Palaces in Ukraine

"This hotel was well worth the price and time. The staff was highly professional, and when I needed some adjustments to my arrival time they were more than accommodating. They respond quickly to emails. They picked the perfect room for a quiet stay. For sure will be a repeat customer. Also, the location is ideal for quick access to local historical sites and good restaurants."

"Very nice "

"Excellent everything: location, staff, cleanliness and safety "

"Fantastic location excellent service "

"Wow, what a great hotel! Front desk staffers, including Olha and Valeria (and everybody else) were very helpful with transportation, local information, etc. During my stay in September, I found Lviv to be VERY safe, and Bank Hotel has an accessible cellar in case of any alarms. This hotel has a great location, both walkable to restaurants and shopping, but on a quiet street. Bank is super clean, super quiet, with great breakfast also."

"Loved the hotel and stuff. Had a great stay ! "

"Reception made a small mistake during my check in and was very apologetic. They upgraded my room and gave me a free drink voucher. I appreciate the compensation although I do wish I would have been offered credit for my next stay. The upgraded room didn’t feel all too upgraded to me. It was a city view room which was fine, but I preferred the atrium view. And the drain in the bathroom tube would gurgle. Overall, I enjoyed my stay. The staff was all very friendly and accommodating. I plan to stay here every time I come to Kyiv. "

"Slava Ukraini"

"Really can’t say enough good things about this hotel. Stayed here two separate times and both times had excellent service. From the location to staff to cleanliness it really is quite a gem."