"Staff was very helpful answering any questions and polite. The room very clean and big comfy bed. Their breakfast was good lots of food to choose from. Under ground parking absolutely wonderful especially during rainy days. Hotel locations near to any restaurant you want."
"Please be more efficient at the reception when there are people waiting to check in late in the evening. It is difficult to wait for almost 30 minutes when it is late in the evening (as people tend to be too tired then) just for one customer (who may be asking too many questions). Please politely request the customer to come back with the questions when the queue is no longer there."