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I stayed for three nights to visit my son at the university. Convenient location for multiple trips to see him, and have plenty of options for meals.near the hotel.
Marc
Stayed 3 nights in Mar 2024
Response from Hotel Staff on 18 Apr 2024
Thank you for choosing Holiday Inn Express & Suites Tuscaloosa- University for your stay! We are happy to hear you enjoyed your stay and we look forward to serving you in the future.
I loved everything !! I will definitely stay again
Kelli
Stayed 3 nights in Feb 2024
10/10 Excellent
Connie, Kenner
4 Mar 2024
Liked: Cleanliness, staff & service
Connie
Stayed 1 night in Mar 2024
8/10 Good
Susan
Travelled with family
19 Feb 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevator certification expired & problem at check-out with Expedia payment. Hotel let me leave but said they were having problems with Expedia payments
There wasn’t anything I didn’t like about the property. My grandkids enjoyed the complimentary hot chocolate and cookies. Everything thing was very clean and super friendly staff. Great choices for breakfast just cook the sausage and bacon a little less.
LaRonda
Stayed 4 nights in Nov 2023
Response from Management on 8 Dec 2023
Thank you for the wonderful feedback, LaRonda! We look forward to seeing you on your next trip to Tuscaloosa!
Super friendly staff, very clean facilities, and excellent location. Would definitely stay here again!!
Jeffrey
Stayed 4 nights in Nov 2023
Response from Management on 22 Nov 2023
Thank you for the fantastic review, Jeffrey! We look forward to seeing you again soon!
6/10 Okay
Kristy
Travelled with family
19 Nov 2023
Liked: Cleanliness
Disliked: Staff & service, room comfort
Gameday weekend and picking daughter up
2nd day into our stay we noticed the peep hole to our room was actually turned around. People from the hallway could look into our room. My husband had to fix it. We told the front desk but she didn’t have much to say
Kristy
Stayed 3 nights in Nov 2023
Response from Management on 19 Nov 2023
Thank you for your feedback, Kristy. The issues you reported were given to management and the correct department so that this issue can be corrected. We are very sorry for the issues that your experienced during your stay with us. We hope you consider staying with us again in the future, so that we can make it up to you.
It was great!! Decorated for UA game great breakfast. Hot cocoa bar the girls loved. Very nice room comfy bed nice lotions shampoos to use close to UA and mall. Nicely lit parking lot.
Sharon
Stayed 1 night in Nov 2023
Response from Management on 19 Nov 2023
Thank you for your wonderful feedback, Sharon! We hope to see you again soon!
Thank you for the great review, Cary! We look forward to seeing you again soon!
8/10 Good
Alexandra, Hazleton
Travelled with partner
12 Nov 2023
Liked: Cleanliness, staff & service
Basic, as expected -but very clean, great staff-(they're all always friendly and helpful!). Gym well-equipped. Entrance/exit off Veterans not always easy, but overall a decent location.
Alexandra
Stayed 3 nights in Nov 2023
Response from Management on 19 Nov 2023
Thank you for your feedback, Alexandra! We look forward to seeing you again soon!
Nice Greeting.
One problem was I asked for a room NOT BY THE ELEVATOR OR ICE MACHINE
I am a very light sleeper
The room we were given was right across from the elevator.
But it was a suite so I didn’t heat too much
Alice
Stayed 1 night in Oct 2023
Response from Management on 30 Oct 2023
Hello Alice, we appreciate your feedback and hope that you will consider staying with us again in the future.