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Reviews of VBL Hostel – Adults only

2 out of 5
VBL Hostel – Adults only
54 Old Theatre Street, Valletta

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 61 reviews" "
Rating 8 - Good. 18 out of 61 reviews" "
Rating 6 - Okay. 17 out of 61 reviews" "
Rating 4 - Poor. 5 out of 61 reviews" "
Rating 2 - Terrible. 5 out of 61 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

4.6/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Stayed 3 nights in Dec 2023

8/10 Good

Vele

Stayed 7 nights in Dec 2023

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
WI-FI SUCKS BUT GREAT LOCATION
Place is clean but not vey comfortable. Wifi with a Very poor signal. Personnel was prompt to send someone to try to fix it but to no avail. Router is hidden and only first floor. Lounge area is very small. Only 3 bathrooms for the entire place.
Stayed 4 nights in Sep 2023

4/10 Poor

Eduardo

Disliked: Staff & service, property conditions & facilities
I stayed at the Valletta Dormitory for 6 nights. Four of those night w/out hot water. I called twice, left a note for the caretaker, and emailed the property over the course of several days and was repeatedly told they were sending someone to fix it. I finally got a hold of Expedia who called the property directly before the issue was fixed. The dormitory has no reception. And the address listed on the booking app is not the address of the actual dormitory. This you only learn by reading the find print in your emails- AFTER - you book. Basic needs such as toilet paper, or a towel for the bathroom floors were unavailable. The toilet paper took 2 days to be refilled. On my floor, there were 9 outlets- of which only 4 worked. The rest were broken or had no power running to them. Each room had 1 floor fan, with the exception of the top floor that also had a ceiling fan (minimal air movement). As you can imagine this made it miserable with the heat and humidity. The kitchen and small welcome area were clean. However without floor mats, the bathrooms quickly became dirty due to everyone stepping out of the shower wet. The doors also had peep holes which were stuffed with toilet paper. CREEPY The lockers are not maintained and only a few were actually lockable. They are located on the first floor, and are not large enough to accommodate big suitcases. However for other smaller cases, bags, or shopping- they work. As expected- bring your own lock.
Stayed 6 nights in Sep 2023

2/10 Terrible

Verónica

Disliked: Cleanliness, amenities, property conditions & facilities
Its the worst place I have ever been, its so dirty, i arrived at 10 pm and my bed was not ready, It was used by other person. They told me to pick any bed available, so I did, and during all the night something was bitting me, i think bedbugs. Its also full of drunk people with no respect, screaming, farting, etc. So disgusting. Dont ever go there.
Stayed 3 nights in Apr 2023

10/10 Excellent

Kazunori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect except for another stayer who were very noisy even midnight.
Stayed 5 nights in Dec 2022

2/10 Terrible

Guillermina

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no in-person 24/7 concierge service and the phone number that was provided was not responsive during the middle of the night when we got locked out of our hotel room and we had to sleep on the floor until morning.
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Like sleeping in a cupboard!
We got moved to another room, above a restaurant on Merchant St. Room it was tiny, no natural ventilation. It was noisy too as above kitchen. I couldn't wait to get out of there. Shower was cold on arrival to at 4pm. Room needed a clean. Dust balls & hair bands under bed, mould needed bleaching in shower, & toilet rim very black.... paid nearly 100e for this ...
Stayed 1 night in Oct 2022

6/10 Okay

Matteo

Liked: Cleanliness, staff & service
The room itself is nice, clean, ok bed, maybe too little pillow but nothing a fold over wont fix. But the noise from other guest due to very little isolation from door was a bit annoying when I wanted to sleep.
Stayed 2 nights in Sep 2022

6/10 Okay

Aleksandar

Stayed 1 night in Jun 2022

8/10 Good

Angelo

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely House
Stayed one night all ok Beware that the address is 114 St Nicholas St Valletta & not the office address. The electric had gone out on the keypad which prevented our entry. We called the office & they came with a key. We waited for an hour for the issue to be sorted. The keypad was not lit up. Other than this incident of no ones fault it is good accommodation. Very easy to get to The Gut & Strait Street
Stayed 1 night in Nov 2021

