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Perfect stay for our weekend trip! The owner and housekeeper were very nice and helpful. Clean room. About a 15min drive from Joshua Tree city, and convenient spot for National Park entrance.
The rainbow inn is welcoming and charming. It’s just off the main road beyond the hill, which you cannot miss its vibrant colors. It looks over the small town and you can see far through the plains and hills. It’s very beautiful that way, and close to the JTNP too.
My partner and I felt comfortable and happy during our stay. We are very grateful. Thank you Nick and rest of the crew.
I love the friendliness of Nick and his staff and the convenience of having our car parked just steps away from our door.I also love the quirkiness and colorful uniqueness that sets this place apart from the chain hotels. A really good experience!
It was very convenient to lodge when visiting Joshua Tree National Park. There were enough restaurants around. It was quiet and the room was adequately clean. Numerous things needed repair. We arrived and the bathroom sink faucet had a steady stream of water leaking. The point where the shower head screwed into the pipe had a small leak and was spraying the ceiling. The door knob on the main door needed to be tightened because it was very loose. The light over each bed needed to be be covered instead of just hanging by a wire. One of those lights was burned out upon our arrival. During our stay a new shower head was put on which did not spray the ceiling, but It was a hand held one and was just dangling down to the main bathtub faucet and had no way of being held in place where it should be. The linking faucet was changed with another used faucet which did not leak and was adequate, although the drain plug was missing and so was the pull-up stem at the back of the faucet. The very loose door knob was not fixed. . Although the cleaning lady was friendly and did a great job, and a maintenance man attempted repairs, I would not stay here again and would upgrade to a better place when going to Joshua Tree National Park in the future
Michael
Stayed 2 nights in Apr 2024
Response from nick on 16 Apr 2024
We at the motel were disappointed that we failed to make your stay comfortable. We apologize for any inconvenience caused and kindly request the opportunity to serve you again.
Room was small and old. But it was simple and comfortable. Staff was very friendly and helpful.
Lily
Stayed 2 nights in Apr 2024
Response from nick on 18 Apr 2024
Dear LillyThank you for your support and for staying with us. Just to clarify, your room measures 29 feet by 20 feet and it comes with a private bungalow and front parking. Additionally, there is a break room and an independent bathroom with a bathtub included. Lastly, the mind-boggling views from your room are worth a million dollars.Please let us know if you need anything else to make you aware.Best regards,
Loved the room, which is actually a little bungalow, which included a kitchenette. The view was great, because you are on a hill, well above the road, and you can see into the distance. The proprietor is a great guy, who I found to be extremely friendly. The motel, is very convenient to Joshua Tree Natl Park.
Bruce
Stayed 1 night in Jan 2024
Response from nick on 8 Apr 2024
Dear BruceThank You for the ranking review and for discribing the true characters and wonder of our uniqueness and location. Very few have had your vision.
The owner of this property is kind and most genuine. I love the colorful decor. The location is on top of a hill with a great open view of the desert. A worthwhile stay for the money.
Lara
Stayed 1 night in Mar 2024
Response from nick on 2 Apr 2024
Dear LaraThank you a lot for your stay and high-ranking review. Hope to see you soon.I manage here, and the real Owners are the guests who support us.
The room was clean, very spacious, and the beds were comfortable. The fridge, coffee pot, and microwave were very convenient.
Shelley
Stayed 2 nights in Mar 2024
Response from nick on 2 Apr 2024
Dear Shelley.Thank you for your support and good review.Hope to see you again.
6/10 Okay
Jennifer
25 Mar 2024
Flora were sticky. Room could use a deep clean but was decent for price.
Jennifer
Stayed 2 nights in Mar 2024
Response from nick on 2 Apr 2024
Hi Jennifer. do you think people know you here !! Your reviews will disappear in a few months from new reviews from others. If you are Logical, you should have called us right away or come to the office to communicate your issue. We would have loved to help you, fix all issues, and make your stay and well spent. But some innocent like this kind of review drama at the cost of their own comfort.
