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nice big room...almost clean...there was an empty liqour bottle left over from previous guest...HK forgot to clean up; Otherwise v nice. Desk Clerk was welcoming and courteous; FOODIES had great food and the wait staff was so pleasant and ready to oblige; we have special requirements that they gladly took care of!!
Harish
Stayed 1 night in Jan 2022
Response from Yuvraj Singh Dulawat on 28 Apr 2024
Dear Guest,Greetings from Turban Valley View Resort and Spa , Udaipur !!! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.With warm Regards Reservation Manager
Dear guest,Thank you for choosing to stay with us at Turban Valley View Resort and Spa, Udaipur and for taking the time to share your feedback!We're absolutely delighted to hear that you and your Friends had a wonderful stay cation with us. Providing exceptional hospitality and making our guests feel special is at the heart of what we do, and we're thrilled that you experienced just that during your visit.We greatly appreciate your kind words recognizing our dedicated staff members; They will be thrilled to hear that their efforts contributed to making your stay memorable. Once again, thank you for your patronage and for sharing your experience. We look forward to welcoming you back for another fantastic stay at Turban Valley View Resort and Spa , Udaipur in the near future. Warm Regards Reservation Manager
Room service is pathetic after 11 pm there is no staff at that time and the service was also very slow in the morning
RAHUL
Stayed 1 night in Dec 2017
Response from Front Office Manager on 24 Mar 2018
Dear Sir,
Thanks for your feedback, we have made note of your complain, and will ensure the same is not repeated and please give us one more chance to welcome you again.