"Should be a 2 star hotel not 3.
Pros:
- Ski-in, ski-out
- Great, friendly staff
Cons:
- Old, run-down hotel
- Poor quality food in the restaurant
- Flies in the bedroom
- Bedsheet and towels are low quality linen cloth
- Had no hot water for showers through-out stay
- Cleaners came into room despite a Do Not Disturb sign on door
- No kettle, iron or safe
- Lift was often broken"
"Should be a 2 star hotel not 3.
Pros:
- Ski-in, ski-out
- Great, friendly staff
Cons:
- Old, run-down hotel
- Poor quality food in the restaurant
- Flies in the bedroom
- Bedsheet and towels are low quality linen cloth
- Had no hot water for showers through-out stay
- Cleaners came into room despite a Do Not Disturb sign on door
- No kettle, iron or safe
- Lift was often broken"
"Stayed for one night on the way from the Alps to Milan. Large hotel with exceptional service, good amenities and clean modern rooms. Breakfast was ok but not on par with the rest of the experience... Staff is exceptional and very helpful."
"Stayed for one night on the way from the Alps to Milan. Large hotel with exceptional service, good amenities and clean modern rooms. Breakfast was ok but not on par with the rest of the experience... Staff is exceptional and very helpful."
"Amazing hotel with great staff who went out of their way to help us and make our stay seamless multiple times. Breakfast (which was included) was fantastic, and so were the outdoor and indoor hot tubs. "
"Amazing hotel with great staff who went out of their way to help us and make our stay seamless multiple times. Breakfast (which was included) was fantastic, and so were the outdoor and indoor hot tubs. "
"Great place, great staff very friendly , spectacular breakfast and a laundry machine for self service . The location also could not be better ! Parking is easy too"
"Great place, great staff very friendly , spectacular breakfast and a laundry machine for self service . The location also could not be better ! Parking is easy too"
"Great hotel with really friendly staff, spacious room, great breakfast with a good variety of quality food! Electric car charging worked well and the staff were helpful in setting it up for us"
"Great hotel with really friendly staff, spacious room, great breakfast with a good variety of quality food! Electric car charging worked well and the staff were helpful in setting it up for us"
"Headed to Italy for some summer skiing on the Cervinia glacier. This was further away than I thought it would be, but not too far. Accomodations were simple and solid. Breakfast was good. Hosts were great. There is absolutely nothing negative to say here. It's not fancy, but for a moderate cost alpine hotel, it was exactly what we needed and expected. Definitely recommend."
"Headed to Italy for some summer skiing on the Cervinia glacier. This was further away than I thought it would be, but not too far. Accomodations were simple and solid. Breakfast was good. Hosts were great. There is absolutely nothing negative to say here. It's not fancy, but for a moderate cost alpine hotel, it was exactly what we needed and expected. Definitely recommend."
"very good location in central Saas-Fee. Staff friendly and helpful. The beds were very comfortable and the standard room a good size for two people. There is a ski depot in the basement for ski equipment, each room has their own locker. We enjoyed our stay very much"
"very good location in central Saas-Fee. Staff friendly and helpful. The beds were very comfortable and the standard room a good size for two people. There is a ski depot in the basement for ski equipment, each room has their own locker. We enjoyed our stay very much"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Staff were very friendly, helpful and knowledgeable. Rooms were spacious and comfortable for our family of 4. Food and drinks excellent. Equipment hire in sight a bonus.
Staff were very friendly, helpful and knowledgeable. Rooms were spacious and comfortable for our family of 4. Food and drinks excellent. Equipment hire in sight a bonus.
Laura
Reviewed December 23, 2025Reviewed December 23, 2025
Lovely hotel, really helpful staff, convenient secure parking, beautiful location. Excellent breakfast, too, including for those with special dietary requirements.
Lovely hotel, really helpful staff, convenient secure parking, beautiful location. Excellent breakfast, too, including for those with special dietary requirements.
