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Reviews of Ole English Inn

2 out of 5
Ole English Inn
3100 University Blvd. E., Tuscaloosa, AL

Reviews

6.0
Rating 10 - Excellent. 23 out of 155 reviews" "
Rating 8 - Good. 34 out of 155 reviews" "
Rating 6 - Okay. 41 out of 155 reviews" "
Rating 4 - Poor. 21 out of 155 reviews" "
Rating 2 - Terrible. 36 out of 155 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

3.6/10

Amenities

5.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

James, Plattsburgh

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was appreciative that they had a room available during graduation weekend. They are 10 minutes away from campus. All rooms are smoking so the ashtray odor is to be expected. The room phone didn't work. The outlets are so loose that the charger plug falls out. The tv shuts off intermittently every 5 to 15 minutes and it's a crapshoot how long it will be to come back on. Otherwise it was good enough to get some sleep.
Stayed 2 nights in May 2024
Response from Mannger on 5 May 2024
Thank you so much for reviews I try to best

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely not the roll tide experience
Dirty, smelly room, covers had stains floor was sticky, shower was almost prison level, mold in the ac unit and microwave. This place needs to be shutdown
Stayed 1 night in Nov 2023

6/10 Okay

Cathy

Travelled with partner
Disliked: Amenities, property conditions & facilities
The motel room was very outdated. For the price I paid, I expected better quality. Will not book here again.
Stayed 1 night in Oct 2023

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel review
Room had a strong cigarette odor, only had 2 pillows that were paper thin. Lamp missing bulb, sheets were stained, overall nastiest motel I have stayed at.
Stayed 1 night in Oct 2023

4/10 Poor

Tyler

Travelled with family
Disliked: Amenities, property conditions & facilities
Room has been mopped or cleaned properly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tonya

Liked: Cleanliness, property conditions & facilities, room comfort
Loved it
Stayed 2 nights in Oct 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a frequent traveller and this by far the worst please I have ever stayed. Paid for 3 nights only stayed one before switching to so some place else. Had to prepay and they are very strict about refunds. I suspect this happens a lot. DO NOT RISK staying here.
Response from Manager on 12 Sept 2023
Iam very sorry that your One night stay was so horrible.You have not specified why it was so horrible.If you got your reservation online,you should have seen that you would not be able to get a refund.We thank you for staying and again ,we are very sorry that your one night stay was so terrible.

2/10 Terrible

Gage

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed had cigarette burns, sperm stains and other flaws in the sheets. Mattress what too soft. Drug dealers out front yelling the whole time. Unsafe part of town. We didn’t even stay here because of that. Don’t stay at old English inn you’ll be disappointed or die
Stayed 1 night in Sep 2023
Response from Manager on 3 Sept 2023
There was no yelling last night,but Ian so sorry that you were disturbed.Thank you for your business.

6/10 Okay

Mike

Liked: Cleanliness, staff & service
It was adequate, room heat was very noisy, and the hair dryer was broken. Other than that it was clean and as I mentioned adequate.
Stayed 1 night in Oct 2022

2/10 Terrible

Jeff

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
For the amount of money charged, it was outrageous. Outdated is an understatement. Sink was broken, glued back together, and leaked when water ran. Windows dirty and drafty. Curtains misfit in space and not working properly. A/C knobs broken. Freezer in fridge frozen over. It will be chalked up to an experience.
Stayed 2 nights in Sep 2022

2/10 Terrible

Dana

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel experience I have ever had, hands down. The staff is inconsiderate and some of the rudest people I have ever met. If you have the chance to stay here, don't. If I had a car to sleep in at the time it would have been preferable.
Stayed 1 night in Aug 2022

2/10 Terrible

Dana

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This was the worst experience I have ever had at a hotel. The staff are very rude and inconsiderate.
Stayed 1 night in Aug 2022

2/10 Terrible

Dana

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is the rudest group of people I have ever had the misfortune of interacting with. One staff member opened my door as if she was going to walk in while I was wearing nothing but my underwear. When I complained they tried to kick me out for having an attitude.
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
I was very disappointed in the room. Only a full size bed. Broken tile, sink was all cracked, lighting was terrible, it took over 10 minutes for the water to heat up and the outside light shone through the thin curtains all night. Very outdated. You couldn't dry yourself w/the undersized and very thin bath towel. The lamp kept going off (shorting out). Not to mention over $170 a night. I would not recommend.
Stayed 1 night in May 2022
Response from manager on 12 May 2022
Hope you have a better experience next time.thank you.

8/10 Good

James

Liked: Cleanliness, room comfort
Clean basic room
No hot water. Sounded like water running all day/night in room beside me but nobody was in room. Ice machine broke, but did have fridge, microwave and cable tv
Stayed 1 night in Jan 2022
Response from manager on 3 Feb 2022
Hope you have a better experience next time.thank you.

