Standard Apartment, 1 Bedroom, Kitchen (Check-in online) | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
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Reviews of Dorsoduro Charme Apartments

Dorsoduro Charme Apartments
Dorsoduro 87, Venice, Venice

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 87 reviews" "
Rating 8 - Good. 32 out of 87 reviews" "
Rating 6 - Okay. 15 out of 87 reviews" "
Rating 4 - Poor. 9 out of 87 reviews" "
Rating 2 - Terrible. 6 out of 87 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter, Dobbs Ferry

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I was rather concerned about the practice that the access code for the lock is sent out only at 3pm on the arrival day; for travelers without cellular service in Italy that is a worry, but we had wifi on the train, so everything worked out well. We came with the vaporetto, five minutes walking from the station: no problem. The apartment looks better from inside than outside; indeed it is a very nice and modern apartment, just what we needed for our three children. Everything in Venice is walkable, one needs to explore a bit, but there is a supermarket in 10-15min distance, as well as various restaurants. It is a bit out of the tourist zone, so a bit quieter, but the tourist places are in easy walking distance. We will be happy to use this apartment again, if we come again to Venice.
Stayed 2 nights in Jul 2023
Response from reservation on 16 Aug 2023
Dear guest thank you for staying with us

8/10 Good

Jonathan

Stayed 2 nights in Jul 2023
Response from reservation office on 28 Jul 2023
Thank you for the review

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All-in-all a very nice place to stay and for us, we loved that it was a bit away from the more popular areas thus keeping it quiet but close enough to everything.
Stayed 2 nights in May 2023
Response from reservation on 5 Jun 2023
Dear guest thank you for staying with us

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Family of 6 (2 adults and 4 children) stayed here. Excellent base for exploration of San Marco and other nearby attractions. Bit of a hike from the train station but the vapretto was our friend. Apartment surrounds very very quiet with only 1 cafe in immediate vicinity but it’s all there once you cross the grand canal. Apartment very clean and comfortable (but how about a few hooks to hang up towels or coats). Recommended!
Stayed 3 nights in Jan 2023
Response from reservation office on 31 Jan 2023
Dear guest thank you for the review

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2020
Response from reservation office on 11 Sept 2020
Dear guest, thank you ! We hope to host you again !

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from bva on 26 Nov 2019
thank you for your review, we hope to see you again

6/10 Okay

Maria

Disliked: Staff & service, property conditions & facilities, room comfort
Just okay
Was good to have kitchen facilities. Single beds were so so, sheets quite coarse fabric. Rooms were minuscule Good situation. Check in was a hassle. You could only get into the shower if you stepped in sideways with both doors open. Moved to hotel last night and was so much more comfortable and only slightly more expensive, also better situated on Grand Canal
Stayed 2 nights in Sep 2019
Response from best venice apartments on 8 Oct 2019
thank you, the apartment looks like in the photos

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i really don’t recommend this hotel. I really don’t like this apartment. In the evening, the near apartment station will be closed. Then , we need to take off by the water bus in the early station . Also , in the evening, there is so noisy place. Someone will knock the window. Also , even someone walk in the outside, we also heard it. The apartment all facilities is bad.
Stayed 2 nights in Sep 2019
Response from reservation office on 18 Sept 2019
dear guest we don't understand your comment, closest boat stop to the apartment is Salute boat stop and it never closes

6/10 Okay

Tyler

Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
There weren't enough pillows for the number of people we were paying for. The kitchen was poorly fitted out and the 3pm check in was too late. I didn't like having to check in at an entirely different location to the accommodation - we had to drag our bags around for hours.
Stayed 2 nights in Jul 2019
Response from reservation office on 18 Sept 2019
dear guest, there are pillows for all beds and sofa beds, check in time and check in procedure is well detailed when you book

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The neighborhood was very quiet, no traffic noise at all. The apartment was pretty basic but we each had our own small bedroom there, was a stove, a small friend a TV We could get coffee and pastries at a small coffee shop across the courtyard called 60/40 and it was a short walk to the validator stop. Checking wasn't quite so easy as the office is in a separate location and you have to go there first to pay a oval tax in cash and get the entry code
Stayed 3 nights in Jun 2019
Response from alice on 24 Jul 2019
thank you for your review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was gorgeous and absolutely one of our favorites; would totally return. It had lots of room (we had 7 of us-parents, grandparents, kids-8, 11, 14) and we had lots of space to sleep and hang out. The bathrooms were great. The washing machine, as an American, was a little tricky to operate (no printed directions) and took 3-4 hours to complete a cycle (without drying) and you will need to purchase your own detergent; we ended up going to a laundromat and doing it all at once. Using water taxis, this was very accessible and definitely a place that we would return to. Check the info that comes after you reserve as you check in with Pleuwy, a management company, since we missed that detail and wandered around for 10-15 minutes looking for office. Overall a great location and highly recommend for a Venice stay, especially with a group or family.
Stayed 2 nights in Jun 2019
Response from alice on 24 Jul 2019
thank you for your review