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unexpensive And nice, heart of Valletta
The apartment is quite nice and beautifully located in Velleta. My trip was last minute, so there was some confusion, as the address that shows in the reservation is an office, and not easy to find. I arranged my transportation to that location and then had to walk all over to find , first the office and then the place. The staff was not too helpful. Also, there is no one at the place. I had a problem with the internet connection and had to walk back to the office to talk to someone about it. Otherwise, very nice. A little noisy.
Stayed 5 nights in Jan 2020
Response from Veronika on 3 Feb 2020
Dear Ana, Thank you very much for your feedback Kind regards

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, amazing service, spotless clean
The little lovely house hostal fulfilled all my needs, really affordable , single room, spotless clean , nice house , great location just two minute to at George square . Service was fantastic , I emailed customers services twice and they responded really quickly and assisted me with all my questions . They also allowed me to check in Earlier which was hugely appreciate it since my flight arrived very early. The instruction to arrive the hostal are perfectly given after booking , very clear , very efficient . Definitely recomended for those with low budget but looking for good quality
Stayed 1 night in Dec 2019
Response from Veronika on 9 Dec 2019
Dear Jenny, thank you very much for your feedback! We are very happy to hear you had a great stay and hope to see you back i near future Kind regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hostel is a bit complicated to find. If you put in the hostel name on Google Maps, it will direct you to the office and not to the hostel dorms... I didn't know this and I wish the hostel were aware of this and would either inform about this in their emails, or if possible, have it changed on Google Maps. The good thing is that I got help from the emergency phone when I couldn't find the place, but I think it would've been nicer for the person on the other end of the phone if I wouldn't have had to call in the first place, i.e. if I had known about this. The bathrooms were clean and modern, but there were only three of them on the ground floor (as far as I'm concerned) for the whole hostel, so in the busy season it could possibly get crowded, plus if your bed is on the second floor, you have to go up and down between the floors to access them. There were no doors to the dorms, only a big partitioning curtain separating the beds from the hallway. This could potentially be unsafe, along with the fact that the hostel is never staffed. I only stayed for a night so I didn't have problems, but I do think that since there isn't even a door that you can lock for the 'room', lockers should not be charged for, as it should be a basic feature of a hostel to feel a sense of safety of being able to at least lock the room at night with your belongings. All in all, the hostel was clean and tidy, but these are points that could and should be improved.
Stayed 1 night in Apr 2019
Response from Valletta Stay on 5 May 2019
Dear, we thank you for your feedback which is extremely valuable for us. We will check with google and look into other feedback you gave us :) Kind regards

8/10 Good

Peter

Liked: Cleanliness, room comfort
Handy downtown Valletta if you don't mind paperwor
Room was ok. Somewhat awkward pre-registration and city-tax payment process, compounded by them initially including a cleaning fee which did not apply. Apart from that, communications were thorough and good, allowing for access and departure outside office hours (the apartment itself is not staffed). International power socket did not work for laptop charging, meaning a UK plug adaptor was essential. Location was very good for Valletta attractions and activities.
Stayed 3 nights in Oct 2018

8/10 Good

Shruti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Veronika on 12 Sept 2018
Dear Shruti, thank you very much for your feedback which we appreciate Kind regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A VERY HOT PLACE IN THE SUMMER
The best thing about this place is its location. Otherwise, it has a lot of walk-through levels that get really-really hot during the summer, and there is NO air conditioner. If you don't buy a locker in advance, then you don't get it, and there could be some confusion about it. The best thing about this place is the service that people provide! They answer right away, and they even delivered a locker key to me about 11pm, after I wrote an email to them about 20 minutes earlier. Just amazing!
Stayed 3 nights in Jul 2018
Response from Veronika on 9 Aug 2018
Thank you very much for your feedback! We are very happy to hear you were satisfied with the location and our customer service. We hope to host you next time in Valletta maybe in one of our premium apartments :) Kind regards