6/10 Okay
William J
22 Mar 2024
William J
Stayed 2 nights in Mar 2024
Response from nick on 21 Apr 2024
Thank you very much for your support and stay."Thank you very much for your support and staying at 9 Palms inn."
Owner was very nice. For the price, definitely better than the Motel 6 in town. Larger room with a full size fridge/freezer and kitchen area. Would stay again.
Benjamin
Stayed 1 night in Feb 2024
Response from nick on 5 Feb 2024
Dear BenjaminThank you for your support and excellent review. We all appreciated your encouraging words.
Wonderful staff and property. It's so peaceful and has a great vibe.
Gillian
Response from nick on 22 Jan 2024
Dear Gillian The great mind can always say the whole poetry in a few words. You did it. To express the vibe, one must have inner conductivities to know it. Thank you for staying and supporting a local business, which is a small part of the local economy.
Noisy because just beside the highway. You will get what you pay.
Naim
Stayed 1 night in Dec 2023
Response from nick on 31 Dec 2023
Dear Naim, sorry we had No option. The motel had No vacancy to change your room. We offered a refund, but you refused.One More Point: In the USA, all or almost all motels are very close to the main road; that way is the setup. Noise is a matter of personal subjective assessment.
Dear BrettThank you for the ranking review. Also, we appreciate your support.
10/10 Excellent
Angela
27 Dec 2023
Wonderful staff!
This was such a clean place and the whole staff was pleasant. Justin brought us a microwave when our room didn’t have one. I would definitely recommend this motel to anyone coming from out of town! Excellent service!
The property manager was very personable and welcoming to the area. The cottages are very cute, and have a gorgeous view of Downtown 29 Palms. First choice for a whimsy desert stay.
I'm really enjoying my time here. The staff is very friendly and inviting, encouraging an open atmosphere and easy relations. The location is within walking distance of the entire 29 Palms shopping strip, granting easy access to food and other resources. The rooms themselves are very vibrantly decorated and the beds are super comfortable. I decided to extend my stay after the first night!
Ceylon
Stayed 1 night in Nov 2023
Response from nick on 30 Nov 2023
Dear Ceylon, Thank you for your stay, support And High-ranking reviews; we wish we could constantly get guests like you.
Hi SamireI appreciate your support and stay; I am glad you are visiting us soon and looking forward to serving you soon.thank
8/10 Good
Victoria
13 Nov 2023
Victoria
Stayed 1 night in Nov 2023
Response from nick on 5 Dec 2023
Dear Victoria. thank you.
2/10 Terrible
Amber
Travelled with partner
13 Nov 2023
Disliked: Staff & service
yikes. Avoid. I reserved a room here, and was contacted by Expedia to contact the property to pay (Expedia has pay at property listed) or my reservation would be cancelled. I called the property and the gentleman I spoke to would not take my credit card information and Expedia also was unable to help after talking with two different representatives. My fiancé called and explained the situation, thinking the hotel owner understood the issue and he clearly did not. Instead of switching my reservation to his name, he booked an entire new room and charged him. And then proceeded to ALSO charge me for mine. And then would not refund. What a NIGHTMARE to work with this place. Disorganized, no people skills and RUDE as heck. DO NOT STAY HERE.
Amber
Stayed 1 night in Nov 2023
Response from nick on 13 Nov 2023
Dear Amber I am sorry and disappointed with your situation. Most of the guests are happy with our Place. From time to time, All Hotel-Motels get Guests who do not know Expedia's policy. You blame us, but you have NO clue or are aware that you booked your room at Expedia. WE CANNOT CHANGE THEIR LISTED POLICY AT THEIR WEBSITE.We have to follow the policy you accepted and signed. Please go to any motel websites and read the policy.
8/10 Good
Steven
8 Nov 2023
Liked: Cleanliness, staff & service, room comfort
Steven
Stayed 1 night in Nov 2023
Response from nick on 13 Nov 2023
Dear StevenThank you so much for your great support and stay. Hope to see you again.nick
The parking lot was poorly lite, was hardly even a parking lot, didn’t have any defined parking spots and had cars tucked into dark alleys between buildings. I was traveling solo and did not feel safe enough to get out of my car by myself, never mind check into the hotel. I had Expedia try and contact the hotel that even and the hotel wouldn’t respond. I went to another, safer feeling hotel instead of staying at 9 Palms. Expedia also tried the next day to communicate with the hotel and they would not. I would not recommend this hotel based on the terrible service and creepy vibes.
