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Shiv Niwas Palace by HRH Group of Hotels

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Shiv Niwas Palace by HRH Group of Hotels

Shiv Niwas Palace by HRH Group of Hotels

5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationCity Palace1 min walk
  • Popular LocationJagdish Temple6 min walk
  • Popular LocationBagore-ki-Haveli Museum9 min walk
  • AirportUdaipur (UDR-Dabok)22 min drive

Choose dates to view prices

About this area

Udaipur

Shiv Niwas Palace by HRH Group of Hotels is located on a lake and in an area with good shopping. City Palace and Jag Mandir are notable landmarks, and the area's natural beauty can be seen at Lake Fateh Sagar. Guests appreciate the hotel's central and quiet location.
Popular Location

What's nearby

  • City Palace - 1 min walk
  • Crystal Gallery - 1 min walk
  • Jagdish Temple - 6 min walk
  • Gangaur Ghat - 9 min walk
  • Bagore-ki-Haveli Museum - 9 min walk

Getting around

  • Udaipur (UDR-Dabok) - 22 min drive

Restaurants

  • Where to eat
  • Paantya – Poolside fine-dining restaurant. Serves breakfast, lunch and dinner daily. Reservations required. Kids' menu available.
  • Palki Khana – Café with a bar. Serves brunch, lunch and dinner daily. Reservations required.
  • The Pool Deck – Poolside restaurant. Serves dinner and light fare daily.
  • Panera – Open daily.

About this property

Shiv Niwas Palace by HRH Group of Hotels

Family-friendly Udaipur hotel in Udaipur City Centre, walk to City Palace
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 36 individually furnished rooms provide free WiFi, free wired Internet and Select Comfort beds. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Shiv Niwas Palace by HRH Group of Hotels offers 36 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Udaipur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Panghat Spa. Services include massages. A variety of treatment therapies are provided, including Ayurvedic.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: INR 1000 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Shopping

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Conference space (18299 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • Ayurvedic treatments
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for INR 3000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 5000
  • Christmas Eve (24 December) Gala Dinner per child: INR 2500 (from 8 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 5000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2500 (from 8 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 1000 per person (approximately)
  • Airport shuttle fee: INR 1500 per vehicle
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: INR 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Niwas Palace
Shiv Niwas
Shiv Niwas Palace
Shiv Niwas Palace Udaipur
Shiv Niwas Udaipur
Shiv Palace
Hotel Shiv Niwas Palace
Shiv Niwas Palace Hotel Udaipur
Shiv Niwas Palace Hotel
Shiv Niwas Palace by HRH Group of Hotels Hotel
Shiv Niwas Palace by HRH Group of Hotels Udaipur
Shiv Niwas Palace by HRH Group of Hotels Hotel Udaipur

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 62 out of 133 reviews
5 - Excellent 47%
Rating 4 - Good. 41 out of 133 reviews
4 - Good 31%
Rating 3 - Okay. 16 out of 133 reviews
3 - Okay 12%
Rating 2 - Poor. 8 out of 133 reviews
2 - Poor 6%
Rating 1 - Terrible. 6 out of 133 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manjeev Malhotra
The room given was miserable But we complained our room was upgraded which was a decent room
Stayed 2 nights in Mar 2020

3/5 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, elegant decor and perfect location. Bathrooms little on a tired side. Customer service below expectations - staff’s slow response rate (waited 45 min to get iron) combined with confusion and miscommunication lead to bit of frustration and unexpected charges. Breakfast buffet and Pool bar though adequate completely overpriced. (500 IR coffee..eek!)
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect royal experience
Our family thoroughly enjoyed the stay at Shiv Niwas palace. The overall ambience and view is one to be experienced. We were treated royally all throughout our stay with prompt and cordial service. The breakfast catered to all tastes and was delectable. The hotel itself is located in the middle of the city palace, which is a pro if you have to shop, take a sunset tour or tour around the city palace. They will also arrange for pickup and drop off at these spots. However, if you plan to visit old city, it can be a little hard to arrange transport.
Stayed 1 night in Nov 2019

3/5 Okay

Liked: Staff & service
A hotel within a palace. I didn’t think the property was well maintained. For the price it was not worth much
Stayed 3 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019