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Reviews of La Quinta Inn & Suites by Wyndham Twin Falls

2.5 out of 5
La Quinta Inn & Suites by Wyndham Twin Falls
539 Pole Line Road, Twin Falls, ID

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1033 reviews" "
Rating 8 - Good. 214 out of 1033 reviews" "
Rating 6 - Okay. 48 out of 1033 reviews" "
Rating 4 - Poor. 33 out of 1033 reviews" "
Rating 2 - Terrible. 15 out of 1033 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Sam H. AGM on 27 May 2024
Thank you for the review, Lisa. I am happy to hear that you enjoyed your stay with us, and found us to be an excellent hotel. I will share that with our team. Thank you again for taking the time for a review, and we look forward to your next stay with us.

10/10 Excellent

Asmin

Travelled with partner
Liked: Cleanliness, amenities
Very friendly front desk and had a problem with the TV and just one call and crew was in our room to fix it. Awesome 👏
Stayed 1 night in May 2024
Response from Sam H. AGM on 26 May 2024
Thank you, Asmin, for your review. I am pleased to hear that our team was on top of any issues you encountered, like the TV in your room. I will share this with them. Thank you again for taking the time for a review and we hope to see you again soon!

10/10 Excellent

Andrew T

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality hotel - best hotel experience thus far when traveling to Twin Falls.
Stayed 1 night in May 2024
Response from Sam H. AGM on 26 May 2024
Thank you for the kind review, Andrew. I am pleased to hear that we were the best hotel experience you have had in Twin Falls. I will let my team know. Thank you again for the review and we look forward to your next trip with us!

6/10 Okay

jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sam H. AGM on 26 May 2024
Jamal, thank you for taking the time for a review. I am saddened to hear that your stay with us was not to the standard that we hold ourselves to. I will address this with our team. Thank you again for the review and we hope to see you again soon.

10/10 Excellent

KEITH, Rancho Palos Verdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sam H. AGM on 22 May 2024
Thank you, Keith, for the review of your stay with us. I am pleased to hear that you had an exceptional stay at our hotel and we look forward to seeing you again soon. Thank you again for taking the time for a review!

10/10 Excellent

Todd

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, awesome suite and close to the most amazing restaurant experience we’ve ever had. Elevation 486 is amazing!
Stayed 1 night in May 2024
Response from Sam H. AGM on 21 May 2024
Todd, thank you for the kind review. I am pleased that our hotel was wonderful for you and that you enjoyed Elevation 486 nearby. Thank you again for taking the time for a review and we look forward to seeing you soon!

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and comfortable. The pre-checkin feature at this hotel allowed me to get checked in quickly when I arrived which is a godsend after driving 9 hours to your destination. Would stay here again.
Stayed 1 night in May 2024
Response from Sam H. AGM on 20 May 2024
Thank you for the review, Marvin. I am pleased to hear that you found our precheck-in feature to be of great use, and that your room treated you well after your travels. I will let our staff know. Thank you again for the review and we hope to see you again soon!

10/10 Excellent

Bruce

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and rooms are large and comfortable. Very close to Costco and Twin Falls Visitor Center overlooking Snake River Canyon.
Stayed 1 night in May 2024
Response from Sam H. AGM on 21 May 2024
Bruce, thank you for taking the time to review our hotel. I am pleased to hear that you enjoyed the size of our rooms and the location of the hotel. Thank you again for the review and we hope to see you again soon.

8/10 Good

Christi

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room was dirty but everything else was great
Stayed 1 night in May 2024
Response from Sam H. AGM on 20 May 2024
Christi thank you for taking the time for a review. I am saddened to hear that your room was not cleaned to our standards. I will address this with our staff to prevent this happening again in the future. Thank you again for the review and we hope to see you again soon.

8/10 Good

Samantha, Washougal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative thing I have to say: There was no Conditioner, lotion or soap in our room. Only Shampoo. Other than that the facility was nice.
Stayed 1 night in May 2024
Response from Sam H. AGM on 19 May 2024
Samantha, thank you for taking the time to leave us a review. I am pleased that you had an overall great stay. However, I am saddened to hear of the issues with the room amenities. I will address this with our team. Thank you again for the review and we hope to see you again soon.

