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Reviews of Crystal Hotel Varese

Crystal Hotel Varese
Via Speroni 10, Varese, Italy

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 29 reviews" "
Rating 8 - Good. 11 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice place, the staff was helpful and polite
Stayed 3 nights in Aug 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 story hotel with a view of the mountains
On a quiet street next to the historic center, the 5 story hotel has great views of the mountains. But the adjacent hookah bar allows smokers outside, so it is noisy until they close. Nice people at the front desk and housekeeping. Would stay again.
Stayed 3 nights in Jun 2023

6/10 Okay

Heidi

Travelled with family
Good location, rooms ok, could have been cleaner! Very rude breakfast lady.
Stayed 3 nights in May 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfect walking distance to a quaint shopping area
Stayed 1 night in May 2023

6/10 Okay

Karen

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There are only two positives about this property: location and staff. Everything else was a two star hotel. The beds and headboards in the rooms and lobby couches HAVE BED BUGS!!!!!!!! The breakfast buffet was boring and bland, the smell of the hotel was not pleasant, the room bathroom was big, but the water drain kept getting clogged because the apparatus was defective and old. This hotel is not a 4 star hotel, it was probably in 1990, but not anymore.
Stayed 22 nights in May 2022

4/10 Poor

Csaba

Disliked: Property conditions & facilities
Nach langer Fahrt in einem ehemaligen Stundenhotel zu landen ist hart
Stayed 1 night in Apr 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Buon soggiorno - Discreto rapporto qualità prezzo
Mi è stata assegnata una camera con bagno senza bidet un poco piccola per un 4 stelle. Cassaforte in camera non funzionante Soffione doccia da sistemare. Colazione ottima e abbondante ma latte evidentemente in polvere non all'altezza. Con ciò il soggiorno è stato buono.
Stayed 2 nights in Sep 2023

8/10 Good

L.b.

Travelled with family
Liked: Cleanliness, staff & service, amenities
voor 1 nachtje prima in dit wel wat oude hotel
Stayed 1 night in Aug 2023

8/10 Good

Alina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Roland

Stayed 1 night in Jul 2023

10/10 Excellent

luis guillermo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Daniela

Stayed 1 night in Aug 2022

8/10 Good

KAZUHIRO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
セーフィティボックスが最後まで直らなかったので 貴重品を持ち歩かなければならなかったのが残念。 その他は問題無しです。
Stayed 8 nights in Jul 2022

8/10 Good

Jørund

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Praktisk, nært Malpensa, Varese er en hyggelig by!
Praktisk stopp - sikret oss plass nærme Malpensa. Gamlebyen til Varese ligger praktisk talt rett utenfor døren, og er et hyggelig område
Stayed 1 night in Jun 2022

8/10 Good

gerard

Disliked: Staff & service
Stayed 2 nights in Mar 2022

8/10 Good

roberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Vsni

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Cordialita e efficenza
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lato negativo dell’hotel è la mancanza del parcheggio e del ristorante. La struttura mette a disposizione la sala colazioni per consumare la cena servita mediante delivery.
Stayed 1 night in Apr 2021

8/10 Good

SusanaT, NY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
posizione centrale, buona colazione e abbondante scelta, camere in ottime condizioni
Stayed 3 nights in Oct 2020
Response from Rossella on 19 Oct 2020
Gentile Sig.ra Susanna, grazie per aver scelto Crystal Hotel Varese! A presto

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service
Kein Parkplatz vorhanden, das war ein großes Problem was uns Nerven und Zeit gekostet hat. Wir haben nicht auf dieses sehr wichtiges Detail geachtet, da wir bis jetzt in jedem Hotel Europaweit Parkplätze gehabt haben.
Stayed 2 nights in Oct 2020
Response from Rossella on 9 Oct 2020
Dear Jose Antonio, thank you very much for your feedback. I'm so sorry for inconvenience , our hotel is located in city centre and around here there all payment parking. We hope to see again in Varese! Regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Rossella on 6 Oct 2020
Thank you for your feedback! See you soon Regards

10/10 Excellent

Miriam

Stayed 1 night in Sep 2020
Response from Rossella on 14 Oct 2020
Dear Miriam, thank you so much for your feedback! See you soon