Tuyen Quang Province Trip

Nice staff good service

This hotel will be demolished next month, in January 2026. The government used Imminent Domain to take over a section of Lakeside property to create a community area. So, it doesn't really matter what I think about this hotel. It was a good place to stay in a variety of ways, but the deal breaker for me was that they refused to give my travel partner and I two room keys. Therefore, every time we went out separately, one of us had to be escorted back to our 10th floor room. The bedroom door of the suite locked when closed and required a key to open, then would beep madly every time it opened. That's disturbing to the person sleeping in the other room. And I got locked out one time in my towel and had to call the desk for help. The shower was utterly translucent. It was supposed to be slightly fogged, but once wet, there was no privacy at all. The toilet was the usual glass walls, also. Why do we want our throne on display? The breakfast was mediocre, the dinner was just plain bad. I think the pho broth was plain water! The staff was excellent. The location was great!

The hotel created a comfortable routine for me during my trip, and that made a big difference.

Cindy was the best x2!!! I would stay here again !!!

Problems with air conditioning in one room and didn't realize it had no window but gave us fan to remedy situation. Breakfast was simple but very good. Location great across hospital a little loud but dies down around 9. Staff are great thank you DA and ANNA and sorry don’t know other workers name. Stored luggage for us when we went on trips. Highly recommend!