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The staff was very helpful and friendly

Just add a pool and it’s perfection although it already is. Staff was amazing and the room was the best for the price aswell. Could not ask for a better place to have had my proposal

We would like to say a huge thank you to Matteo and team for well and truly exceeding all expectations for our stay. Their welcoming generosity and out of the box facilitation for our Wedding Day was truly appreciated, and we will remember it for the rest of our lives. The whole experience of staying at this beautiful hotel last year is the reason we came back again this year, and also booking their partnered restaurant (which is incredible by the way, also a thank you to Debora and team at...

Super friendly and accommodating staff. The views you get from this hotel were probably some of the best we got to see during our time in Como.

The view down Lake Como from our room (No.29) was nothing short of breath taking. The staff where very very helpful and in the main spoke English (if your Italian is limited) food was very nice and reasonably priced. If you are a keen cyclist they cater with their own bikes and a workshop area. Cannot recommend this hotel highly enough. A bed was provided for our 12 year old son as we requested, so catering for families doesn't present any issues.The Jersey Mob

Brilliant staff, location, air con, and restaurant with unbeatable views make this an incredible hotel. Don't be fooled by the 3 star rating.

I had an amazing experience at Al Molo 5. The breakfast with a beautiful lake view was truly unforgettable, and the hotel itself is super clean and well maintained. The staff were very friendly and welcoming throughout my stay. I recommend coming by car, as there isn’t much within walking distance, but the on-site restaurant is excellent — great food, very romantic atmosphere, and the whole area is quiet and peaceful. Overall, a wonderful place to relax. Highly recommended!

A beautiful hotel in a beautiful location with amazing views over Lake Como. We were allowed to drop our bags off as we arrived before check in. When we came back to check in our luggage had already been taken to our room. Rooms are spacious and modern and very clean and the view is amazing. We had dinner first night and the food was great - especially the risotto! We woke up the next day after a really bad storm and unfortunately the damage to the road outside was extensive. Land slide...

The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...

The location of this hotel is incredible. The views we had from our room were stunning and the staff were exceptionally helpful before and throughout the stay. I struggled a bit with getting to the hotel considering I landed so late at night and public transport was a bit sparse. But with better planning from me this would've been easy. There are a couple fantastic restaurants nearby and the boat transport was so simple and easy, as well as buses. I'd come here again in a heartbeat and couldnt...

Wonderful views and kind hosts.

Lovely room with a great view of the lake. Great breakfast too!

Pictures do not do this place justice. The garden view is amazing with visibility of lake lugano and the distant mountains. Such a beautiful hotel. The staff are very accommodating and friendly. I loved the breakfast, it's simple but very tasty. I highly recommend this hotel

This hotel is amazing and good value for money. Great location in the centre of town in the shopping district and just a short walk to the ferry terminal and the train stations. All the staff were very helpful and are able to offer tips on things to do in Como. The room was pleasant - nespresso machine, kettle and tea and coffee included. There was also free water in the mini bar, bathrobe, slippers and wonderful amenity kit. The highlight was the superb breakfast in the morning - coffees,...

We were so lucky to find this hotel at short notice. Perfectly positioned next to the lake in Como. The hotel has only just opened after extensive refurbishment and it is beautiful. The staff couldn't be more helpful and the service was first class. The roof top bar is beautiful with views across the lake and the old town. We couldn't recommend it enough. 5* Thanks for looking after us (Mark and Lottie Dougill & Chris and Sarah Platt). See you next time. Ciao

Beautiful room with beautiful views, perfectly located close to the lake, shops, restaurants. Cannot fault the staff and their breakfast service was lovely. The bathroom was gorgeous!

Set on the banks of Lake di Annone this superb hotel was just what we needed. Quiet, exclusive & with amazing service. We had a signature suite, so we had a hot tub with a huge wrap around balcony. Our super king size bed overlooked the lake with double aspect windows, which was wonderful to wake up to. The staff were very friendly, helpful & accommodating. We ate in the Michelin* restaurant in the hotel. We booked our room very last minute & so initially they said they couldn’t fit us in...

Stayed in an Executive Double Room Lake View for 4 nights. Fabulous break. Hotel was outstanding and we could not have wished for a more attentive service. Made to feel special. Excellent concierge service, even buying our rail tickets for Milan from the station. The most wonderful breakfast experience - fabulous spread and choice and particularly enjoyed the Homemade yogurt. homemade Jams, homemade breads homemade croissants (4 varieties) all too delicious, finishing with a Prosecco....