4/10 Poor

Cherie

Liked: Staff & service
Had to be moved.
We booked in here but were asked to move to another of their hotels as the last guest didn’t leave. This is not what we booked so was not impressed to be moved. The other hotel was close by, but we don’t know what we missed as far as cleaned and convince is concerned. Staff were helpful.
Stayed 3 nights in Jun 2019

10/10 Excellent

HafiZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service..excellent location..would like to come back
Stayed 2 nights in Jun 2019
Response from alice on 24 Jul 2019
thank you for your review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venice
The location is on dorsoduro and the check in is at the entrance to Venice which meant walking with your luggage everywhere but other than that great value and a clean space
Stayed 2 nights in Jun 2019
Response from alice on 24 Jul 2019
thank you for your review

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
should have microwave,tv in bedroom,screen in windows, had problem with internet check-in done around 11.00 am that time we paid 36 euro (too much) for delivery of luggage (2 big 23kg each & 2 small 5kg each) and we have them around 5 pm after 2 calls done
Stayed 2 nights in May 2019
Response from alice on 24 Jul 2019
thank you for your review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the very comfortable apartment - soft beds, very clean, excellent location close to everything we wanted to see. Very happy with our time here.
Stayed 4 nights in Apr 2019

4/10 Poor

Ross

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Below average overall. Felt short changed.
The photos of the Accademia Charm Apartments are a bit misleading. The apartment we were given for 2 people was tiny, with a double bed, bathroom and small kitchen all essentially squeezed in, on the ground floor. Doors and walls are thin meaning you hear everyone else coming in and out. Heating didn't work and so was cold and the hot water ran out quickly for showering. Check in is located 25 mins walk, or about 45 mins on the water bus away which was less than convenient. Overall location is great, next to Salute waterboat stop, one away from the main square. Interior is nice enough however. Left feeling a bit short changed. Picture 23&48 is the entirety of the apartment we had. Just adequate if your only sleeping but would recommend you book a proper hotel.
Stayed 3 nights in Mar 2019

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from alice on 8 Mar 2019
thank you for your review

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The rooftop deck is amazing with views of some buildings on the Grand Canal all the way over to the Giudecca Canal and Island. Our clock was on Salute's bell tower! However, the shutters were out of alignment and very difficult to open and close in the bedroom, meaning you either had no natural light or no privacy without a struggle with shutters. The sofa was flaking pleather (?), the bathroom door didn't latch, the toilet and shower were a step up -- hazardous getting in and out of the shower. There are 53 steep steps to the apartment. But worst were the unannounced workman visits. The first occurred about a week into our stay when a bunch of guys showed up to install an air conditioner on the roof -- in January. Since all our stuff was there and there was no safe, I had to stay behind from the day's activities to mind the apartment. The workmen were there ALL DAY, except for the one or two hours they were gone for lunch -- I couldn't do anything then because I didn't know if they were going to be gone one or two hours, so I spent the second hour just waiting. They tromped up and down the stairs through the loft bedroom and out onto the roof deck leaving a trail of debris in their wake well into the afternoon. About a week after that, four guys show up -- again unannounced -- to look at the bathroom and talk about remodeling it. Yep, it sure needs it, but after all the fuss I made about the first unannounced visit by workmen, you'd think I'd get a text at least
Stayed 25 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The office was very helpful with providing details and locations of their office as well as our apartment. It was a little bit far (walking) from the office. I would definitely recommend taking a boat if you have your luggage with you. The location is great once you get there! The apartment is basic and clean. The kitchen is well equipped and it has a sofa and TV. The quality of how the apartment is constructed is strange. For example, the bedroom door doesn't close. And the front door has a code but also appeared not to close properly and not be secure. It also did not match the picture or description we received in the confirmation email (terrace with view of the city). We were on the bottom floor and there was no terrace or view of the city.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2018

6/10 Okay

Steve, Calgary, AB

Liked: Staff & service
It was in a good location but otherwise the room was not that great. We were on the ground floor. Perhaps the other units in the building were better.
Stayed 2 nights in Sep 2018

