Hilton Turin Centre

5.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Hilton Turin Centre

Reception
Laundry room
Cocktail bar
Front of property
Meeting facility
Allegroitalia Golden Palace sits in central Torino, offering families a welcoming retreat with its outdoor pool, playground and arcade room. Guests can enjoy Italian dishes at Primo Torino restaurant, browse the on-site shopping options, and stay connected with in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Breakfast available
  • Room service
The current price is ₹18,247
₹21,092 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Turin Suite)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • Sleeps 2
  • 2 Single Beds

Executive Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Via dell'Arcivescovado 18, Turin, TO, 10121

What's nearby

  • Via Roma - 5 min walk - 0.4 km
  • Piazza San Carlo - 5 min walk - 0.4 km
  • Egyptian Museum - 8 min walk - 0.7 km
  • Turin Royal Palace - 11 min walk - 1.0 km
  • Mole Antonelliana - 17 min walk - 1.5 km

Getting around

  • Re Umberto Station - 6 min walk
  • Turin Porta Nuova Station - 9 min walk
  • Turin International Airport (TRN) - 26 min drive

Restaurants

  • ‪Gino Sorbillo Lievito Madre A Torino - ‬5 min walk
  • ‪AllegroItalia Golden Palace Hotel - ‬1 min walk
  • ‪Vitelloni - ‬5 min walk
  • ‪El Centenario - ‬2 min walk
  • ‪L'Hamburgheria di Eataly - ‬3 min walk

About this property

Hilton Turin Centre

Luxury hotel remodelled in 2025 and located near Egyptian Museum
Located close to Mole Antonelliana, Hilton Turin Centre provides a coffee shop/cafe, a garden and an arcade/games room. The on-site Italian cuisine restaurant, Malìa, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A computer station, multilingual staff and a banquet hall
  • A 24-hour front desk, wedding services and a front desk safe
Room features
All 175 individually furnished rooms offer comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and separate baths/showers
  • HDTVs with satellite channels
  • Free tea bags/instant coffee, electric kettles and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 50 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alchemy the Bar
  • Malìa

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Magnifying mirror
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1953
  • Renovated entire property - May 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 8 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 80 per room (one-way)
  • Covered self-parking fee: EUR 50 per day
  • Pet fee: EUR 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per night
  • Facilities fee: EUR 30 per person, per day and includes use of: sauna; hot tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT001272A1I5DY433X, 001272-ALB-00285

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Golden Palace Hotel Turin
Golden Palace Turin
Hotel Golden Palace
AllegroItalia Golden Palace Hotel Turin
AllegroItalia Golden Palace Hotel
AllegroItalia Golden Palace Turin
AllegroItalia Golden Palace
Golden Palace Hotel
Hilton Turin City Centre
Hilton Turin Centre Hotel
Hilton Turin Centre Turin
Allegroitalia Golden Palace
Hilton Turin Centre Hotel Turin

Frequently asked questions

Is Hilton Turin Centre pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 8 kg per pet. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hilton Turin Centre?

As of 22 Oct 2025, prices found for a 1-night stay for 2 adults at Hilton Turin Centre on 2 Nov 2025 start from ₹18,247.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Turin Centre?

Self-parking is available for EUR 50 per day. Limited spots are available.

What time is check-in at Hilton Turin Centre?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours, for a fee.

What time is check-out at Hilton Turin Centre?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hilton Turin Centre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per room applies.

Where is Hilton Turin Centre located?

Located in Historic Centre, this luxury hotel is within a 10-minute walk of Piazza Solferino, Susa Valley, and Egyptian Museum. Via Roma and Santa Cristina are also within 10 minutes. Re Umberto Station is 6 minutes by foot and Porta Nuova Station is 10 minutes.