8/10 Good

Marina

Liked: Staff & service, property conditions & facilities, room comfort
Very cozy small room hidden between streets of the old Valetta. You also have a kitchen there that you can use with almost anything you need (no microwave). Minuses: the bed was too soft. And room is not really well maintained (water is running from the shower head, water is not going down etc). You also don't have anybody to fix your problems at the place. So as for me the price was too high.
Stayed 4 nights in Jun 2018
Response from Veronika on 3 Jul 2018
Dear Marina, thank you very much for your feedback which is very appreciated. We would like to look into this issues you highlighted to ensure comfortable stay for your next clients. We hope to host you back in Malta any time soon. Kind regards

8/10 Good

kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Veronika on 3 Jul 2018
Thank you very much for your feedback :)

8/10 Good

Jianping

Liked: Cleanliness, staff & service, room comfort
I stayed one night, the bedroom is ok. The bed is fine. I just have a recommendation for the owner of would be much better to place a door between the bathrooms/locker room and the living room so the uncomfortable moisture smell from the bathrooms could be stopped going to bedrooms. And to install a stronger ventilation in the bathrooms/locker room. Special thanks to the manager for helping me to retrieve my goods I forgot.
Stayed 1 night in May 2018
Response from Veronika, VBL team on 17 May 2018
Dear Jianping, thank you very much for your feedback, we appreciate your comments and will address this directly. We hope you are feeling better and thank you for staying with us. Kind regards

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great location. Apartment was clean and comfortable. Staff were very helpful. Would definitely stay here again. Only problem was that the WiFi in my room did not work.
Response from Veronika on 28 Apr 2018
Dear Joyce, thank you very much for your nice comments. We are very happy to hear you enjoyed your stay and will address the issue with wi-fi. We would love to having you back any time. Kind regards

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying here!
Great location and superb staff! They were willing to help me with everything I asked. The location was perfect. And the price was great! I’ll stay with them again if I return to Valletta...for sure!
Stayed 2 nights in Mar 2018
Response from Veronika, VBL team on 28 Apr 2018
Thank you so much Joyce!

6/10 Okay

Laflolon, London

Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient for central Valetta but . .
Contact address wasn't the same as the hostel location - like other guests, I hadn't been told the hostel location, only the office location - some further distance away. The email giving the information only arrived after I had been to the office! No soap or paper towels in the shower/wash room. Wifi was intermittent or not working at all. One of the two showers didn't seem to be working. Rain had came through ceiling of upper bedroom so guests had to move. But location good - very central - and you could hear for free the sound of classical music concerts in the adjacent monastery as the wall between the hostel and the monastery wasn't very thick - a bonus!
Stayed 2 nights in Feb 2018

10/10 Excellent

JAHIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Execellent stay
Stayed 6 nights in Jan 2018
Response from Rita Rizzo on 21 Feb 2018
Dear Jahir, Thank you for your feedback and for reviewing your stay. We are pleased that you had a positive stay and look forward to hosting you again in the future. Kind Regards Rita VBL Team

10/10 Excellent

Lance

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Dear Guest, We thank you for booking with us. The review score for our property is very much appreciated and we look forward to welcome you back in the near future. Regards, Aldo Calleja General Manager

6/10 Okay

Phil, Gozo, Malta

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not a hotel
Technically it's not a hotel; it's a self-catering room. Clean and tidy but sparse. Noise from the street is amplified - motorbikes are horrendous. Bathroom ventilator noisy and overruns. Given that there is no reception, no staff and no disabled access it is poor value for money. you can easily get better for the same price.
Stayed 1 night in Sep 2017
Response from Aldo Calleja on 18 Sept 2017
Dear Phil, We thank you for booking Lovely House for your recent stay in Malta whilst thanking you for taking the time to express your feedback. The property offers individual private rooms equipped with four class standard of accommodation. Clients may share the kitchen facilities as well internal yard. We have a 24/7 customer care service which is available through email or mobile phone communication. Our team communicates prior to arrival and also during stay. The property is situation in a very good location in the Capital City. We are very sorry that you found the street to be noisy. Once again, we thank you for staying with us and look forward to have the opportunity to welcome you back in the future. Regards,

6/10 Okay

Steve, Utrecht, NL

Disliked: Staff & service, property conditions & facilities
Pretty cheap and nice location, nothing else
It is strange to not have any staff there ever, and leads to downsides ( another traveler wine me up at 7am because he couldn't figure out how to unlock the front door to get out). The floor was quite dusty and there's only one working shower for all the dorm beds. Since it is so small there is often nobody there (literally nobody), so if you are looking for the hostel social experience you'll be disappointed.

