Outdoor pool, pool loungers

Reviews of Rosselli

5 out of 5
Rosselli
Rosselli,167, Merchants Street, Valletta

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbly located and very friendly hotel. Close to all the main attractions and a lovely building. Breakfast excellent and service very helpful.
Stayed 5 nights in May 2024
Response from L.Schembri on 19 May 2024
Dear Michael,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind words are greatly appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 Excellent

Bertram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room but a little tight.
Stayed 2 nights in Mar 2024
Response from L.Schembri on 29 Mar 2024
Dear Bertram,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. The generous rating is greatly appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from L.Schembri on 28 Feb 2024
Dear Elena,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

10/10 Excellent

Bikram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is wonderful but needs a little updating. The staff are all fabulous from front desk to the bar, restaurant staff. Can’t fault them at all ! Thank you to all the staff for making our stay so memorable.
Stayed 2 nights in Feb 2024
Response from L.Schembri on 23 Feb 2024
Dear Bikram,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay - close to everything!
Stayed 3 nights in Feb 2024
Response from L.Schembri on 18 Feb 2024
Dear Scott,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comment is greatly appreciated.f We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 Excellent

Joanna

Stayed 3 nights in Jan 2024
Response from L.Schembri on 24 Mar 2024
Dear Joanna,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

10/10 Excellent

Mark

Stayed 1 night in Dec 2023
Response from L.Schembri on 18 Dec 2023
Dear Mark,We wish to extend our thanks for the excellent review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

4/10 Poor

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Such a let down.
Honestly I hate writing this review, but, we were not happy with this hotel at all. Especially for it being a 5 star hotel. We expected so much more from this place. The staff is great but we booked a room with a tub and when we checked in they said they “upgraded” our room. It was a split level and no tub. It was tiny and a pain to go up and down the stairs at night in the dark, I had to turn lights on so I wouldn’t fall and die. Then as soon as we checked in we jumped in the shower because we had been traveling all day and someone just rolled into our room. Luckily I had a robe on. But really?! Like what the hell. Not to mention the NOISE!!! Oh my gosh. I am talking electric guitars playing until midnight right outside our window every night. And then we purposely left the “do not distrub” off of our door so the room could be cleaned and stuff and both nights there was a letter by the door that said they didn’t do the turndown service because of the do not disturb. Which was a lie, It was not on the door. They just didn’t do the turndown service. I was so excited for this hotel for our honeymoon. So dissapointed.
Stayed 2 nights in Dec 2023
Response from L.Schembri on 18 Dec 2023
Dear Heather,We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.Your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.Your information has been forwarded to the relevant department heads for due consideration and possible implementation. We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.Sincere regards.Ludgarda Schembri Manager – Online Reputation

8/10 Good

Pauline

Travelled with family
Apparently we were upgraded to a ground floor suite, 003, but it was very noisy on the front of the hotel with bars and music outside our window. It was also very dark in the room as we could not have the shutters open due to noise and people dining outside the window could see straight in.
Stayed 4 nights in Oct 2023
Response from L.Schembri on 10 Nov 2023
Dear Pauline,We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.Your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.Your information has been forwarded to the relevant department heads for due consideration and possible implementation. We do hope that the rest of your experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.Sincere regards.Ludgarda Schembri Manager – Online Reputation

6/10 Okay

Vasiliki

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023
Response from L.Schembri on 16 Oct 2023
Dear Vasiliki,We wish to extend our thanks for the rating contribution.It is a pleasure to read that our efforts have helped to tick someof your boxes and may have even helped to make your stay a successful one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards,Ludgarda Schembri Manager – Online Reputation

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from L.Schembri on 24 Aug 2023
Dear Anonymous,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valletta Central
Defo a 5 star. Desk staff could do with being a little more attentive and ensuring you feel special, not in the way. Could do with a couple of chairs in the room too. Breakfast is beautiful and central location is ideal. Try 'Under Grain' if you can stretch to it!
Stayed 8 nights in May 2023
Response from L.Schembri on 4 Jun 2023
Dear Stuart,We wish to extend our thanks for the review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about the breakfast are appreciated. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta.Ludgarda Schembri Manager – Online Reputation