10/10 Excellent

Sandy, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Family Location
Easily accessible by public ferry.Only minutes away from wharf pickup point. Spacious apartment, clean and recently renovated. Supermarket was an easy 15 minutes walk away. Cooking facilities were good. Close to restaurants and the coffee shop was right at the door step. Overall excellent experience 😀.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It meets our expectations for a family of 5. The location is perfect to visit Venice.
Stayed 2 nights in Jun 2018

2/10 Terrible

joe, california

Disliked: Cleanliness, property conditions & facilities, room comfort
Small department
To start the door in one of the bedrooms was broken can close or open, the floor is cracked no worth the money one of the room is very small very disappointed.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment but too early check out
Nice apartment, well equipped, very clean and spacious. My only negative comment that the hour check out is too early and I will suggest to put more toilette paper. We were 4 people for 2 nights
Stayed 2 nights in Mar 2018
Response from alice on 18 Apr 2018
thank you for your review

10/10 Excellent

Marcin, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice apartment, got exactly what we booked
The apartment was easy to check into with helpful staff, right near the train station. Then to get to the apartment its a beautiful 20 minute boat ride down the grand canal. Nice and quiet location but close to everything.
Stayed 2 nights in Sep 2017
Response from alice on 3 Oct 2017
thank you for your review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean simple apartment. Great location
Our stay was great. We were met by a member of the staff, at the designated location. She was right in time, and very friendly and helpful. The apartment was clean and nicely stocked with cooking equipment, and a supply of breakfast food, and water. The wifi worked. There were plenty of extra sheets, pillows and blankets. A great experience.
Stayed 2 nights in Jun 2017
Response from alice on 23 Aug 2017
thank you for your review !Hope to see you again !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great location. Great apartment.
Stayed 3 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inconvenient and worst service apt
Worst customer service. They didnt want to accomodate minor adjustment. Everything has a corresponding charge even for a 5min wait.

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Love it
The location is wonderful. Great view from the balcony of the nice quiet street. 5 minute Walk to the Salute boast stop. Just a great place to get the feel of Venezia. They also have the best towels and sheet I ever had in all my years of traveling. The only draw back was the hotel changed the time to meet and get the keys without my acknowledgement. Had I not had a cell phone with me, we would of been homeless. Thankfully it all got worked out at the end.

6/10 Okay

Luigi, Vancouver

Disliked: Cleanliness
Academy Deluxe Apartment
It looks lilke they have different appartments under this title, so they don´t provide an accurate address of the unit, although I requested it. We chose this appartment based on the pictures on the website. But the appartment was different (we were expecting a balcony for example), so, in that sense, the advertisement is tricky. You don´t know what you are going to get, and that is not a comfortable situation, specially when you are travelling with your whole family. Location was good, close to monuments and vaporetto station. A suggestion: leave dish soap, kitchen paper towel and dish cloth (they are not expensive and can be included in the price, providing comfort to the customer and avoiding him to buy this products just for two days (Customer service)).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Few issues
Expensive let but no glasses, broken hairdryer, no mirrors, loo roll and poor maintenance with leaking air conditioning. Able to call maintenance company to repair but why am I doing that on my time - why not inspected? Very difficult to arrange access at start of let. NO RESPONSE to requests for contact and left waiting over 5 hours with luggage awaiting check in.

4/10 Poor

cezary, portland or

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to center but a rat hole with sewege smell
Venice is expensive therefore over 600 usd for three nights for a family of four seems cheap. The apartment is close to Salute station but it does not have the view advertised on the web site. Instead it is a dim ground level very tight space. Sewege smell was overwhelming in both the bathroom and kitchen, which served as a bedroom as well. Door frames were so low we constantly hit our heads. There were no replacement garbage bags or toilet paper provided. Electricity went away in bathroom on the third day. There were some basic utensils but no wine glasses. One expects wine glasses in Italy to be a standard.

4/10 Poor

Shelley, Australia

Disliked: Staff & service, room comfort
Unhappy
We were not happy about our stay as we had booked for three people and we had one queen bed and a couch not a double sofa as advertised, when making the couch we discovered the blanket was dirty. Also there werent any glasses to drink from and hardly and cutlery to eat with. We contacted the people in charge but nobody returned our messages.

6/10 Okay

Natalie, Edinburgh, Scotland

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
We were completely mis sold this apartment through Expedia. The photos showed a roof terrace which it did not have. When we queried this at check in we were told that the apartment with the roof terrace was the one across the hall and that the photos shouldnt have been on there when we booked this specific apartment. We got the impression we were not the first people to query this and the girl at check in couldn't have given a toss really.All very misleading and disappointing however the apartment was clean and the location was good so we made the most of it.