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great location. However, the lights are all motion, which is great coz it saves electricity, but they go off so quickly that every minute you have to activate the sensor or press the button. So in the bedrooms, you have to sit in the dark. There are lamps but they are European plus, but the sockets are UK socket, and as UK citizen I didn't have an EU - UK convertor.

6/10 Okay

francesco

Disliked: Amenities
Un po di tutto
Stayed 2 nights in Feb 2024

6/10 Okay

SULEYMAN

Business traveller
Liked: Cleanliness
Stayed 2 nights in Sep 2023

6/10 Okay

Cristian

Ok
Stayed 3 nights in Jun 2023

10/10 Excellent

Eglantine

Liked: Cleanliness, staff & service, property conditions & facilities
Endroit très agréable malgré ma surprise lors de mon arrivé ou j’étais là seule femme du logement. On y fait des rencontre d’un peu partout en Europe (Allemagne, Pologne…)
Stayed 7 nights in May 2023

8/10 Good

Carsten

Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jan 2020
Response from Veronika on 14 Jan 2020
Thank you very much for your feedback.

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Veronika on 14 Jan 2020
Thank you very much for your feedback.

10/10 Excellent

Grzegorz

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Oct 2019
Response from Veronika on 9 Dec 2019
Dear, thank you very much for your feedback. We are very sorry there are no comment with your review so we cant react to your feedback. We would appreciate if you send us email with what shall we improve. Thank you

6/10 Okay

Martha

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
De Boutique, sólo el nombre. Nada más
Tuve la suerte de haberme comunicado antes de partir por mail, y ahí supe que los dormitorios estaban en otro lugar. Y como mi vuelo se retrasó, el taxista que me llevó lo conocía y no tuve problema. Es cómodo, limpio, pero muy básico. De no haber llevado un adaptador universal, no tenía luz por la noche. Hay luz general, pero se apagaba al poco tiempo. Un garrón. Tampoco tenía aire acondicionado, de modo que hubo que soportar el calor con ventiladores. Conozco la política de los hostels y no pretendo que me cambien las sábanas todos los días, pero tampoco es justo que no haya luz para maquillarse. Es para pasar una noche. No para una semana.
Stayed 6 nights in Sep 2019
Response from Veronika on 13 Sept 2019
Dear Martha, thank you very much for your comments which are much appreciated. Unfortunately our hostel in not equipped with AC as stated when booking and the cheapest in Valletta :) We hope to host you next time in one our of premium apartments Kind regards

6/10 Okay

M.H.

Disliked: Cleanliness, staff & service, room comfort
No fan
The first time I stayed in the VBL hostel, is was OK. Not the cleanest, but they do their best, and what can you expect for this money? Check-in was a bit bothersome (and seems to invite cheating); the fact that you may not meet any staff during your stay is a bit weird. I imagine that there are people who would treat the place better if they felt more welcome, more aknowledged. Be that as it may: the bed was clean, the locker key was where is should be, and thouigh the room had no AC, the window was open and there was a moving fan wich covered most of the room. Kept me comfortable enough. I slept well, bt then again, I ususally do, no matter the circumstances. However, the second time I stayed with them I was in another room, or maybe I should add some scare quotes around the word "room", because it was'nt really a room: It had no window, and there were only some heavy curtains between the beds and the staircase, to create some semblance of privacy. Read that again: no window, heavy curtains. Also, of course, no AC, and NOT EVEN A FAN THIS TIME. It can get pretty hot and stuffy at night, in Valetta... I did not slep well.
Stayed 1 night in Jul 2019
Response from Veronika on 31 Jul 2019
Dear M.H., thank you very much for your feedback which is much appreciated. We will look into the issues ASAP and improve the situation. Thank you and Best regards,

6/10 Okay

Alessandro

Disliked: Room comfort
Simpatico dormitorio popolare molto caro per quello che offre
Stayed 1 night in May 2019
Response from Veronika on 22 Jun 2019
Thank you for your feedback

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Veronika on 22 Jun 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Réceptionnistes avec un Très bon accueil et compréhensible. Il faut savoir que l escalier pour accéder dans les chambres passe traverse les autres chambres. Cela peut être embêtant pour certain mais pas pour moi car j été ai dernier étage (3eme) Heureusement que le nettoyage est fait tous les jours car "certains résidents" ne savent pas trop vivre en communauté. L auberge de jeunesse est très bien situé. Merci pour ce séjour.
Stayed 3 nights in May 2019
Response from Veronika on 22 Jun 2019
Thank you very much!