10/10 Excellent

Linda

Stayed 1 night in Oct 2022

10/10 Excellent

Andrew, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional & vibrant! Luxury hotel service at its best. The moment you cross the threshold at Rosselli you know you have entered a special place. Not only is the hotel impressive but the welcome you receive will put you at ease, make you feel at home, and (almost instantly) wish you had booked a longer stay! Not only did we have a delightful (and cold!) Prosecco as we did the check-in, but we were also given guidance on dinners, lunches and activities that only a local would know about. Of course the hotel happily and graciously handled all the reservations for us. The passion of the hotel’s management and staff translates directly to the quality of the property: elegant and sophisticated modern decor enlivens this 17th century property that contains nods towards a typical riad house and a Venetian townhouse. Airy, cool and bright in the day, sparkling and dramatic by night, you will never tire of returning to your room. Once into your room you will find a comfortable bed with sumptuous linens, spacious desks, many electrical and usb outlets, and (in our case) a delightful sauna … hardly required in the heat of August, but we did it for the experience anyway! The roof top is a great place to catch some rays and views of Valletta, and the chilled plunge pool will give you all the cool vibes you need!
Stayed 2 nights in Aug 2022
Response from L.Schembri on 1 Sept 2022
Dear Andrew,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick all your boxes and may have even helped to make your stay at Rosselli a success. Especially your description of your check in is greatly appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

8/10 Good

Alasdair

Stayed 1 night in Feb 2022
Response from L. Schembri on 14 Feb 2022
Dear Alasdair, We wish to extend our thanks for the encouraging rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards, Ludgarda Schembri Manager – Online Reputation

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning suite
A truly unique suite in a very special hotel. The finishing touches are what leave you with a wow.
Stayed 1 night in Nov 2020
Response from L. Schembri on 9 Nov 2020
Dear Anonymous, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about the suite are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards, Ludgarda Schembri Manager – Online Reputation

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from L. Schembri on 13 Oct 2020
Dear Angelo, We wish to extend our thanks for the encouraging rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards, Ludgarda Schembri Manager – Online Reputation

10/10 Excellent

Michel, Jacksonville

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, highly recommends visiting, in the center of town, plenty of attractions nearby and Incredible architecture of the hotel itself.
Stayed 4 nights in Jan 2020
Response from Moul Hajjar on 9 Mar 2020
Dear Michel, We are privileged that you chosen to stay with us at Rosselli AX Privilege . You have been kind enough to dedicate some of your time to compliment us on the service we have provided during your stay, which we truly appreciate. Our ultimate objective is to serve and satisfy you with your expectations. It is in fact only through your comments and suggestions that we may achieve what we are striving for. On behalf of all the management and staff at Rosselli AX Privilege, we would like to thank you once again for your comments. Looking forward to meeting you and hosting you with us again in the future. Yours sincerely Moul Hajjar Operations Manager | AX Hotels Valletta

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Fantsatic hotel right in the centre of Valletta. deserves the full 5 stars!
Stayed 1 night in Jan 2020
Response from Moul Hajjar on 9 Mar 2020
We are privileged that you chosen to stay with us at Rosselli AX Privilege . You have been kind enough to dedicate some of your time to compliment us on the service we have provided during your stay, which we truly appreciate. Our ultimate objective is to serve and satisfy you with your expectations. It is in fact only through your comments and suggestions that we may achieve what we are striving for. On behalf of all the management and staff at Rosselli AX Privilege, we would like to thank you once again for your comments. Looking forward to meeting you and hosting you with us again in the future. Yours sincerely Moul Hajjar Operations Manager | AX Hotels Valletta

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Stayed 1 night in Nov 2023
Response from L.Schembri on 17 Nov 2023
Dear Samuel,We wish to extend our thanks for the excellent review . It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your most kind comment is greatly appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from L.Schembri on 22 Apr 2023
Dear Anonymous,We wish to extend our thanks for the encouraging rating.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards.Ludgarda Schembri Manager – Online Reputation