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Hilton Turin Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 4 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ishaq

Liked: Cleanliness, property conditions & facilities
big comfortable room
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Laurenz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben für einen Städtetrip hier übernachtet. Das Hotel ist sehr hochwertig und modern eingerichtet. Die Zimmer wurden neu gestaltet und sind sehr gepflegt und sauber. Die Lage ist sehr zentral und die Innenstadt fußläufig erreichbar. Für die Erkundung der Stadt ideal gelegen. Die Mitarbeiter sind freundlich und zuvorkommend. Das Frühstück ist gut. Der Kaffee ist allerdings schlecht und eine große Enttäuschung. Grade in Italien. Einziger Nachteil des Hotels sind die völlig überzogenen Preise für den Parkservice. So teuer habe ich noch in keinem anderen Hotel geparkt. Dennoch würde ich hier wieder übernachten.
Stayed 2 nights in Aug 2025

10/10 Excellent

Witold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Gea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sehr gut gelegen. Super Frühstück. Sehr nettes, hilfsbereites Personal. Handtücher waren sehr speziell. Diese haben sehr stark gefuselt. Man war nach dem Abtrocknen voller Baumwolle. Auch das Zimmer war voll davon. Parking ist ein Valet Parking. Wir waren nicht immer sicher, ob sie wussten, wie man Autos fährt/parkiert. Alles in Allem aber ein sehr gutes Hotel, welches günstig gelegen ist.
Stayed 3 nights in May 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

c’e ancora da fare

Hotel appena ristrutturato ( ex Golden Palace) Struttura molto curata e di gusto. Personale gentilissimo. Buona colazione anche se non all’altezza di un 5 stelle. Mancano spremute fresche e i prodotti tipici, bacon di vitello (!). Camere molto belle, ma con alcune mancanze per un 5 stelle. frigobar solo con acqua, bollitore ma non macchinetta caffe, bagno senza spazzolini, set di cortesia ecc.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Room was great - although a long walk as in their second building. Hotel quite a walk from bars and restaurants, but very close to the shopping district. Didn't eat in the hotel or use their leisure facilities, so can't comment on them.
Stayed 2 nights in Jun 2019

8/10 Good

Francesco, Taranto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo Hotel in pieno centro a Torino

A Torino per lavoro ho avuto modo di soggiornare in questo ottimo hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fint hotell. Sentralt. Parkering, alt var fint

10/10 Excellent

Maura, Genova

Liked: Cleanliness, staff & service, property conditions & facilities
Ho soggiornato in questo hotel il weekend del 20-21 giugno. L'albergo è situato in un'ottima posizione, è possibile raggiungere qualsiasi parte di torino in poco tempo, sia a piedi sia con i mezzi. La zona molto centrale consente di avere bar, locali e ristoranti "a portata di mano". L'edificio è molto elegante e il personale estramente professionale. Le camere decisamente pulite e abbastanza confortevoli anche se, a mio parere, per la tipologia e il costo dell'albergo, complessivamente mi aspettavo di più: non ci sono prese di corrente, se una nel corridoio della stanza e il secondo strato di tende, quelle oscuranti, non funzionavano bene. L'albergo è dotato di centre benessere, nel mio caso non compreso nel prezzo della stanza, si apprezza il valore aggiunto di un centro benesse, se pur piccolo nel centro di Torino, ma per il costo di accesso mi sarei aspettata di più. Gli idromassaggi nella piscina erano davvero rumorosi, come se un potetente aspirapolvere fosse sempre in funzione, la sauna era fuori servizio e il personale dell'albergo continuava a passare avanti e indietri con secchi e spazzoloni per le pulizie, nonchè a svuotare i cestini. Apprezzo la pulizia, ma di certo questo non aiuta il relax. Ottima colazione a buffet (anche questa, nel mio caso, non compresa nel prezzo della stanza).

8/10 Good

Sacha

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Christian, Genève

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voyage à Turin

5 étoiles? Je ne sais pas. Mais ca vaut bien un 4 étoiles.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Gutes Stadthotel

Tolles Hotel, man darf sich aber nicht von den 5* blenden lassen.

6/10 Okay

Brad, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the experience was great! Only minus was that the in room entertainment was not working during my stay...

8/10 Good

JC Uribe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience!

