Search Hotels Near Undying Banyan Tree, Prayagraj

"Room service very poor & electrical wire of hot water tank is without plug , no hand towel ,only 1 bath towel ,& lots of things missing in room , very poor service,, "

"Though found it difficult to locate hotel for lack of name display due to renovation work going on for 31st and Magh mela. The manager and staff was cooperative n helpful. Hospitality at its best. Excellent quality tasty food made to order. Beautiful n scenic view. Seen peacocks in the resort. I would definitely like to stay there again."

"Clean rooms and bathrooms, nice reception area, great helping staff courteous. "

"Staff is great, hotel is good."

"Location was good"

"Well constructed. Excellent location. Amenities as described. Very helpful owner who was of immense help during the chaos of Kumbh Mela. Food excellent and adequate. "

"Average"

"Very good "

"Do not book !! They are liars !! I booked a room a month ahead ( there was a big event so all the hotels were all full and all overcharging,when I arrived at the hotel the manager said they had cancelled my booking and they are not able to accommodate me. On top of that they said they are not associated with Expedia because they had a changed of ownership,so my booking was with old owner not the new owner. At first they said there is no free room then they change story and ask me to cancel Expedia booking and book with them directly. I said okay, but I have go make sure Expedia will refund my $ . I called Expedia , on the phone over 2 hours and Expedia said they are not able to get a hold of the "old owner " to approve the refund. ( Policy is no refund ) after a couple hours of insist not paying again unless I get refunded. I finally received a message on Expedia from the hotel "previous owner "stated that they have to cancel my booking due to technical difficulties. With that message in then I go ahead and said I will pay for one night first . After checked in I called Expedia again to make sure a refund will be issued, this time Expedia said they got a hold of the owner and the refund is approved. There was no new owner and old owner, the hotel want to keep my payments and get me to pay again. I overheard the manager on the phone and got instructions from the other end of the phone " okay, cancel and rebook" Room was dirty and had no hot water, "