Thank you for your feedback regarding your recent stay. We're pleased to hear that you appreciated our hotel's location, value for money, and breakfast offerings. However, we're sorry to learn about the challenges you encountered with our staff organization and the initial room assignment.We apologize for any inconvenience caused by the oversight in providing you with a smaller room without a fridge initially. It's important to us that our guests are comfortable, and we're glad we could accommodate your request for a better room with the amenities you desired.Regarding your laundry experience, we sincerely apologize for the delay and any inconvenience it caused. We understand the importance of timely service and regret that we fell short in this aspect. We will address this issue with our laundry team to ensure such delays are minimized in the future.Your feedback is invaluable to us as we continuously strive to improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future.

Thank you for sharing your fantastic experience at Vangvieng Sisavang Mountain View Hotel! We're thrilled to hear that you enjoyed your stay and found the room to be fantastic. Our staff strives to provide excellent service, and we're glad they made your visit memorable. We're always happy to accommodate our guests' needs, like allowing a later check-out time. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Vangvieng!