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Reviews of DoubleTree by Hilton Pittsburgh - Green Tree

4 out of 5
DoubleTree by Hilton Pittsburgh - Green Tree
500 Mansfield Avenue, Pittsburgh, PA

Reviews

7.4

Good

Rating 10 - Excellent. 372 out of 1001 reviews" "
Rating 8 - Good. 238 out of 1001 reviews" "
Rating 6 - Okay. 162 out of 1001 reviews" "
Rating 4 - Poor. 127 out of 1001 reviews" "
Rating 2 - Terrible. 102 out of 1001 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 3 nights in Apr 2024

6/10 Okay

Sam

Liked: Cleanliness, staff & service
The place needed a better upkeep, showing signs of wear and tear. The gentleman in the front desk was very professional and deserves to work at a more refined establishment.
Stayed 2 nights in Apr 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was smaller than expected. Parking was tight since there was an event going on.
Stayed 1 night in Apr 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Jessica Cope

Travelled with family, Business traveller
Disliked: Cleanliness
Lots of dust present in rooms on lamp shades especially and bathroom was very small
Stayed 1 night in Apr 2024

10/10 Excellent

Roderiquez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Scott

Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Natosha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is very clean and well kept.
Stayed 1 night in Mar 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed this hotel very much. We purposely found a hotel with a hot tub but we didn't use it because it was always loaded with kids. It would be nice if another hot tub could be installed for adults only.
Stayed 3 nights in Mar 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Reziko

Stayed 2 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the people were so friendly and helpful!
Stayed 2 nights in Mar 2024

8/10 Good

Deborah, Farmington Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel were professional and so friendly, thank u
Stayed 1 night in Mar 2024

10/10 Excellent

burdette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people were excellent. Courteous, kind and helpful. I was at the hotel for a large conference and they handled everything perfectly. The restaurants were decent and waitstaff were wonderful
Stayed 2 nights in Mar 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have nothing to say
Stayed 3 nights in Feb 2024

6/10 Okay

Michele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service
It was fine
Stayed 2 nights in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 1 night in Feb 2024

4/10 Poor

Devon

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The lady that checked us in was nice. The room we picked was still dirty. So we had to stand in line and check in and try to get everyone that was with us on the same floor again. Very time consuming.. the room we was put in was dirty. The hot tub was broke, it was very cold. Staff was rude when we asked about getting it fixed. Not enough towels, room phone wouldnt call housekeeping for more.. the only thing that worked wqs the check out option on the app. Very disappointed for a hilton hotel.
Stayed 2 nights in Feb 2024

4/10 Poor

Kerrie

Travelled with family
Disliked: Amenities, property conditions & facilities
We chose this hotel for a volleyball tournament with my teenagers. The halls were noisy, and smelled of smoke and marijuana. We had three towels given to us for a reservation for 4 people, and our air conditioning in our room did not work properly. The entire stay was uncomfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Antoinette

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular experience
Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly. Staff was very friendly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Valéria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel Anna e Cris da reception is sweet I feeling in home 💓
Stayed 10 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ramon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

John

Stayed 1 night in Jan 2024

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service
We were in a room when the heat stopped working in the middle of the night. We went to breakfast to let the front desk know. When we came back it was still cold in the room and the phone in the room didn’t work. Called the front desk with our cell phone and they said “we’ve been trying to get ahold of you.” Bottom line: we had to move rooms and was given $40 food & beverage credit for our inconvenience. They were nice but the heater in the new room was very noisy at times. Oh well. Live and learn.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff. TVs not so great
Great room. Great staff. The only issue I had was with the television. I was there for 5 days and would have liked to been able to log in to my streaming channels but the TV was outdated. I travel to Pittsburgh 3-5 times per year and this is a deciding factor on which hotel I stay in.
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
The people that work there are very nice and helpful. Breakfast in the main restaurant closes at 10:00. Bistro is limited in choices.
Stayed 1 night in Dec 2023

10/10 Excellent

Marcus

Stayed 2 nights in Dec 2023

6/10 Okay

Reylah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a good time bed need changing and blanket was discolored and stained. I just tossed it aside and enjoy what I could.
Stayed 3 nights in Dec 2023

10/10 Excellent

Toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Dec 2023

2/10 Terrible

Cindy

Stayed 3 nights in Dec 2023

10/10 Excellent

Sandra

Stayed 3 nights in Dec 2023

4/10 Poor

Annalisa

It’s was very noisy.
Stayed 2 nights in Dec 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ganice

Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Caryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and welcoming upon arrival was even able to extend our checkout time since we arrived so late. Conveniently located to downtown and the stadium and many other attractions.
Stayed 1 night in Dec 2023

10/10 Excellent

Veronica

Stayed 2 nights in Dec 2023

6/10 Okay

Jerome

Stayed 2 nights in Dec 2023

8/10 Good

Breanna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Staff & service was excellent, everyone was very nice & helpful, the lobby was beautiful but as the rooms go they are very out dated, they smell strange & could be a bit cleaner

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023