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"Amazing breakfast"

"If you value a hotel that prioritizes cleanliness, service, and genuine atmosphere, Hotel Lagoon is a top-tier choice. It is a reliable, high-quality destination that I wouldn’t hesitate to return to."

"Gorgeous grounds, comfortable bed, polite and helpful check in. They arranged a ride to the airport for me for way less than Uber. I wish I could have stayed longer and will definitely choose this place when I return to Medellin. "

"Great service in the front desk "

"I recently had the pleasure of staying at this hidden gem of a hotel, and I cannot say enough wonderful things about my experience. The property is truly unique, boasting a beautiful and spotless environment that feels both luxurious and welcoming. A huge shoutout to Dario, the General Manager! He is an absolute treasure. His hospitality is unmatched and goes beyond words. Dario exemplifies professionalism in every interaction, and his guest service skills are simply outstanding. From the moment I walked in, I felt special and valued. In one memorable moment, as a torrential downpour hit, Dario ran outside with an umbrella, ensuring that we wouldn’t get wet. His dedication to his guests—even while getting soaked himself—speaks volumes about his commitment to exceptional service. If you’re looking for a charming hotel with amazing staff, this is the place to be. I can't wait to return and refer our friends and family to enjoy this wonderful boutique hotel. "

"Staff was very friendly and always willing to help us with ordering food or transportatio. "

"It was a pleasant surprise. The staff is very attentive and efficient. The restaurant on the premises was excellent. "

"The place had potential, but our stay had a few challenges. There were quite a few ants around the unit, which was a bit frustrating. It was also very hot inside—there was no AC, and unfortunately, the fans weren’t enough to keep the space cool. there weren’t quite enough towels provided for our group. Also, we weren’t able to watch local channels on the TV, which was a bit of a letdown. With a few improvements, it could have been a much more comfortable stay. Hopefully, future guests will have a better experience!"

"Nice place to stay "