8/10 Good

Krista Nicole

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is an older property but it was clean and that was the most important. Wish they had some plastic silverware or a coke machine ( broken)or food machine. Not really much to accompany the needs of customers but otherwise it was ok. Id probably come back but next time bring my own stuff.
Stayed 1 night in Nov 2021
Response from manager on 27 Dec 2021
Thanks for staying with us.

4/10 Poor

Samantha

Stayed 1 night in Nov 2021

4/10 Poor

Jacques

Stayed 2 nights in Nov 2021
Response from manager on 27 Dec 2021
Hope you have a better experience next time.thank you.

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good place
I called this place for 12 hours and no one answered the phone to see if i can check in early. When i got there no one is at the front desk at the office i think its family owned and the family room or home is attached to the front desk and they have a camera in the front and i think this is how they know to come to the front desk. I remember calling/ hello like 3 times and no one came until anotger customer came in behind me and then this young man pops up and then thats when i realized they have a little hallway we cant see around the corner thats connected to a home. The room was dirty. I saw a bug near the food i had saved while i left the room. The water in the shower was all cold no hot water. My card to get into the room stopped working and i had to go back to thw office to get another one. The quilt/blanket had a hole in it and there was a light musty odor in thw room. It was not a good experience.
Stayed 1 night in Nov 2021
Response from manager on 27 Dec 2021
Hope you have a better experience next time.thank you.

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me and my friends absolutely loved the property. great location and amenities. next time we come back we will be staying here!
Stayed 2 nights in Oct 2021
Response from manager on 27 Oct 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

joshua a

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst place I have ever stayed. Pretty sure the window unit has black mold, the bathroom, i never sat on the seat and wouldn't touch the shower floor with my bare feet, however they had some delightful aloe and green tea infused facial soap. I'm positive this room was used to make illegal substances, rented by the hour at some point, and possibly used to lay low while things settle down! While it is close to University of Alabama we have decided better to sleep in our car than to stay here again. I'm generally not too picky when it cones to laying my head down for a few hours but i think i draw the line here. The gas station next door had some good chicken and biscuits! The room was really just run down and not taken care of. There were NO bugs and the sheets were clean! So that is a plus! So unless you are a flim director looking to flim the lowest part of ones life making meth living in this hotel room i would not recommend it.
Stayed 1 night in Oct 2021
Response from manager on 27 Oct 2021
Hope you have a better experience next time.thank you.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from manager on 27 Oct 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Deberoah

Travelled with family
Disliked: Amenities, property conditions & facilities
Staines bed linens, cigarette burns on curtain, chair back broken. Office locked at11pm and room key would not work - no answer to multiple phone calls to office!
Stayed 1 night in Sep 2021
Response from Manager on 2 Oct 2021
Hope you have a better experience next time.thank you.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from manager on 29 Jul 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty room, there were stains all over the sheets and, room was smelling mold
Stayed 1 night in Jul 2021
Response from manager on 10 Jul 2021
Thank you.

4/10 Poor

Josiah

Liked: Cleanliness
Disliked: Staff & service
Try to charge extra if yo don't pay attention
Stayed 1 night in Jun 2021
Response from manager on 10 Jul 2021
Thank you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2021
Response from Manager on 30 Apr 2021
Hmm.. So what Happened? Contact us directly and we can help you.

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2021
Response from manager on 10 Apr 2021
Hope you have a better experience next time.thank you.

6/10 Okay

Rebecca

Disliked: Room comfort
It was a place to sleep. Bed needed replaced in a bad way
Stayed 1 night in Feb 2021
Response from manager on 10 Apr 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Edlena

Stayed 1 night in May 2020
Response from manager on 2 Jul 2020
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When i got there they said my reservation had been canceled because my card did not fo through, but i used the same card there and it went through. When room was ready and you walked in you can not smell nothing but bleach and had car.air freshners up as well, nice flat screen tv but it would not.come on if you use the remote or your hand, no outlets in the room other than what is already plugged up so had to charge my phone in the bathroom, the air condition was old and parts was missing and the curtains was cut over the a.c . never again will i stay there.
Stayed 2 nights in May 2020
Response from manager on 10 Apr 2021
We are sorry to find that you had some issues during your stay. We will address your concerns with our staff and make the necessary changes and improvements. Thank you for the review.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Get what you pay for
The manager and cleaning lady were very nice and accommodating. However, no large towel to dry off or iron to use.
Stayed 2 nights in Feb 2020
Response from manager on 27 Feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from manager on 10 Jan 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Russell

