a strange smell in the room. The room was hot and air conditioning didn't seem to be working so opened the windows. Cooled the room down but as there are no screens on the windows, mosquitoes got in at night. Staff were excellent.
Stayed 1 night in Oct 2023

4/10 Poor

julie

Disliked: Property conditions & facilities
On a plus side the hotel staff on reception were very friendly and helpful, a little difficult to find through the arch but found it in the end. Hotel was dark wood and very old fashioned and tiny room, old blankets on the bed that looked like they needed throwing out. Bed sheets clean but overall was ok as was out all day.
Stayed 2 nights in Oct 2023

6/10 Okay

Andrew

1 night only
Hard to find very shabby and rooms were dinghy.. Clean though, ok for a one night stop over nothing more
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Breakfast was included in our stay, very traditional items with amazing coffee. Lots of hot water for our showers. Enjoyed our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with polite staff. Breakfast is available for an addition ten euros and it’s worth it. There’s a lot of meats, cheeses, fruits and pastries. They also have gluten free and lactose free choices.
Stayed 2 nights in Oct 2023

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in a beautiful city
Exquisite spot. Super friendly hosts Kitchen on the roof terrace with friendly pigeons Flawless
Stayed 3 nights in Oct 2023

6/10 Okay

Irina

Stayed 4 nights in Oct 2023

8/10 Good

Margaret

Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and give it 5 stars within the price point and category! While there were fancier hotels around, this one had great charm, smooth check in, elevator, and comfortable accomodations. Not a bad walk from Rialto Bridge ferry stop, and excellent shopping and restaurants nearby! We will definitely stay again if we return!

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Paulo was very accomodating and very nice. The hotel is in few minutes walk to St Mark's square and Rialto Bridge
Stayed 1 night in Sep 2023

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Altian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Helena

Stayed 3 nights in Sep 2023

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Laura

Stayed 2 nights in Aug 2023

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at this hotel was amazing. There’s an elevator available and also breakfast that can be included. Conveniently situated as well. We would definitely come back here.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were small but richly appointed. The hotel is central so we could stop back many times a day to cool down in the air conditioning.
Stayed 4 nights in Jul 2023

6/10 Okay

Oded

Disliked: Staff & service
Great location but very basic service
Stayed 2 nights in Jul 2023

10/10 Excellent

Ariel

Stayed 1 night in Jun 2023

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Olde world charm in the centre of Venice, comfy beds, tasty cold buffet breakfast, friendly staff .... perfect base for exploring the city
Stayed 4 nights in Jun 2023

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel! Kind staff, and offered us luggage storage on our check out date.
Stayed 1 night in Jun 2023

10/10 Excellent

Cielito

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful, comfy and it fells like you were in the old times.
Stayed 1 night in May 2023

10/10 Excellent

Cecile

Stayed 2 nights in May 2023

8/10 Good

JoJo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Friendly staff!
It's nice and convenient to everything. Friendly staff!
Stayed 1 night in May 2023

2/10 Terrible

patricio

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t use them
They have nobody to do check in and make us waste our time from one hotel to another since the owner has 2 more hotels more than 1 hour at midnight with my elderly mom who was tired and scare breakfast horrible no eggs just coffe, beds terrible
Stayed 2 nights in Apr 2023

10/10 Excellent

Jaime

Stayed 2 nights in Sep 2022

8/10 Good

Armand

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 1 night in Sep 2022

8/10 Good

Jan, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2022

8/10 Good

Veronique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location - less than 5mn to San Marco. Staff was very friendly. Good place overall.
Stayed 3 nights in Jun 2022

4/10 Poor

Peter

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel is run down bathroom shower rail came down no plug in sink . Electric sockets hanging out of the walls, dangerous entrance at back of hotel via a dirty tunnel noisy the front door bangs and restaurant in front.
Stayed 4 nights in May 2022

10/10 Excellent

Francis

Stayed 1 night in Apr 2022

4/10 Poor

Liam

Travelled with family
Disliked: Property conditions & facilities
Nothing like the pictures!
Nothing like the pictures. We were led two streets away to a doorway which we then struggle to find later. Rooms were basic, 1plug point, moldy bathroom, views on to brick walls. If I’d been staying longer, I would’ve checked out
Stayed 1 night in Mar 2022

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was terrible. We had to go to a different hotel, hotel San Zulian (apparently part of the same business). However, this was not explained so we went to Hotel Citta di Milano to be confronted with a locked door and no information. Had to call and was given directions of where to go. Could have been so much easier! The staff were friendly and helpful and the room was clean and comfortable. Breakfast was pretty awful.
Stayed 2 nights in Oct 2021

8/10 Good

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 hotel in one
The hotel we booked was Citta Di Milano. Reception and breakfast were in Hotel Panada and our room was in Hotel Diana- across the street from Panada (2 meter away :) ) . This was very strange. But the place was great - 1 min. walk to San Marco. The room was good, clean with a mini bar and nice TV. Breakfast was poor - a croisant, small bread, juice, yogurt, honey, jam and a coco cream. You had to ask for butter, because they don't bring it. Very slow service in the breakfast area. Overall nice hotel, but they need to improve breakfast.
Stayed 1 night in Sep 2021

6/10 Okay

Danyal

Liked: Staff & service
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit difficult to find, but a good stay. Really enjoyed breakfast and the room was clean and functional.
Stayed 2 nights in Jan 2020

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cozy and practical
Very dark rooms but they are clean with a fridge, good wifi, warm and good bathrooms. The receptionist was rather defensive when I asked whether the extra 42 Euros hotel tax I was charged was included in my total. Apparently it is extra on top of the taxes we pay on hotel.com. The breakfast was very good and location was fabulous, really central. I would definitely stay here again and the hotel restaurant downstairs is great too. Excellent service in the restaurant with very good pasta and no hidden costs.
Stayed 2 nights in Dec 2019

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent hotel
Hotel is exellent, very good location, exellent warm room, friendly satff. In order to find the entrance, look at the google map.
Stayed 2 nights in Nov 2019

8/10 Good

JavierRivera, Puerto Rico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was great. They received me late at night with no problem.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, big clean room. Ugly view, mediocre breakfast, no coffee or tea in the room, no lobby.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having read some reviews on this hotel after booking I was a little concerned but did not need to worry. Factual Hotel is a little difficult to find initially being behind a restaurant on a courtyard, but this is Venice! Room was clean, and was quiet Excellent location a few minutes walk from St Marks Sq and probably 5-10 minutes from Rialto bridge A fantastic base Simple ‘after hours’ door code to let yourself in after 10pm Subjective This is not a Venetian palace overlooking the grand canal and price is reflective of that Do not expect ‘over the top’ American style customer service Based on value for money relative to everything else driving the tourism economy in Venice I found this hotel to be well situated, and fantastic value for money. If you are looking for a base in central Venice near the sights would recommend
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019