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Stayed in room 107 a little noisy from people walking upstairs. Toilet was super loose and super short. The shower spout needs changed because when shower turned on water still domes out the spout. The drywall patching in the room was atrocious. I would say you have some serious maintenance issues.
1st room they sent me to smelled like a sewer. 2nd room, hvac was not working correctly. Even when set to 88 deg, room was c freezing cold. Breakfast was just yogurt and honey buns
Denny
Stayed 3 nights in Jan 2024
Response from Management on 12 Mar 2024
We are sorry about your experience with super 8. We are working hard to ensure every room is up to date and every guest have a good experience. Thank you
10/10 Excellent
Pamela
Travelled with family
29 Jan 2024
Liked: Property conditions & facilities
The lady who checked us in was so very nice and helpful at checking and checkout.
Pamela
Stayed 1 night in Jan 2024
Response from Management on 12 Mar 2024
Very good to hear you had a great experience with us at super 8!Thank you
We were really happy with the staff who made sure we got a room close to the lobby on the first floor. Because a storm was moving in, we requested a second night and the front desk receptionist walked me through all the steps to make sure I got the same room both nights. They cleaned between nights, but left everything exactly where we had laid it. The stay was comfortable and quiet. The roll in shower was luxurious and didn't leak all over the bathroom floor. Breakfast didn't have waffles, but the oranges were great! I plan to stay here again.
Linda
Stayed 1 night in Jan 2024
Response from Management on 12 Mar 2024
We are very happy to hear about your stay! Hope to see you soonSuper 8
Found what I thought was a bedbug in the room. I took pictures and called the front desk. The lady said that it was not a bedbug. It was just a beetle. The rest of the room looked clean. There Was no sign of bedbugs. I sent the picture to Orkin pest control on their website, and they confirm that it was indeed and an engouged (had recent fed) bedbug.
The property was nice especially for the price but not worth bringing home a $2000 plus pest issue.
Jeff
Stayed 1 night in Jan 2024
Response from Management on 12 Mar 2024
We are very sorry to hear about your experience with super 8. We insure you that we are working on this issue every day and taking extreme measures to insure this does not happen again.Thank You,Management
My wife has some handicap issues which don't always need a handicap room, so I had not requested one. The lower seat toilet and high edge of the tub were difficult for her. The front desk staff was wonderful when I spoke to them the next morning and helped us switch to a handicap room which was perfect. During any future renovation I hope you'll consider a handicap height toilet seat in any room renovated
Nothing really to complain about. Staff was very nice, rooms were good size and clean. Hotel isnshowing its age a little bit (plastic tubs that are somewhat slippery and wobbly, furniture in the room was peeling its veneers, etc.), but still, for the price you pay, this was definitly worth every penny.
Cindy at the front desk is amazing, She was able to get me in my room earlier than I expected. The housekeeping staff did an excellent job. My room was clean and comfortable. Definitely would stay here again.
Dawn
Stayed 1 night in Oct 2023
8/10 Good
Charlene
23 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Hotel was a little run down, but otherwise everything was okay
Love this Super 8, I have stayed cat many Super 8s over the years. This is by far the best of any. Friendly helpful staff, clean rooms and the best beds of any hotel
I was shocked at how clean this older hotel is maintained. Does it have issues? Yes, because of its age, the walls are thin, making it awkward when the people in the next room had sex in the middle of the afternoon. ( The lady was a screamer). I was more amused than angry. But if you don't mind hearing others and you want a clean place to stay, I can recommend this place, which is within walking distance to Red Robin and Panda Express
Friendly staff with great customer service! Great value as well!
Ronald
Stayed 2 nights in Sep 2023
4/10 Poor
Marian
6 Sept 2023
So sad to see this hotel is not being kept updated
Housekeeping did not have any disposable gloves provided to them and went from room to room cleaning bathrooms and providing coffee setups and clean towels. We decided just to get restocked without having housekeeping enter our room for the week long stay. The laundry facilities are outdated and the dryer is broken. Continental breakfast during the week consisted of granola bars and coffee, noticed on Saturday that person setting up continental breakfast was not wearing disposable gloves. Bathroom sink very slow drainage(reported). Even with grab bars in bathroom, tub and floors very slippery. Garbage on floor from Panda Express behind bedside table. First night stay Valparaiso city police were on sight and knocking on doors.
The pool waa so nasty that my 11 yeae old boy would not go in. The room was clean. Bed was so-so. Good location but I would pay extra for a hotel in better condition.