Couples treatment room(s), Turkish bath/hammam, body treatments
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Reviews of Hotel Mamiani & Relaxing Spa Urbino

4 out of 5
Hotel Mamiani & Relaxing Spa Urbino
Via Bernini 6, Urbino, PU

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 328 reviews" "
Rating 8 - Good. 141 out of 328 reviews" "
Rating 6 - Okay. 29 out of 328 reviews" "
Rating 4 - Poor. 17 out of 328 reviews" "
Rating 2 - Terrible. 7 out of 328 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reservation was made late in the evening, but we were able to check in easily. The breakfast is very good, with many choices. The staff was very helpful for all our needs. Free parking is a big plus.
Stayed 1 night in Nov 2023

8/10 Good

Giuliana

Stayed 2 nights in Nov 2023
Response from Giuseppe on 19 Nov 2023
Grazie mille Giuliana e alla prossima

10/10 Excellent

Carlo

Stayed 3 nights in Oct 2023
Response from Giuseppe on 19 Nov 2023
Mille grazie Carlo

10/10 Excellent

Nnadozie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Giuseppe on 19 Nov 2023
Mille grazie

10/10 Excellent

Gabriel

Stayed 2 nights in Sep 2023
Response from Giuseppe on 19 Nov 2023
Grazie Gabriel ti aspettiamo nuovamente ad Urbino

10/10 Excellent

Henk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very friendly and available personnel. Spacious room. Fine breakfast buffet. Good and stable WiFi internet. Very good parking.
Stayed 2 nights in Aug 2023

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Giuseppe on 3 Aug 2023
Grazie Paola e consigliaci ad amici e parenti

10/10 Excellent

Vania

Stayed 1 night in Jun 2023
Response from Giuseppe on 3 Aug 2023
Grazie Vania della tua ottima recensione e alla prossima ad Urbino

8/10 Good

Jan

Stayed 3 nights in May 2023

4/10 Poor

Bahadir

not a spa hotel 😒
not a spa hotel 😒
Stayed 1 night in May 2023

10/10 Excellent

Isaac

8/10 Good

Stefano

Stayed 1 night in Dec 2022

10/10 Excellent

Olivier

Stayed 2 nights in Aug 2022

2/10 Terrible

Anna

Stayed 1 night in Aug 2022

4/10 Poor

jordan Firas

Stayed 1 night in May 2022
Response from Giuseppe on 9 Jun 2022
Thank you Jordan

10/10 Excellent

ANTHONY

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful location, clean rooms. Need car to reach the city center. SPA not accessed
Stayed 1 night in Aug 2021

8/10 Good

Ernesto

Stayed 2 nights in Jul 2021

2/10 Terrible

Asbjørn

Stayed 2 nights in Jul 2021

6/10 Okay

Massimo

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Oct 2020

8/10 Good

Franca

Stayed 1 night in Oct 2020

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Daniele

Stayed 1 night in Aug 2020

10/10 Excellent

Piotr, Bern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel outside of Urbino with great SPA parking lot convenient access to Urbino Old Town. Big clean room, nice breakfasts and well working AC
Stayed 1 night in Jul 2020
Response from Monica on 9 Aug 2020
Thank you Monica

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much. The location a two minute drive outside the old city center made it easy to sight see, yet remove the navigation and tight streets of the old quarters, so typical in Italy. The city is incredibly beautiful and would recommend both the city and the hotel.
Stayed 2 nights in Jul 2020
Response from Monica on 9 Aug 2020
Thank you very much and a see later Monica

8/10 Good

ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem Good place at a great Price
It was a quick overnight trip to Marche and this hotel is a gem. Comfortable, clean and really delivers on the value factor. The staff is friendly and eager to please the guest. What else could you ask for ?
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Irene, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable Hotel with good parking. The rooms are nice, very comfortable, very quiet. No pretensions but efficient and caters to your needs.
Stayed 1 night in Sep 2018

6/10 Okay

Charles, NJ

Liked: Cleanliness
Disliked: Staff & service, room comfort
If there's something wrong don't expect resolution
The hotel is clean and the view spectacular if you’re facing south west. And if you’re lucky enough to get an air-conditioner that’s functional you should be fine... However, if anything should go wrong do not expect good service or that the problem will be solved/ or corrected... and expect them to be polite but extremely frustrating! Keep in mind by 9 am housekeeping starts cleaning and they start to scream to each other across the hall, slamming doors and hitting the walls so it gets very noisy. We complained upon arrival about our nonfunctional A/C and were promised it would be been repaired. When we returned from dinner, we were assured it had been repaired. In middle of night, temperature in room was over 85 degrees F and when we went downstairs and complained that it didn't work, staff member threatened police involvement. Owner totally unresponsive and aloof. Staff stonewalled. Made us repeat problem four times to different staff members and still did not resolve our grievance satisfactorily. Treated us as though we were criminals for waking the midnight desk staff member who lied about having been asleep. All could have been avoided if they had actually fixed the A/C or been honest about not being able to repair the A/C and switched our room before creating a situation where we had to address the problem from 1AM to 3:30 AM, having to fight for an alternative room. Both owners/managers stood by, listening to our repetitions and didn't even acknowledge us. RUDE!!
Stayed 1 night in Jul 2018