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in May 2024
Response from Sam H. AGM on 19 May 2024
Thank you for the review, Jeffery. I am pleased to hear that you had an exceptional stay with us and enjoyed the hotel. Thank you again for taking the time to leave us a review and we hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet
Stayed 1 night in May 2024
Response from Sam H. AGM on 17 May 2024
James, thank you for the review. I am pleased that our hotel was clean and quiet during your stay with us. I will let our team know. Thank you again for taking the time for a review and we look forward to your next stay!

10/10 Excellent

JENNIFER, Boise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location; it was close to everything we needed and it was very clean.
Stayed 1 night in May 2024
Response from Sam H. AGM on 17 May 2024
Thank you, Jennifer, for the review. I am pleased to hear that you found our hotel to be clean, and that our location worked out well for your trip to Twin Falls. Thank you again for taking the time for a review and we hope to see you again soon!

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's convenient and easy access was great . The truck traffic was very noisy at all hours.
Stayed 2 nights in May 2024
Response from Sam H. AGM on 17 May 2024
David, thank you for taking the time to leave us a review. I am pleased to hear that overall you had a good stay with us, though I am saddened to hear that there were issues with the noise level in your room. I will address this with our team. Thank you again for the review and we look forward to your next stay with us!

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in May 2024
Response from Sam H. AGM on 13 May 2024
Thank you for the review, Jacqueline. I am pleased to hear that you enjoyed your stay with us and we look forward to seeing you again soon!

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great pool, nice rooms, central located. Good breakfast.
Stayed 1 night in May 2024
Response from Sam H. AGM on 13 May 2024
Sarah, thank you for taking the time to leave us a review of your stay. I am pleased to hear that our hotel treated you to an exceptional experience and was located well for your travel. I will let our team know. Thank you again for taking the time for a review and we hope to see you again soon!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff.
Stayed 1 night in May 2024
Response from Sam H. AGM on 12 May 2024
Chris, thank you for taking the time to leave a review. I am happy to hear that you enjoyed your stay and found our staff to be really friendly. Thank you again for your review and we hope to see you again soon!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely environment and breakfast was wonderful.
Stayed 1 night in May 2024
Response from Sam H. AGM on 11 May 2024
Thank you, Sarah, for taking the time for a review. I am pleased to hear that you enjoyed our breakfast and the hotel as a whole. Thank you again for your review and we hope to see you again soon!

10/10 Excellent

Kathryn, Livr Oak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and roomy! This is one of the nicest hotels we’ve ever stayed in. Of all our travels on this trip it was the most beautiful and enjoyable hotel that we had been in.
Stayed 3 nights in Apr 2024
Response from Sam H. AGM on 4 May 2024
Kathryn, thank you for your kind review. I am pleased to hear that we are among the nicest hotels you have stayed at along your travels. Thank you again for the kind words and we look forward to seeing you again soon!

8/10 Good

Don, Meridian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Sam H. AGM on 4 May 2024
Don, thank you for taking the time to leave us a review. I am glad to hear that you enjoyed your stay with us. We hope you'll have a chance to come back again to enjoy our 24 hour amenities. Thank you again!

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and acomodating. Pleased with the variety of choices at breakfast,
Stayed 3 nights in Apr 2024
Response from Sam H. AGM on 4 May 2024
Thank you for the kind words, Joanne. I am pleased to hear that our staff treated you right during your stay with us, and that our breakfast was good for you too. Thank you again for the review and we look forward to your next stay with us!

4/10 Poor

Lari

Disliked: Staff & service, amenities
My room smelled like a dog. A half open amenities shampoo bottle though no cream rinse or lotion that you would find with it.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 4 May 2024
Lari, thank you for taking the time to let us know about your stay. I am saddened to hear of the issues with your room. I will address this with our team to prevent any further occurrences. Thank you again for letting us know and we hope you'll stay with us again.