Business traveller
Liked: Staff & service
Good value
It's an old hotel...Clean overall...but grit on floor...old mattress, like Grandma's house..but ok...It's quiet. Anyone with mobility issues should reconsider this ... because you have to step up into the room...three steps
Stayed 1 night in Dec 2019
Response from Manager on 25 Dec 2019
Thank you for your review. We agree that it is an older property but we take pride in keeping it clean and maintaining it well. Please come back and see us soon.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay close to everything
Stayed 1 night in Jun 2019
Response from mehulvashi on 16 Nov 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing I did not like a single thing about this property down to the staff that were rude they are liars and that's just the tip of it no hot water someone went in my room the staff went in my room lied said the reason they coming over after I had said I did not care for any services because they said they were going to take out when they come in because they take out the trash and give me fresh linens well I told him not to and they come in anyway and I didn't take out the trash nor did they give me fresh linens they informed me that sweeping my floor and and making my bed to change my sheets rather was my responsibility it wasn't theirs about 11:30 at night a friend of mine had left here and he left his key here so I told him okay well I'll I'll bring it to you I'll bring it up to the front and I'll wait for you right there so I did I was told to move to get back but I could not stand up there at the front office and wait for someone to for me to hand them the key I had to stand in the road or stand at the side where to start the chance for me to be mowed killed and many other things happening very disappointing very disappointed with this entire place down to even the rooms they're nasty their filthy they do not take care of their property they do not take care of their rooms and charge more than what a 4-star does I booked so y'all at $47 they charged me 60 so disappointing. I will never stay at this property again and I would advise anybody not to
Stayed 2 nights in Oct 2019
Response from Manager on 5 Nov 2019
Hope you get well soon.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities
More like a 300 ft cabin. Very compact and very old but the price was right when no other hotels were available. If you want to spend $50 remember what you pay for
Stayed 1 night in Oct 2019
Response from Manager on 5 Nov 2019
Thank you for your time to review. We will make improvements based on your comments.

8/10 Good

Kirstie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Manager on 7 Oct 2019
Thank you for taking the time to rate our property.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was way below standards. There were mattress lying out on the ground, a car parked in the parking lot on blocks and the room was so outdated and had a bad smell. I had to drive 40 miles to Hoover to spend the night, it was that bad. I have spent thousands of dollars with expedia and never had any problems until this weekend. You guys really need to take a hard look at listing this one. I am out $305 on this one and would love to get some type of credit if possible. I have pictures if needed.
Stayed 2 nights in Sep 2019
Response from Manager on 27 Sept 2019
We are sorry for the inconvenience. Our property pictures are displayed on Expedia, please review them and you can also call the property for specific questions. Are you sure you visited the right place? Let us know if we can help you further.

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the cleanest
Room smelled like smoke. Hotel is pretty old, not in greatest condition. Workers were very friendly.
Stayed 1 night in Aug 2019
Response from mehul on 23 Aug 2019
Thank you for taking the time to review our property in detail. We appreciate your feedback and will take your comments as a learning lesson. Please visit us again on your next trip to the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from mehul on 23 Aug 2019
Thank you for the 5-star rating.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 4 nights in Aug 2019
Response from mehul on 23 Aug 2019
Thank you for your feedback

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
scam. heartless people. make roll tide a joke. it is low price for reasons. reasonSSS.
Stayed 5 nights in Jul 2019
Response from Manager on 19 Jul 2019
We are sorry that your feelings were hurt. Hope you have a better experience next time.

8/10 Good

Lacole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Manager on 23 Jun 2019
Thank you for taking the time to rate our place. Please come back and see us.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
$60 a night and free parking and that’s about it ...
Stayed 1 night in May 2019
Response from Manager on 31 May 2019
We appreciate you taking the time to review. We do have free WiFi and complimentary coffee in the lobby. If there is anything specific you need please let us know on your next visit and we will be glad to help you.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Could easily be better
Convenient location to visit University of Alabama. Staff was accommodating. The property is in drastic need of a face lift, Although my room was clean, the dated electrical outlets (too few and inconveniently located), the cracked tile in the bathroom, old curtains, paint and general decor could be updated for a very small owner investment. The bathroom towels were super thin and non-absorbent. Even inexpensive Walmart towels are substantially better. Simple improvements such as a tv remote without scotch tape holding the batteries in would be a nice touch. Small inexpensive improvements to the property would make it very desirable to those visiting University of Alabama.
Stayed 3 nights in Apr 2019
Response from Manager on 17 Apr 2019
Thank you for taking the time to review our property in detail. We appreciate your feedback and will take your comments as a learning lesson. Please visit us again on your next trip to the area.

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Manager on 17 Apr 2019
Thank you for your review.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was very close to the university which was a big plus, it was a no frills place adequate to a stay, the rooms were clean. there were no amenities as this is a budget place and some of the linens were in need of repair.
Stayed 1 night in Apr 2019
Response from mehul vashi on 13 Apr 2019
Thanks for staying with us. We will consider your comments and improve accordingly.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from mehul vashi on 5 Apr 2019
we’re sorry you were unhappy - we’ll work hard to fix the issue you experienced.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower is very big and sets the mood me my husband lived it
Stayed 1 night in Mar 2019
Response from mehul vashi on 30 Mar 2019
Thanks for staying with us. We appreciate your feedback!