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"I visited Club Quarters Hotel Rittenhouse Square, Philadelphia. Pennsylvania March 28- April 2 2026. I had a horrible experience at Club Quarter. The rooms were extremely small. The hotel indicated they served breakfast on Expedia and when I inquired about the time of breakfast, they laughed it off saying “everyone asks about breakfast.’ My colleague was disabled and had a wheelchair and his room did not meet ADA accommodations standards. I opted in getting a bigger room for an additional fee. The room had cigarette burns on the carpet, hair in the shower and makeup stains on the walls. It appeared there was no housekeeping in that area of the hotel. I was highly disappointed and dissatisfied with my hotel and the experience. Further, the lobby door would not open upon entering everyday. The hotel is located in a bad area and the homeless is everywhere. "

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"Room was very clean, staff was very accommodating! Didn’t really like the parking situation- there was an event happening upon my arrival which left me parking all the way down the street which was kind of annoying. But overall my stay was great! "

"The check in time took an hour due To call outs and front desk was very clear how she felt. Wasn’t able to utilize the pool because they had to clean and drain and never notified of this. The main reason for booking was for the pool. We couldn’t use it the night before because too kids were there with no supervision and acting a mock. Kids running and yelling thru the hallways past midnight. Woke up to a fight happening at 2-3 am in the middle of the hallway. This will not be a place I will go back to. The night supervisor was very good and the GM did give 25% odd the first night but still not worth the amount I paid for 2 nights. "

"When I entered the room, I noted the following damages and provided feedback to staff. - Damaged leather on the bed headboards and chairs - Damage to the door - Issues with the bathroom caulking They mentioned they noted into account, when checking out I mentioned again and nothing was on account. Ensure you check the room for damages. "

"Everything was beautiful; there was two hiccups 2/3 elevators lost service and the microwave as requested wasn’t in room. Eventually the elevators came back up and the microwave was delivered to the room. Karen sweet lady met us while we were checking in, she was so personal engaged in conversation. Although the conversation was brief it was nice to see someone enjoying their job."

"clean and comfortable"

"Very welcoming and kind staff. Fantastic breakfast. Felt very safe and comfortable."

"Good for a one night stay. Breakfast was terrible. Dried up eggs, sausage sitting in grease and no cold cereal options. It was obvious it had not been tended to."