Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified

Photo gallery for Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified

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On the beach, white sand, free beach shuttle, sun-loungers
On the beach, white sand, free beach shuttle, sun-loungers
On the beach, white sand, free beach shuttle, sun-loungers
Indoor pool

Overview of Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified

Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified

5.0 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Jl. Melasti, Banjar Kelod, Ungasan, Bali, 80364

Explore the area

  • Popular LocationMelasti Beach9 min walk
  • Popular LocationGaruda Wisnu Kencana Cultural Park17 min drive
  • Popular LocationPandawa Beach21 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)44 min drive

Choose dates to view prices

About this area

Ungasan

Located in Ungasan, Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified is in the suburbs and on the beach. Bali Bombing Memorial is a notable landmark, and the area's natural beauty can be seen at Melasti Beach and Jimbaran Beach. Travelling with kids? Consider Jenggala Factory and New Kuta Green Park. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Melasti Beach - 9 min walk
  • Garuda Wisnu Kencana Cultural Park - 17 min drive
  • Pandawa Beach - 21 min drive
  • Bingin Beach - 30 min drive
  • Balangan Beach - 32 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 44 min drive

About this property

Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified

5-star luxury hotel by the ocean
At Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified, you can look forward to a round-trip airport shuttle, a terrace and a coffee shop/cafe. This hotel is a great place to bask in the sun with a white sand beach, sunloungers and a free beach shuttle. The on-site international cuisine fine-dining restaurant, Ju.Ma.Na Restaurant, features ocean views and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), free bike hire and wedding services
  • Concierge services, barbecues and a lift
  • Guest reviews speak highly of the breakfast
Room features
All 73 individually furnished rooms feature comforts, such as 24-hour room service and private pools, as well as perks, such as pillow menu and Laptop workspace.
More amenities include:
  • Childcare services and free infant beds
  • Down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with spring water baths and rainfall showers
  • 42-inch LCD TVs with cable channels and DVD players
  • Lanais, wardrobes/cupboards and separate sitting areas

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese, Korean, Malay, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 526000-700000 for adults and IDR 263000-526000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Ju.Ma.Na Restaurant

Things to do

  • Fitness centre
  • Free bike hire
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor play area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Spring water bath
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Dining room
  • Dining table
  • Free bottled water
  • Microwave (on request)
  • Minibar

Outdoor space

  • Lanai
  • Garden

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • In-room massage
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Private pool
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

89% of travellers were happy with check-in
Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The property will be renovating from 30 May 2022 to 31 August 2023 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Fitness facilities
  • Front desk
  • Lobby
  • Selected guestrooms
  • Swimming pool

Guests will have access to the following alternative facilities during the renovation:

  • Indoor pool

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1929000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between IDR 526000 and IDR 700000 for adults, and IDR 263000 and IDR 526000 for children (approximately)
  • Airport shuttle fee: IDR 370000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 370000.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: IDR 1929000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Banyan Tree Hotel Ungasan
Banyan Tree Ungasan
Ungasan Banyan Tree
Banyan Tree Ungasan, Bali Hotel Ungasan
Banyan Tree Ungasan Resort

Frequently asked questions

Does Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified have a pool?

Yes, this property has an indoor pool. The property will be renovating its swimming pool from May 30 2022 until August 31 2023 (completion date subject to change).

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 21 Oct 2022 start from ₹19,386.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?

Self-parking and valet parking are free at this property.

What time is check-in at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?

Checkout is at noon.

Does Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 370000 per vehicle applies.

Where is Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified located?

This Ungasan hotel is on the beach, 0.5 mi (0.8 km) from Melasti Beach, and within 9 mi (15 km) of Jimbaran Beach and Nusa Dua Beach. Balangan Beach and Waterblow are also within 9 mi (15 km).

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 138 out of 209 reviews
5 - Excellent 66%
Rating 4 - Good. 49 out of 209 reviews
4 - Good 23%
Rating 3 - Okay. 12 out of 209 reviews
3 - Okay 6%
Rating 2 - Poor. 9 out of 209 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 209 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Jhangir
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do we begin!? This was our honeymoon resort and I must say, it didn’t fail to impress and exceed our expectations! From the moment we stepped into the resort, we were welcomed by a very polite and friendly manager named Krishna. He was very inviting and ensured our honeymoon experience was going to be smooth and enjoyable. He didn’t fail on his promise! The same goes for all the other staff members of the Jumana Resort, especially the following people: Janu, Cana, Darsana, Ariani, Desu and many others. All of them made us feel at home and were ALWAYS attentive to our needs. They always had a smile on their faces and I wonder where they get their relentless enthusiasm from because it was simply amazing. The staff were always interested in how our daily activities went and if we needed anything. They were so caring and good with advice. It literally felt like they were our family. Furthermore, Janu was a STAR in our eyes because he went above and beyond to ensure nothing was left amiss with our experiences in the resort and with the issues we had with our booked activities. He really looked after us well and we cannot thank him, Krishna and the team enough! Moving onto the property; one word - WOW! We stayed in the premier ocean view villa and oh my god, the views and the infinity pool were extravagant! The indoors was nothing less in terms of luxury. We would definitely come back because it’s the best place we’ve ever stayed. WE HIGHLY RECOMMEND!
Stayed 8 nights in May 2022

5/5 Excellent

christopher
Stayed 4 nights in Apr 2022

5/5 Excellent

Romeo
Business traveller, Travelled with partner
excellent
Stayed 1 night in Mar 2022

5/5 Excellent

Alfian
Liked: Cleanliness
Stayed 2 nights in Dec 2021

5/5 Excellent

TAUFAN
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at cliff ocean view villa ( free upgrade ) with stunning view. The interior of the villa is exquisite with awesome infinity pool. All of the staff are very kind and helpful. One of the best resorts in Bali.
Stayed 3 nights in Dec 2020

5/5 Excellent

Verified traveller
Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of great hotel, will stay next time, helpful hotel staf and nice environment
Stayed 1 night in Oct 2020

5/5 Excellent

Andrew j
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Abhinandan, San Francisco
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breath taking property! We got a two bedroom pool villa! The villa was huge with a fantastic view of the Indian ocean! They spoil you with a bunch of cute amenities in the villa. The even turn down service is awesome. They have about 3 restaurants for dinner and 1 for lunch. The food was great! The breakfast buffet spread had a lot of variety and also catered to vegetarians. Overall loved the property, spa and the end to end experience. Will visit again for sure if I go to Bali!
Stayed 2 nights in Jan 2020

5/5 Excellent

Jon
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the private pool, the room is very big and clean. The buffet breakfast is delicious , however i would prefer more Indonesian food choices .
Stayed 3 nights in Oct 2019

4/5 Good

Verified traveller
Travelled with partner
Liked: Staff & service
Overall good stay. Staff are incredible but for a ~£500 night hotel, the condition of the property is a big let down. It needs renovated to bring it up to the standard you'd expect.
Stayed 2 nights in Sep 2019