Patricia
Response from nick on 6 Nov 2023
Hundreds of people with very good reviews are here to expose your Never stayed opinion. .
2/10 Terrible
Brian
28 Oct 2023
Brian
Stayed 1 night in Oct 2023
Response from nick on 29 Oct 2023
Hey Brian. You are free to write what you like, however wish you had a sense of logic, you knew the Motel office was closed at 9 Pm. you booked a room at 10.01 PM then YOU CAME TO THE MOTEL ON MIDNIGHT 1 AM. . YOU NEVER STAYED AT THE MOTEL ON 10/27/23 nor YOU WERE charged fees or rent was charged. what is the platform you have to get upset?
10/10 Excellent
Steve
27 Oct 2023
Steve
Stayed 1 night in Oct 2023
Response from nick on 16 Nov 2023
Dear SteeThank you a lot for your support and stay. Hope to serve you again.
I love this hotel it has the best view in town and the rates are the cheapest u will find anywhere. The staff are awesome here and will always make ur stay more welcome. I would give it a ten outta ten!
Robert
Stayed 2 nights in Oct 2023
Response from nick on 23 Oct 2023
Angela. Thank you both for your continued support .
Very quiet and clean private bungalow great service and friendly staff
Robert
Stayed 1 night in Oct 2023
Response from nick on 23 Oct 2023
Dear Robert. Thank you both a lot for supporting an independent 9 Palms Inn. Your support goes a long way into our local economy. We also appreciate your high-ranking reviews. sure It can inspire guests like you to support our local economy.
8/10 Good
Chrissie
17 Oct 2023
Chrissie
Stayed 1 night in Oct 2023
Response from ni ck on 26 Oct 2023
thank you.
2/10 Terrible
Kenneth
14 Oct 2023
Disliked: Staff & service
Kenneth
Stayed 1 night in Oct 2023
Response from nick on 15 Oct 2023
You never stayed, your reservation is treated as no show" now we will charge your credit card as you want us.
10/10 Excellent
Vasilios
Travelled with family
2 Oct 2023
We loved staying at 9 Palms Inn. It’s a colorful and unique inn, the rooms have a great view and lots of character and it’s close to many great eats and sights . So far our favorite place in the desert. Will be going back for sure .
Vasilios
Stayed 1 night in Sep 2023
Response from nick on 2 Oct 2023
Dear Vasilios.Thank you for your stay, support and very encouraging reviews.Hope to see you again soon.
10/10 Excellent
Melissa
29 Sept 2023
Melissa
Stayed 1 night in Sep 2023
Response from nick on 30 Sept 2023
Dear MelissaThank you so much for your stay, Support and High-value ranking. review.Hope to see you soon.
Dear LisaThank you for your high-ranking review, support, and stay. A guest like you is our considerable strength and supports the local economy. Thank you again, and I hope to see you again.
The owner was great first of all. Nice man. Other than that the coffee maker was super dirty. I had to clean it before use. Other things were dirty like the table where the coffee maker was, top of the fridge, some of the walls, and the towels and room itself smelled funny. I cleaned the table as well. The curtain was a bit wonky and let light in. I fixed it a little to not allow the light. The fridge though dirty was large and nice to have. The internet was really slow but functional. Very colorful place though. Also the bed didn’t have a fitted sheet but a regular sheet instead which was odd so easy to move around and create discomfort. We didn’t pay much according to today’s standards, so I guess we got what we paid for. Thank you.
Andrew
Stayed 2 nights in Sep 2023
Response from nick on 18 Sept 2023
Dear Andrew Thank you for your stay and support. Regarding your discomforting issues, if you had communicated with us., we would have done it with spirit and honor to your visit.