10/10 Excellent

Tamsel, Rainier

Stayed 1 night in Apr 2024
Response from Sam H. AGM on 21 May 2024
Tamsel, thank you for taking the time for a review. I am pleased to see that you enjoyed the stay and found us to be exceptional. Thank you again for your review and we look forward to your next trip with us!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, would two!
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 4 May 2024
Patricia, thank you for the review of your stay. I am happy to hear that you found us to be wonderful for your trip. Thank you again for your review and we look forward to your next stay with us!

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 4 May 2024
Thank you for your review, Tanya. I am pleased to hear that you enjoyed your stay with us. Thank you for the review again, and we look forward to your next stay with us.

4/10 Poor

Thad

Stayed 1 night in Apr 2024
Response from Sam H. AGM on 20 May 2024
Thad, thank you for taking the time to leave us a review. I am saddened to hear that your experience with us was not to the standard that we hold ourselves to. We hope to have you stay with us again that way we can show how great our hotel really can be.

6/10 Okay

Kristene

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The first room we had smelled like dog urine. We were upgraded to a better room, which was nice. If I had know animals were allowed in every room I wouldn’t have booked a room there.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 4 May 2024
Thank you, Kristene, for the review. I am saddened to hear of the issues with the room and the miscommunication regarding our pet policy. I will address this with our team. Thank you again for the review and we hope you'll stay with us again soon.

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is well taken care of. Close to the main street for shopping and eating establishments.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 4 May 2024
Melanie, thank you for your review of your stay. I am pleased to hear that you found us to be well taken care of and that our location turned out well for you. Thank you again for the review and we hope to see you again soon!

10/10 Excellent

Maria Estela, Albuquerque

Stayed 1 night in Apr 2024
Response from Sam H. AGM on 19 May 2024
Thank you, Maria, for taking the time to let us know about your stay. I am pleased that your experience was with us was an exceptional one. Thank you again for the review and we hope to see you again soon!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 4 May 2024
Thank you for the review, Daniel. I am pleased to hear that you had a good stay with us. We look forward to seeing you again soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a quick night stay
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 28 Apr 2024
Thank you, Karen, for the review of your stay with us. I am that you found us to be a perfect stop for your travels. Thank you again for your review and we hope to see you again soon!

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large property
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 25 Apr 2024
Michael, thank you for the review. I am happy that our property was nice for your trip to Twin Falls. I will let our team know. Thank you again for your review and we shall see you again soon!

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a convenient location. The room was fine. The pillows were small. The bathroom needed some maintenance - shower needed to be caulked, toilet seat was wobbly, hard water build up in the shower. The shower was nice and roomy. The breakfast was nice. They had a good selection of tea which was a nice surprise.
Stayed 2 nights in Apr 2024
Response from Sam H. AGM on 25 Apr 2024
Diane, thank you for taking the time to leave us a review of your stay with us. We are happy to hear that overall you enjoyed the stay, especially the breakfast, though we are saddened to hear of the state of the bathroom in your room. I will address this with our staff to prevent any further occurrences. Thank you again for your review and we hope to see you again soon.

10/10 Excellent

James

Travelled with family
Liked: Amenities
Everything was nice; staff, accommodations, and facilities
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 21 Apr 2024
Thank you, James, for taking the time to review us. I am pleased to hear that you found everything to be nice during your stay with us. I will share that with our team. Thank you again for your review and we look forward to seeing you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to major road.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 19 Apr 2024
Thank you for your review, John. I am pleased to hear that the location of our hotel worked out well for you during your stay. Thank you again for your review and we hope to see you again soon!

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 19 Apr 2024
Shelia, thank you for the review of your stay with us. I am pleased to hear that my staff and hotel treated you well during your stay in Twin Falls. Thank you again for taking the time to leave a review and we look forward to your next stay with us!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 20 Apr 2024
Mark, thank you for taking the time to leave us a review of your stay with us. We are pleased to hear that you had an exceptional time with us and we look forward to seeing you again soon!

