Upper Plenty Trip

Great location, loved our stay, would have liked a smart tv or tv that we could watch a DVD. Loved the pool and spa although some of our group complained that the pool was too cold. Great views. Can pay for parking which was convenient. Walking distance to crown was great. Would stay again.

I had two nights where my room had cigarette smoke that had come from an Adjoining room to the point I needed to wash clothes that were out in my room. One of those nights I had to find alternative accommodation as the smell was overwhelming and the front desk staff said their was nothing they could do. Every year for the last 10 year I spend around a month in this hotel however this may be the last as the quality has dropped substantially

Absolutely everything was impeccable. From the spotless room with incredible views and the comfiest bed to the wonderful staff. We booked this hotel for our elopement wedding and it was one of the best decisions we made for our wedding. Jai our main point of contact was incredible. Thanks again

Great room, nice staff. Terrible water pressure, but everything else was great. Perfect location to visit the tennis too.

Overall, it was a good stay. Just a couple of things that could improve. Ran out of toner for the printer at the concierge. No replacement toner available. Conditioner dispenser in shower did not work properly.