Van Yen Trip

This hotel will be demolished next month, in January 2026. The government used Imminent Domain to take over a section of Lakeside property to create a community area. So, it doesn't really matter what I think about this hotel. It was a good place to stay in a variety of ways, but the deal breaker for me was that they refused to give my travel partner and I two room keys. Therefore, every time we went out separately, one of us had to be escorted back to our 10th floor room. The bedroom door of the suite locked when closed and required a key to open, then would beep madly every time it opened. That's disturbing to the person sleeping in the other room. And I got locked out one time in my towel and had to call the desk for help. The shower was utterly translucent. It was supposed to be slightly fogged, but once wet, there was no privacy at all. The toilet was the usual glass walls, also. Why do we want our throne on display? The breakfast was mediocre, the dinner was just plain bad. I think the pho broth was plain water! The staff was excellent. The location was great!

Este hotel está ubicado en una excelente zona, con fácil acceso a prácticamente todo lo que se necesita y a poca distancia a pie de numerosos restaurantes. A pesar de estar en medio de una calle concurrida, nuestra habitación era tranquila y la cama tamaño king era muy cómoda. Es un hotel pequeño, pero recibimos un servicio excelente, desde el registro de entrada y salida hasta el desayuno buffet y todo lo demás. Todo el personal fue muy atento y se anticipó a nuestras necesidades, ofreciéndonos servicios especiales según nuestras preferencias alimentarias y planes de viaje y actividades. Gracias por una experiencia tan agradable. Sin duda volveremos y recomendamos encarecidamente su hotel.

Starting out with the check-in. What you were being quoted is not the exact amount unless you play with cash. Credit card 3% service fee. I considered that a bake & switch. Room is good size but it is dated and it shows it's age. No breakfast onsite, you have walk about 1.5 blocks to another sister property for breakfast. The breakfast there was very limited in selection. The worst part is you can only choose ONE item. If you pick two fried eggs, you can't have the chicken noodle. Two fried eggs are all you can have from the menu that morning.

The hotel was cute, the staff was very nice and even ga e us a gift. I would come back here anytime

The stuffs are very kind and friendly, the breakfast is tasty, and the room is beautiful and clean. This is a great hotel.