Search Family-Friendly Hotels in Utica

"Need more maintenance and cleanup scratches and stains all over the wall elevator exhaust fan broken in the bathroom hot water, not enough dog hair pet hairs all over the carpet"

"We already paid the $22.10 fee when we made the booking and your staff confirmed that. The front desk staff told me they would resolve it with Expedia and that we would not be charged twice. Despite that, we were charged both by Expedia and by your hotel. We stay at your property several times each year and have consistently chosen it over other options. This experience does not reflect the level of service we expect. Please reverse the duplicate charge as soon as possible. I would also like a manager to call me tomorrow to confirm this has been resolved. I hope this can be corrected quickly."

"I hdhd"

"No one knew how to connect me to internet. I asked for bedding for the sofa bed. I received one sheet and a blanket and pillow. Had to ask for an additional sheet incorrect charges on my bill that the desk corrected. It is nothing like the Westin in Nashville, Tennessee. It was so disappointing."

"I paid $15 for breakfast for 2 days. But to find out at the front desk it was $5 a day for breakfast. Then when I woke up it seemed like everyone and anyone was just eating breakfast for free. There was no band or ticket or any way to truly confirm that someone had paid for breakfast. And if there is a way they weren't double checking or ensuring. They ran out of food very fast. There was more people eating than the food that was provided."

"Nice rooms"

"Love it there"

"The hotel was clean and the staff was friendly. I loved the walk-in shower. However, I would suggest adding something on the bottom of the shower as it was awfully slippery. The breakfast buffet was very good. It would have been better if it were open until after 10am. We missed out on the second day by 10 minutes."

"Arrived after 11pm no one was at the front desk. He never was able to check in."