I have seen other reviewers describe this hotel as being similar to The Grand Budapest Hotel from the movie of the same name. Make no mistake, it is the hotel from its hay day, not when it was in decline. We have stayed in a lot of historic properties over the years, but the updating of this property has been fantastic. The rooms are modern, but not without a great deal of character preserved. I would highly recommend staying at least a couple of nights at this hotel if you are passing...
I have seen other reviewers describe this hotel as being similar to The Grand Budapest Hotel from the movie of the same name. Make no mistake, it is the hotel from its hay day, not when it was in decline. We have stayed in a lot of historic properties over the years, but the updating of this property has been fantastic. The rooms are modern, but not without a great deal of character preserved. I would highly recommend staying at least a couple of nights at this hotel if you are passing...
We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.
We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.
Roberto
Reviewed February 6, 2024Reviewed February 6, 2024
From start to finish. This hotel was a dream. Everything you see is what you get and a bit more. The staff were all so lovely and polite. They made an extra effort on my birthday which I did not even tell them about. Room service was great and always came back to a treat and tidy room. The breakfast was top tier, loads of variety and great quality. My room was beautiful with a picturesque mountain view. Very quiet and homely hotel. Running out of words to describe this place but overall was a...
From start to finish. This hotel was a dream. Everything you see is what you get and a bit more. The staff were all so lovely and polite. They made an extra effort on my birthday which I did not even tell them about. Room service was great and always came back to a treat and tidy room. The breakfast was top tier, loads of variety and great quality. My room was beautiful with a picturesque mountain view. Very quiet and homely hotel. Running out of words to describe this place but overall was a...
Zidan
Reviewed December 15, 2023Reviewed December 15, 2023
We had an absolutely magical time at The Omnia. Zermatt is already an incredible destination — especially in mid-February — but what truly made our short vacation unforgettable was our stay at this exceptional hotel The Omnia!!
The property itself is beautifully modern, with high-quality amenities and a stunning room offering breathtaking views. Above all, the level of service was genuinely five-star. Every member of the team went above and beyond to make our stay seamless and memorable.
From...
We had an absolutely magical time at The Omnia. Zermatt is already an incredible destination — especially in mid-February — but what truly made our short vacation unforgettable was our stay at this exceptional hotel The Omnia!!
The property itself is beautifully modern, with high-quality amenities and a stunning room offering breathtaking views. Above all, the level of service was genuinely five-star. Every member of the team went above and beyond to make our stay seamless and memorable.
From...
Temu
Reviewed February 15, 2026Reviewed February 15, 2026
We had a brilliant stay for our honeymoon and the staff helped us make it extra special. Our room was excellent and we loved seeing the views of the mountains. Great breakfast buffet and very relaxing spa. Highly recommend.
We had a brilliant stay for our honeymoon and the staff helped us make it extra special. Our room was excellent and we loved seeing the views of the mountains. Great breakfast buffet and very relaxing spa. Highly recommend.
Where do I start?! I’m so happy I went with Plateau-Rosa for my birthday trip! It was exactly what I was looking for - quiet, relaxing, and with a great view of the Matterhorn.
I was warmly greeted by Pierre at the front desk and shown to my room, which was tidy, bright, and had a large balcony.
Location-wise, it’s about 20 mins walk from the train station though there’s a bus. I didn’t mind walking as I got to look around. The hotel is located right across from the cable car station so ideal...
Where do I start?! I’m so happy I went with Plateau-Rosa for my birthday trip! It was exactly what I was looking for - quiet, relaxing, and with a great view of the Matterhorn.
I was warmly greeted by Pierre at the front desk and shown to my room, which was tidy, bright, and had a large balcony.
Location-wise, it’s about 20 mins walk from the train station though there’s a bus. I didn’t mind walking as I got to look around. The hotel is located right across from the cable car station so ideal...
We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room.
We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...
We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room.
We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...
keith and linda
Reviewed January 18, 2014Reviewed January 18, 2014