8/10 Good

Gino, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent place to stay for Urbino
We spent two nights here in June 2018 and found it to be a good place to stay for visiting Urbino and the surrounding area, especially if you have a car, as we did. The location is a few kilometres from Urbino but there's a bus you can take which leaves from just outside the hotel every 20 mins during the day, but just once an hour in the evening. The journey takes around 10 mins and costs €1.60, but you can buy a day ticket giving you unlimited travel for €2.70. You can get these tickets direct from the machine on the bus but need the exact change. The hotel itself is business-style with pleasantly large rooms, very comfortable beds and is nice and quiet (at least from our 4th floor room). Our view was of the car park, but I believe rooms from the opposite side of the corridor did look out onto the countryside. Generally, the room had probably seen better days as everything was just a little bit worn (e.g. the bedroom units and bathroom tiles) but not to the extent it's likely to really put most people off. Just bear in mind, that despite this claiming to be 4 star, the fit, finish and general ambience is no match for the likes of a Marriott, Hilton or Hyatt etc. Breakfast was good and plentiful, with traditional Italian pastries, cold meats/cheeses, cereals, toast and scrambled eggs. Coffee from the dispenser was awful, but ask and they will make you a decent one from a proper machine in the kitchen. All-in-all, a decent place to stay and reasonably priced.
Stayed 2 nights in Jun 2018

8/10 Good

Peter, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel a little way out from the town.
We’ve stayed here before after arriving in Ancona and know not to attempt the walk into the old town. There is a bus or try a car park just outside the town walls. It’s worth venturing in - lots of bars and cafes. Hotel is a sanctuary - quiet and with fantastic views north. There is a spa . . . but it costs. If you don’t want breakfast ask for coffee at the bar . . .and croissants! This is a reasonable price. Car parking is plentiful and free.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were offered a free room upgrade on arrival. The restaurant in the same building as the hotel is excellent - great handmade pasta and inexpensive local wines
Stayed 2 nights in Jun 2018

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from our room was unbelievably beautiful. It was overlooking the hills and valleys of Urbino. The Shower not offered in room w two twin beds - only baths. That wS very bizarre, but other than that the hotel was great.
Stayed 1 night in May 2018

10/10 Excellent

Julian C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very adequate facility
Large room and ample bathroom. Priced reasonable, it is a good 3 star hotel. Ask for a room facing the valley not the rear building, you will appreciate the view. If you have transportation stay here, if you dont then stay in a hotel near the Urbino center. This hotel is in the city but there is no adequate transportation to and from. I do recommend it
Stayed 3 nights in May 2018

6/10 Okay

katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. Not Great
I visited for the weekend with my brother. On a positive note, the beds were very comfortable, the view of the valley from our room was lovely, the staff was friendly, and the spa services and facilities were clean, well maintained, and reasonably priced. However, there wasn't much near the hotel and although there was a bus stop near by, the bus didn't come very regularly. Barking dogs in the area kept me awake at night. Strangest of all, the maid put my pajamas in the bidet. Gross.

8/10 Good

jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff especially Marco.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lisa

Liked: Cleanliness
Good view bad AC
The room was clean but there was a smell in the room which we did not like. Not sure what it was. Very spacious room with a view of the mountains. A bit of a trek to Urbino central but not too bad if you are driving. The two major things we didn't like was: 1) Breakfast was not included, but we were able to find a complete break for 2 in urbino for 5 euros total so not that bad. 2) The air condition did not work properly.

8/10 Good

Kay, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value spa hotel
The hotel is in a great location for exploring the beautiful town of Urbino and surrounding area. You will need a car to explore further afield, but there is a regular bus service into the centre of Urbino - €1.25 one way. The staff were very friendly and helpful. The rooms are bright and spacious if a little sparse feeling but very clean. Try and get a room with a view as it is spectacular. The spa is lovely. We also had massages which were very relaxing.

8/10 Good

David, Somerset, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in lovely setting
Not the easiest to find, but close enough to the walled city of Urbino to allow for easy visits by car or by the bus which stops outside the door. Beautiful landscape views from the windows of rooms. Didn't partake of the various spa offerings, so no comment on them. The Restaurant, which is under separate management, is excellent, and very good value, with friendly staff, good regional cooking, and some local wines like Bianchello de Metauro which we hadn't tried before.

8/10 Good

Heather, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with parking close to Urbino centre
Hotel was difficult to find but once there we had a wonderful view over the spectacular Marche countryside from our comfortable 4th floor room. Excellent breakfast and hotel services but restaurant a little disappointing. We were there at 15 August Ferragosto holiday weekend and usual handy bus service to Urbino's historic centre was cut back, but on foot journey took 25 minutes.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and nice rooms, but outside the center. Great views of Umbrian scenery.

6/10 Okay

Teacher 60, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Ask for room 412 to make the most of the outstanding views of the surrounding countryside. Room was spacious and clean but the TV reception was awful and the wifi didn't work on the rooms. Spa was lovely- used it in the morning before we checked out and we had it to ourselves. Food in restaurant was delicious and reasonable. A decent hotel with helpful staff.

10/10 Excellent

Frank, Bloomfield Hills, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Staff was pleasent, helpful, knowledgeable and friendly. Restaurant next door had great staff and food.

8/10 Good

Bob, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location and restaurant
We had a great time visiting all the surrounding areas. Hotel restaurant was better than what we found in the old city and reasonably priced and all of the staff were friendly and helpful. Pienza is not only a lovely city, it is a great base location to see the surrounding area.