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Good property, but you should revisit the policy of closing down breakfast at 9:00am rather than 10:00am.
Stayed 2 nights in Apr 2024
Response from Sam H. AGM on 18 Apr 2024
Jon, thank you for taking the time to leave us a review of your stay. I am pleased to hear that you found our property to be good during your stay. I will let you know that our breakfast hours do change depending on the day of the week, 6am-9am on the weekdays, 7am-10am on the weekends. We are sorry for any confusion this may have caused. Thank you again for taking the time to leave us a review and we hope to see you again soon!

10/10 Excellent

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that the pool and hot tub was 24 hr. Was not enough parking for customers.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 4 May 2024
Tabitha, thank you for the review of your stay. I am pleased to hear that you enjoyed our 24 amenities, though I am saddened to hear of the issues with the parking during your stay. I will address this with our team. Thank you again for your review, and we hope to see you again soon.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 18 Apr 2024
Thank you for the review, Richard. I am happy to hear that you enjoyed our beds during your trip. Thank you for taking the time to leave us a review, and we hope to see you soon!

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and very clean, free breakfast was great. Really better than we expected
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 18 Apr 2024
Thank you, Deborah, for taking the time to review us. I am pleased to hear that our hotel treated you well during your stay with us. Thank you again for your review and we look forward to seeing you again soon!

10/10 Excellent

Susan, Auburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large with high ceilings which made it seem more spacious (top floor). Beds were clean and comfortable although there was a small stain on the bedspread. The road next to the hotel was a bit noisy in the evening and early morning but pretty quiet during the night but the rooms on the back side of the property would probably be very quiet (we were right in the front corner). The bathroom is a good size with walk-in shower but only shampoo and a bar of soap were provided so if you need more that that bring your own. The breakfast was one of the best we had on our long road trip. Very good selection of hot and cold foods and teas, coffees and juices.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 14 Apr 2024
Susan, thank you for taking the time to leave us a review. I am pleased that overall you had a great stay with us, though I am saddened to hear of the issues with the bedspread and the noise level in your room. I will address these with our team. Thank you again for your review and we look forward to your next stay with us!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 14 Apr 2024
Thank you, Peter, for your review. I am pleased that you had a good stay with us. We hope you'll come back again soon to enjoy our 24 pool and complimentary breakfast. Thank you again!

10/10 Excellent

Richard L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with locations of dinners, tv problems and which way to get back on the freeway.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 10 Apr 2024
Thank you, Richard, for taking the time to review us. I am pleased to hear that our staff went above and beyond in taking care of any issues and questions you had. I will share that with them. Thank you again for the review and we shall see you again soon!

10/10 Excellent

Shirley

Stayed 1 night in Apr 2024
Response from Sam H. AGM on 4 May 2024
Shirley, thank you for taking the time to leave us a review. I am happy to hear that your stay with us was a great one. Thank you again for the review and we hope to see you again soon!

8/10 Good

Ruth, Kuna

Stayed 1 night in Apr 2024
Response from Sam H. AGM on 28 Apr 2024
Thank you for your review, Ruth. I am pleased to hear that you found our hotel to be good during your stay. We hope to see you again soon, and thank you for the review!

2/10 Terrible

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 12 Apr 2024
Tracey, thank you for taking the time to leave us a review. I see you said you love this place, but also gave us a 1 out of 5. If there is anything we can do better please reach out to us that way we can provide the best experience possible. Thank you again for your review and we hope to see you again soon.

10/10 Excellent

kawanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Apr 2024
Response from Sam H. AGM on 8 Apr 2024
Kawanda, thank you for the review of your stay with us. I am pleased to hear that you found our hotel to be clean and our staff to be friendly. I will share those encouraging remarks with my team. Thank you again for taking the time for a review and we look forward to your next stay with us!

8/10 Good

Gregory, Council

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite. Just what we expected. La Quinta is always a good choice, never been disappointed.
Stayed 1 night in Apr 2024
Response from Sam H. AGM on 7 Apr 2024
Thank you, Gregory, for your review. I am happy to hear that you find La Quinta to have good and consistent stays. Thank you again for your review and we look forward to your next stay!

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Sam H. AGM on 5 Apr 2024
Thank you, Natasha, for your review. I am pleased to hear that you had a great time staying with us and we look forward to your next stay here soon!