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"We stayed at the hotel with our family and had a truly special experience. We booked a king room for two adults and one child, already expecting that our child would sleep with us. To our surprise, when we arrived, the hotel had prepared an extra bed in the room just for our child. It was such a thoughtful gesture. On top of that, they went even further by providing little slippers, coloring paper, and pencils — small touches that made a big difference and showed genuine care and attention to our child’s comfort. What made it even more special is that we hadn’t requested any of this in advance. It was a lovely surprise and really showed how much the hotel cares about creating a welcoming experience for families. We truly appreciated this extra attention, and it made our stay even more memorable."

"Was the best hotel i have ever been at "

"Gorgeous room, amazing breakfast, beautiful location and the staff did an incredible job making us feel welcome. They knew us after being there for only a few hours. We have some dietary restrictions and they kindly accommodated us. I can’t say enough good things about the hotel. Thank you for a wonderful stay!"

"Amazing place! Rooms are gorgeous with spectacular views. Pool and sauna area is beautiful with the same lovely views. Made to feel very welcome with some lovely touches in the rooms and communal spaces. Buffet breakfast was delicious and meal boxes a wonderful idea."

"The place was ok. Clean, older, and Ok. The bathrooms had liquid soap and shampoo in a packet and we only received one of them for 2 people. No face clothes, but that is typical for Europe. The beds were low as there is no box spring. No top sheet, just a duvet cover which stinks, but typical now a days. No elevator. The breakfast was also just ok, maybe a 7 on a 1 to 10 scale. Thet offered minimal fresh fruit, a couple cheeses and runny eggs. There were a few donuts, bread and croissants. The parking stinks as the lot close to the door is shared with a condo so you fight for spots with the homeowners. They have parking in front of the restaurant on the opposite side of the building, but you have to walk on a busy road to get to it since on off hours, the doors to get out are locked from the restaurant. This would be a fire hazard in the states. The good thing about the hotel is its location on top of a mountain near some great skiing. The castle has charm which is nice. The bartender was nice to talk to on Saturday night. He likes the Celtics like I do and he is quite the financial investor. Not sure if I'd stay there again, but it was a nice experience overall."

"Very comfortable stay, clean rooms, lovely staff and amazing views "

"I don’t even know where to start, my stay at this hotel absolutely blew away my expectations. Nestled up in a gorgeous mountain village Tiers, the views of the landscape are breathtaking. Green pastures everywhere w/ a gaze at the Dolomites from afar & a lush forest in between. The hotel is super quiet & spotless clean. The aroma w/ candles burning.. puts u in a meditative state. Spacious room, comfy bed, rainfall shower ..organic soap & any appliance u may need (hair dryer etc), the attention to detail is top notch. The food! The food, WOW! The breakfast buffet is the best possible way to start your day. Organic fruit, yogurt, eggs, meats, toast, pastries, champagne! A veggie juicer & a hand squeezed juicer, among cheeses & other options I couldn’t stop myself from going back for more. The dinner, includes a 4 course meal if u opt for it.. will boggle your mind on flavor, presentation & texture. The chef is beyond talented and that’s an understatement. Some of my meals over my 4 night stay were Venison tagliatelle, Veal steak, Rabbit & Rosemary chicken. I almost licked every plate the balance & flavors blew me away. Opt for dinner- you will NOT regret it TRUST me. The Spa! Holy * Turkish bath, infrared, sauna, heated pool & hot tub. The best possible way to unwind after hiking Dolomites. What made this place SO special tho was staff. Daniela & Maria in particular. Warm, inviting, funny & offered the best hospitality I’ve ever had in my life. I honestly can’t wait to go back "

"Lovely spa"

"The host at the front is incredibly generous. It is my second time going there and the customer service and wholesomeness made the experience very relaxing and enjoyable!"