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No hay recepción, ni rastro de contacto humano. Te envían un mail con un código para abrir la puerta y si por lo que sea te quedas fuera o pierdes el móvil, búscate la vida. Las camas están separadas de la escalera común sólo por uma cortina con lo que es muy fácil que te despierten, el check in es muy tarde y el check out muy temprano, la cama muy blanda, se me clavaban los muelles y se oían mucho los coches. Con lo que cobran podrían ofrecer algo mejor. El edificio tiene encanto pero es todo muy frío.
Stayed 1 night in Apr 2019
Response from Veronika on 7 May 2019
Dear, thank you very much for your feedback, please note that we di advertise that we dont have a person on site. we are sending check-in information week before arrival which gives enough time to contact us. We are reachable 24/7 and able to help :) Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
何か欲しいものを言えばすぐ持ってきてくれたり親切で良かったです！
Stayed 3 nights in Feb 2019
Response from Veronika on 11 Feb 2019
Thank you very much for your feedback which we appreciate and would love to host you back in Valletta any time

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018
Response from Veronika on 9 Oct 2018
Thank you very much for the feedback which we appreciate! :) Kind regards

4/10 Poor

Bismarck, Barcelona, España

Disliked: Staff & service, property conditions & facilities, room comfort
Céntrico.. pero muy descuidado!
El hotel es muy céntrico, pero no repetiría. Vale que es un hotel albergue.. pero tienes que pasar por todas las habitaciones para llegar a la tuya si es que no te toca la primera planta. Nada más llegar mi cama había sido ocupada, porque eso de que no puedes cambiarla !Qué va! Ahí todos hacen lo que quieren. Solo hay un baño para chicos y otra para chicas...que casi nunca lo encuentras limpio. Así que solo vais por unos días y buscáis algo solo para dormir estén hotel está bien.. de lo contrario buscad algo mejor.
Stayed 3 nights in Sep 2018
Response from Veronika on 9 Oct 2018
Dear Bismarck, thank you for your feedback which we appreciate and are very sorry you didn't find it to your liking. we hope to hosting you back in Valletta in one of our premium apartments. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Veronika on 6 Aug 2018
Thank you!

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪
全ての宿泊客男女にバスルーム(トイレ含む)が一つづつという、あり得ないレベルの設備。宿泊客はみな文句を言い合っていた。
Stayed 2 nights in Jul 2018
Response from Veronika on 15 Jul 2018
Dear Tom, we are very sorry to hear you weren't satisfied with the Dormitory accommodation and hope to be able to host you next time in one of our premium apartments. Kind regards

6/10 Okay

Markus

Liked: Staff & service, room comfort
Preis-Leistungs-Verhältnis super
Mit gutem Gewissen kann ich das Hostel weiter empfehlen. Wer für kleines Geld in Malta unterwegs sein will oder geschäftlich einige Tage auf Malta verbringt ist hier gut aufgehoben. Super schnelle Wi-Fi Verbindung, Busbahnhof nur ein paar gehminuten entfernt, das Meer und Kaimauer nur eine Straße entfernt. Aber für einen Aufenthalt der länger als eine Woche geht würde ich es nicht empfehlen.
Stayed 5 nights in Jun 2018
Response from Veronika on 3 Jul 2018
Dear Markus, thank you so much for your feedback, we are very happy to hear you enjoyed the location and your stay and hope to host you back in Malta any time soon. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018
Response from Veronika on 19 Jun 2018
Dear Guest, thank you very much for your feedback. We hope you enjoyed your stay in Valletta Kind regards