10/10 Excellent

phil, germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment in a quiet, safe location.
A nice apartment in a quiet section of Venice. Location is within two minutes walk from the Salute vaporetto stop. It is located on the 3rd floor, with no elevator, so I would not recommend if you have mobility issues. Two bedroom, with a sleeper sofa and an additional fold out bed available. Aircon units worked as advertised. Our representative contacted us prior to our arrival to meet us and direct us to the apartment. Once there, she provided plenty of information of the surrounding area and Venice in general. For travellers wishing to mainly use the vaporetto for transportation in Venice, buy your passes before arriving at the salute station, as there is no kiosk to buy tickets there. You can cross back across the main canal at academia bridge, which is about a 15 minute walk.

8/10 Good

Noelia

Travelled with family
Liked: Cleanliness, property conditions & facilities
El estado del apartamento era genial, muy limpio y con todas las comodidades. Pero no tiene ningún sitio para comer cercano
Stayed 2 nights in Feb 2024
Response from Wonderful Italy Team on 26 Feb 2024
Thank you for your feedback, Noelia! We are really happy that you enjoyed your stay.We hope to host you again in our beautiful apartments.See you soon, Wonderful Italy Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Wonderful Italy Team on 19 Feb 2024
Thank you for your feedback, Ryo! We are really happy that you enjoyed your stay.We hope to host you again in our beautiful apartments.See you soon, Wonderful Italy Team

10/10 Excellent

MARCO

Travelled with family
Liked: Cleanliness, room comfort
Todo bien buena ubicación
Stayed 1 night in Dec 2023
Response from Wonderful Italy Team on 27 Dec 2023
Thank you for your feedback, Marco! We are really happy that you enjoyed your stay.We hope to host you again in our beautiful apartments.See you soon, Wonderful Italy Team

2/10 Terrible

Yuya

Stayed 2 nights in Apr 2023
Response from reservation on 5 Jun 2023
Dear guest we do not understand the reason of your score. thank you

8/10 Good

Vito michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Struttura molto pulita e ben organizzata in zona centrale ma Tranquilla di Venezia.
Stayed 2 nights in Oct 2022
Response from reservation office on 25 Oct 2022
Gentile ospite grazie per la sua recensione

6/10 Okay

MARCELLA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Struttura nel complesso discreta. Rispetto alle aspettative non molto centrale come posizione anzi distante dal supermercato
Stayed 3 nights in Oct 2021
Response from reservation office on 8 Nov 2021
Gentile ospite la struttura si trova esattamente dove indicato sulla mappa su Expedia

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
El apartamento está bien ubicado y en buen estado. La limpieza regular, parece que hubieran limpiado deprisa y corriendo. Cuarto de baño limpio, toallas limpias; sin embargo encontramos una colilla debajo de una mesita de noche, el lavavajillas sin vaciar, el microondas sucio y los fogones y azulejos regular... Mejorando esos detalles el apartamento está bastante bien
Stayed 2 nights in Jan 2020
Response from bva on 21 Jan 2020
Thank you, we hope to see you again

6/10 Okay

Eliane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
O apartamento é reformado e estava em ótimas condições, tinha aquecimento e água quente, mas faltaram itens básicos na cozinha (forno, detergente, esponja, açúcar, sal...) e no banheiro (suporte para toalhas, para sabonete e xampu e não tinha tapete). Gastamos comprando coisas que a casa deveria oferecer, como tinha em Roma, Verona e Lisboa, locais por onde passei nesse período. As fotos da cozinha e banheiro do apartamento não aparecem no site.
Stayed 2 nights in Jan 2020
Response from bva on 21 Jan 2020
Thank you the apartment has all amenities listed

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Struttura bella e confortevole e personale eccellente vicino ai vaporetti per spostarsi dentro Venezia e vicina a pizza San marco
Stayed 1 night in Jan 2020
Response from bva on 8 Jan 2020
Grazie per la sua recensione, speriamo di avervi ancora nostri ospiti

8/10 Good

Ilze

Travelled with family, Travelled with group
Liked: Cleanliness
Stayed 4 nights in Nov 2019
Response from bva on 20 Dec 2019
thank you for your review, we hope to see you again !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from best venice apartments on 25 Oct 2019
thank you , we hope to see you again

8/10 Good

Toraq, 羅馬

Travelled with group
Liked: Cleanliness, staff & service, amenities
交通方便。房阍不箅大但舒適。早餐基本滿足需要。附近亦有小型超市可購買水菓，水，麵包，凍肉，杯麵及零食。
Stayed 3 nights in Sep 2019
Response from reservation office on 18 Sept 2019
thank you for your review, we hope to see you again