The hotel was beautiful...the personalized service was 1st Class. Over all a great stay!! One of friendliest places, ever. I would stay again,without question.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Tutto perfetto...se paghi una camera golden one

Ottima posizione, ottima la pulizia e l'arredamento della struttura....poco carina la divisione dell'hotel in due strutture golden one e two...ovviamente al two ci stanno le camere piccole, magari prenotate on -line che ricevono un trattamento decisamente di secondo livello. Nonostante sia un 5 stelle...al gonden two l'attenzione del personale nei tuoi confronti si riduce di tanto.....abbiamo soggiornato due giorni e non ci hanno rifornito il set di bagnoshiuma e cuffiette, lasciandoci le botigliette mezze vuote e la cuffia usata il giorno prima!!! Apena arrivi ti chiedono la carta di credito per garanzia degli extra....poca fiducia clinti che hanno scelto di soggiornare in un 5 stelle pagando anticipatamente...mi chiedo se avessero fatto lo stesso con un personaggio importante!!! abbiamo avuto l'impressione di dover sopportare il peso di soggiornare in seconda classe!!! nel complesso l'hotel è molto pulito, i locali raffinati e la posizione ottima.

8/10 Good

Massimo, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super-albergo design in centro Torino

6/10 Okay

Marcus, Rio de Janeiro

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel em Turin

É um bom hotel com bom café da manhã. Os quartos do golden two são pequenos. O serviço deixa a desejar. Pedimos um adaptador a noite e demoraram quase uma hora para entregarem no quarto.

8/10 Good

tam, KOBE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

仕事にピッタリ。安心、清潔、サービスも良い。

いわゆる高級ホテルとして、お勧めできます。打ち合わせができるスペースもあり、非常に使い勝手が良かったです。ロケーションもトリノの中心地で、観光拠点としても良いと思います。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Satisfactory.

I would equate this hotel to a Radisson or a Courtyard Marriott. Pros: Large hotel amenities (including easy, quick access to taxis; central-ish location; helpful front desk service; reservation changes/edits were very easy; room service was quick. Room size was normal (circa 140 sq. ft. by my guess). Cons: Cleaning service seemed to just throw things in random places (I initially thought I had failed to bring certain socks, only to find them in drawers later on), which was a little inconvenient. Buffet breakfast is 30 Euros, which seemed unusually steep for essentially bread & cheese. Stains on the blanket gave the bedding an "unclean" feeling.

4/10 Poor

Mats Eriksson

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Näsan i vädret på (för) fint hotell

Vi behövde ett hotell snabbt för en natt i Turin efter ett missat flyg. Golden Palace verkade perfekt, 5 stjärnor, centralt och rimligt pris. Det är ett exklusivt hotell och rummen är fina. Men det är stort, långa gångar fram till rummen och framförallt personalen är inte hjärtligt intresserad av sina gäster. Man glömmer också lätt att extra kostnader, förutom rummet, på ett fint hotell som detta är höga. Frukostbuffe 25 EUR, parkering 35 EUR. Restaurangrekommendation på kvällen med fel adress, utan att kolla om det är fullt, utan alternativ är inte att förvänta av ett topp-hotell. Vi kommer inte att återvända.

4/10 Poor

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

5* Hotel 2 or 3* Service

Hotel itself is impressive and I was very happy in the first 10 minutes of checking into the hotel and seeing the room I was booked in to. I decided to stay at this hotel as a break needed for myself and was planning to relax by having a nice meal in the room and a swim in the pool, Well the Swimming pool (Which states no costs on the site) is 20 Euro per day! Disgusting, And then the in room meal is one very expensive and two it adds another 10 Euro on to the bill. I Spoke to a lady on the desk who was fine and stated that I was unhappy I had to pay an extra 20 Euro for the pool (I found out while going downstairs with robe crossing the towers meaning a long walk and hassle to find out just as I was going into the pool), I said I only booked the hotel because of the pool, She said she will speak to her Manager and let me know, Well by the end of the night I had to myself track her down and ask her for an update and she just said, Oh yeah I spoke to my manager and because you got a good deal on the room he don't want to do anything for you, Sorry! and that was it, Like I said nice hotel, big rooms but its terrible for customer services and the hotel is just a money making chain, Wouldn't stay again.

6/10 Okay

Imran, Geneva, Switzerland

Disliked: Staff & service

disappointing hotel !

Housekeeping is not the standard of a 5 star hotel and deluxe rooms are small. The reception staff are friendly, courteous but not very knowledgeable about Torino restaurants. Hotel is geared for big groups and conferences.