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"Nice hotel"

"This is a beautiful hotel with beautiful rooms and an amazing staff. However, it sits on the main road into the historic area so it can be loud. This was increased due to the AC being turned off for winter and the heat being set a bit high which required us to lead the balcony door open. Also, the TV in the room next door sounded like it was in our room... not much sound proofing. Overall, the experience was wonderful and provide an excellent base to explore this wonderful micro-country. "

"The staff were all very sweet. Check-in was quick. "

"Staff was nice, place was nice and clean"

"Davvero gentili"

"Great location. Clean. Staff was accommodating. They have a nice restaurant"

"Clean always my priority. The attached restaurant is good and a reasonable price. Also the cold breakfast buffet at $5 is definitely worth it. I think the building is older as the room was small and the bathroom is tiny but it is functional and again clean. The lady that checked me in was nice and had info for me. Check out was efficient. Free onsite parking which can be a challenge at some locations so that was good. Overall a good value "

"The room was very cold, and despite raising this with staff, I was initially told that the heating was functioning correctly. After complaining again, the heating was eventually turned on, which was appreciated; however, the unit was extremely loud and could not be used throughout the evening. The walls are also very thin, and noise from neighbouring rooms is easily heard. The room did not include any tea or coffee facilities, which I would consider a basic expectation for a four-star hotel. I also requested an iron but was informed that one was not available and that I would need to pay €5 for a shirt to be ironed instead. On a positive note, the breakfast was of good quality and the staff were very friendly. However, I would choose to stay at a different hotel on my next visit."

"Mr Mencareli is a visionary and a great advocate for this lovely town. His hotels and restaurants bring out the very best in Gubbio. "