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Hotel Castello

3.0 star property
Hotel with a 24-hour front desk, steps from St. Mark's Square

Choose dates to view prices

In the heart of Castello, Hotel Castello welcomes you with a front-desk safe and luggage storage. Enjoy free WiFi in public areas while being close to Doge's Palace and Bridge of Sighs - previous guests rave about the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Down duvets, minibar, in-room safe, laptop workspace

Double Room

7.8 out of 10
Good
(28 reviews)

Highlights

Air conditioning
TV
Down duvet
Hairdryer
Bidet
Private bathroom
Minibar
Desk chair
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Down duvets, minibar, in-room safe, laptop workspace

Triple Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
TV
Down duvet
Hairdryer
Bidet
Private bathroom
Minibar
Desk chair
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Quadruple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
TV
Down duvet
Hairdryer
Bidet
Private bathroom
Minibar
Desk chair
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Twin Room

Twin Room | Down duvets, minibar, in-room safe, laptop workspace

Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
TV
Down duvet
Hairdryer
Bidet
Private bathroom
Minibar
Desk chair
  • 151 sq ft
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Castello 4365, Calle Del Figher, Venice, VE, 30122

What's nearby

  • Bridge of Sighs - 2 min walk - 0.2 km
  • St. Mark's Square - 3 min walk - 0.3 km
  • Doge's Palace - 3 min walk - 0.3 km
  • St. Mark's Basilica - 4 min walk - 0.3 km
  • St Mark's Campanile - 4 min walk - 0.3 km

Restaurants

  • ‪Birreria Penasa 2.0 - ‬1 min walk
  • ‪Ducale Caffè - ‬1 min walk
  • ‪Rossopomodoro - ‬2 min walk
  • ‪Osteria da Baco - ‬1 min walk
  • ‪Bacaro MagnaBeviTasi - ‬1 min walk

About this property

Hotel Castello

Hotel near St. Mark's Square
Close to Doge's Palace and St. Mark's Basilica, Hotel Castello has plenty to offer. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Luggage storage, smoke-free property and a 24-hour front desk
  • Multilingual staff and a front desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Hotel Castello offer comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as desk chairs and safes.
More amenities include:
  • Down duvets, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with showers and bidets
  • 15-inch TVs with digital channels
  • Wardrobes/cupboards, daily housekeeping and desk chairs

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 15-inch TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40 per night.
Cots (infant beds) are available for EUR 20 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1WD2RXRV5

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Castello
Hotel Castello
Castello Hotel Venice
Hotel Castello Hotel
Hotel Castello Venice
Hotel Castello Hotel Venice

Frequently asked questions

Is Hotel Castello pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Castello?

This property doesn't offer parking.

What time is check-in at Hotel Castello?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Castello?

Checkout is at 11 AM.

Where is Hotel Castello located?

Located in Castello, this hotel is steps away from Bridge of Sighs, St. Mark's Square and Doge's Palace. St. Mark's Basilica and Rialto Bridge are also within 10 minutes. Venice Santa Lucia Station is 30 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 30 minutes.

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Reviews

Hotel Castello Reviews

8.0

Very good

8.4

Cleanliness

9.0

Location

8.6

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 254 out of 708 reviews
Rating 8 - Good. 274 out of 708 reviews
Rating 6 - Okay. 117 out of 708 reviews
Rating 4 - Poor. 40 out of 708 reviews
Rating 2 - Terrible. 23 out of 708 reviews

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect fo exploring San Marco. A lot of dining options and close to historic sites
Stayed 2 nights in Sep 2025

10/10 Excellent

Murad Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin staff was very nice and room was clean!
Stayed 1 night in Jul 2025

8/10 Good

Tatiana

Liked: Cleanliness, staff & service
It was a great stay, super convenient location. Place is outdated but just to sleep, it’s perfect. The AC worked really well, specially in the warm nights and after long day of walking, it felt refreshing. The staff were incredibly warm and friendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dayani

Liked: Cleanliness, staff & service, amenities
The small but new bathroom, good position in ka zone, the habitation should be modernize, the plugs in poor states little light. The sleeping blanket should not cover it and has a bad sensation to the body. The staff very professional.
Stayed 2 nights in Sep 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
The staff was nice and the room was big and clean. The hotel is quite dated but somehow still charming. The hotel is in a good location and breakfast was decent. We enjoyed our time here.
Stayed 2 nights in Jun 2025

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Amenities
The room looked absolutely nothing like the picture provided. Our window overlooked the storage area outside for chairs etc. the location is very good near St Mark Square, unfortunately that was the only saving grace. The bed was rough. For the price, I would look elsewhere, 2 nights in Sept with the city tax and all said and done was nearly $650 USD.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 3 night stay at Hotel Castello. Our positive experience staying at this hotel definitely contributed to our fabulous vacation. I would stay again!
Stayed 3 nights in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great! Super close to San Marco Able to leave my bags safely after checkout. Decor dated but the price is good. Have been happy with our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Oct 2024

8/10 Good

Martina

Liked: Cleanliness, amenities, property conditions & facilities
Seeing it from outside, you would not expect the very special inside. Very barok, fabric even on the walls. Plus: location 2min walk from Bridge of Sighs, good aircon, good bed, properly functioning fridge. Min: shower head should be replaced. I would definitely recommend this hotel to my friends.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness
Welcomed, held bag's, and expedited room. Neat, very clean, and very close to all main attractions. Graci
Stayed 1 night in May 2025

10/10 Excellent

Ayme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is fantastic and staff are wonderful !
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Dec 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located wonderfully close to St. Mark square.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed out stay in Venice and plan to return.
Stayed 2 nights in Nov 2024

2/10 Terrible

Po Chu

Liked: Staff & service
Overpriced, we paid double price for this hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Peter

Liked: Amenities
Nice staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fazeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough for sure
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cozy and close to all areas we wanted to see
Stayed 1 night in May 2024

6/10 Okay

Abdul Hai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Average. Old. No oven, no fridge, no iron in the room. Just walkable to nearby areas and split works fine. Old rooms, old carpets. Staff is helpful and humble.
Stayed 1 night in May 2025

8/10 Good

Rupinder

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff. Great location
Stayed 1 night in Jun 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to St Marco’s square
Stayed 1 night in Sep 2024

6/10 Okay

Vincent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor
Stayed 2 nights in May 2025

2/10 Terrible

Surya Prabhakara Rao

Disliked: Cleanliness, amenities, property conditions & facilities
Someone broke the lock on my luggage. When I complained about this, the owner didn’t take it seriously. I didn’t feel safe.
Stayed 1 night in Jun 2025