Search Pet-Friendly Hotels in Union City

"I paid for the business suite since I was there on business. We checked in, got the room key, walked in to a regular king room NOT the business suite. I went back up to the desk and asked about the room and was told that the business suites were not available. Did I mention I had already paid for the business suite? The gentleman was very apologetic and said he would reach out to the manager and was told to deal with hotels.com. I reached out them and they tried to contact the hotel manager and he refused to give me back the difference between the 2 rooms. So I ended up paying for a business suite and only got a king room. It was like a $40 difference. The phone in the room did not even work when the front desk tried to call us."

"Clean and quiet. Perfect. "

"The staff were friendly however there were times no one was available to get additional supplies."

"Overall for the price it was ok room was clean bed comfortable but no extras we had to go get toilet paper phone didn’t work refrigerator and freezer was absolutely terrible put ice packs in freezer when we went to get them out they were frozen to bottom and sides could not get them out went to the front desk she gave me a screwdriver to try but that didn’t work so we had to leave them breakfast at eight am was about gone jug of milk sitting on the counter I’ll pay extra next time for a better stay "

" Pulled into the parking lot where it became apparent we going into a construction zone. Was greeted by the cheerful agent at check in. "We have you in one of our newly renovated rooms." Thoughts of fesh paint, clean carpet and working bathroom fixtures immediately entered the mind. Imagine the disappointment when we walked through the door. No fresh paint smell. No fresh carpet. No renovated bathroom anything. The ceiling and walls contain what could be years of repairs and pooly applied patchwork. No amount of cleaning can restore the bathtub to a bearly acceptable condition - it needed replaced. The comode seat was held with a single fastener. The vanity mirror is updated and impressive but it's the only thing in the area that housekeeping has touched in a very long time. The property is in a high traffic area with lots of nighttime car/truck noise. The only pluses were the new, really comfortable, beds and no bugs. Didn't stop for breakfast but the waffles smelled good. The investors in this property need to review the contracts and the results to see if their expectations are being met. "

"Room was sufficient for a 1 night stay. Had a strong smell of disinfectant. "

"Refused service because of my SERVICE DOG’S SIZE. Sleep Inn & Suites Dyersburg I-155 told me my dog was “too big,” which is a direct violation of the ADA. Service animals are NOT subject to weight limits. Completely unacceptable and needs immediate correction"