Vácrátót Trip

Everything in all honesty was really good. Staff really helpful, the lady(red hair wish we'd asked her name)at breakfast made our kids packed lunch which was a life saver 3 hours later. So a huge thanks to her. The biggest let down was the later check in process. We did speak to the front desk in the morning and the explanation was details weren't readily available through Expedia when booking on Expedia. I can't see this being the case because correspondence before arrival via email, Expedia and phone. That should be streamlined somehow or the process to have an opt in option. Having that sprung on us at 10pm with two tired children on the street outside wasn't ideal. But we can take the good with the bad. Within that late check in process there should be also and option to request drinks put in as all additions (water, snacks, beer etc.) we're locked in a fridge. It'd be a nice touch to be able to request and pay for those to be in the fridge in the room on arrival

The only thing that needed improvement was that chafing dishes should be used to ensure that scrambled eggs and sautee veggies are kept warm.

Ver nice hotel no complaints about the hotel itself - however as we checked out

Wonderful hotel very clean, stunning property, rooms and spa facilities! Breakfast and restaurant was amazing as well - highly recommend!

Good location difficult to find and access very noisy no ac hot if you opened the window the noise was overwhelming. The bed was more like a cot than a bed very uncomfortable