University of Hartford

The room was filthy. Stains on the bed sheets worn furniture hospital style bedding and towels mold on shower fixtures missing curtain in the room and so many more awful issues. Rooms are tiny- I’ve had hotel bathrooms bigger than the entire room. There was a line for the elevator to get up to guest rooms on the mezzanine where you had to change from lobby elevator that took a long time at ELEVEN AT NIGHT. There is a hidden $50 “service fee” that is NOT included in the final booking amount that was not disclosed in the description so you end up paying more than the rate after booking. There is a $3 charge per bag for the hotel to hold your luggage. It seems like the hotel may offer inventory to third parties to fill at a discount because some guests were SKETCHY. Unless you are desperate do not stay here.

This was the second stay at his hotel for us. We love the Caribbean vibe of course, but mostly we love the location so close to Times Square. It is very convenient. The parking garage is right across the street...For 2 days, we paid $80 for our medium sized SUV with a discount from the hotel. That is a steal in NYC. We used the outdoor pool which was nice but overcrowded. The one thing we do not like at this hotel is the elevators. There are not enough of them, so I can take a while to get one!