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Reviews of Holiday Inn Express & Suites Tulsa South - Woodland Hills, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Tulsa South - Woodland Hills, an IHG Hotel
9031 East 71st Street, Tulsa, OK

Reviews

9.2

Wonderful

Rating 10 - Excellent. 485 out of 672 reviews" "
Rating 8 - Good. 118 out of 672 reviews" "
Rating 6 - Okay. 43 out of 672 reviews" "
Rating 4 - Poor. 15 out of 672 reviews" "
Rating 2 - Terrible. 11 out of 672 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience! The hotel was very clean and accomodating. Nice size rooms with good ammenities. Would definitely stay there again!
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only one night and was completely satisfied. the room was spotless, it was quiet, and the staff was cheerful and accommodating. If there was one thing lacking, the breakfast seems to have the powdered egg stuff that most places serve, but it supplied us with some energy to continue our travels.
Stayed 1 night in May 2024

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The manager and desk clerks were friendly, helpful and courteous. My room was not cleaned 1 day of my 3 night stay. More breakfast options needed.
Stayed 3 nights in May 2024
Response from Melissa on 19 May 2024
Thank you for taking the time to share about your experience. Let me start off by apologizing for not meeting your expectations. We strive to make each guests stay a pleasant one and this time we missed the mark. I hope that you will give us another chance in the future to show you that your unsatisfactory stay was an exception. Again, thanks for sharing your feedback its is very valuable to us.

8/10 Good

Timothy

Stayed 1 night in Apr 2024

6/10 Okay

Phong, Springfield

Stayed 1 night in Feb 2024

10/10 Excellent

KATHLEEN

Stayed 2 nights in Apr 2024

10/10 Excellent

Garcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Melissa on 17 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Trayce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, would stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. The staff was very friendly. I will be staying there again if I need to go back to Tulsa, OK.
Stayed 1 night in Apr 2024

2/10 Terrible

Arieyona

Stayed 1 night in Mar 2024

6/10 Okay

Shiela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but the bed was slightly sagging.
Stayed 1 night in Mar 2024

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
Superior accommodations for the price. Will make this my no. 1 choice next time through.
Stayed 1 night in Mar 2024
Response from Melissa on 17 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Johnny, pinehill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy access, good breakfast, friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checking in and out. Great location. Convenient to evetything.
Stayed 1 night in Mar 2024
Response from Melissa on 17 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Andrea

Travelled with partner
Weird smell in the room and house keeping didn’t clean my room after I requested them to
Stayed 2 nights in Mar 2024

10/10 Excellent

Chad

Stayed 1 night in Mar 2024

10/10 Excellent

Annamarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Mar 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Callie

Stayed 1 night in Feb 2024

10/10 Excellent

Justine

Stayed 1 night in Feb 2024

10/10 Excellent

Lauren

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lyndsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Fortino

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2024

2/10 Terrible

Robert

Stayed 1 night in Feb 2024

10/10 Excellent

Janice

Stayed 1 night in Feb 2024

10/10 Excellent

robert

Stayed 1 night in Feb 2024

8/10 Good

Hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Feb 2024

10/10 Excellent

Kristal

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and comfortable. The beds and linens are very comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024

10/10 Excellent

Elvin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is always clean, staff very friendly
Stayed 2 nights in Feb 2024

8/10 Good

Kenitha

Business traveller
Stayed 4 nights in Feb 2024

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 1 night in Jan 2024

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before and it’s always clean, safe with friendly staff
Stayed 1 night in Jan 2024

6/10 Okay

Sondra Rae

Travelled with family and small children
Liked: Cleanliness, staff & service
The pull out bed on the couch was broken.
Stayed 3 nights in Jan 2024

10/10 Excellent

Davd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Stayed 1 night in Jan 2024

10/10 Excellent

DEBRA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very clean, friendly helpful staff, convenient
Stayed 1 night in Jan 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Staff & service
Horrible check-in process
Horrible checkin process. The lady that checked us in lied to our faces. Waited over an hour for a room I prepaid for and she claimed we canceled. LIAR. Then she proceeded to charge my card twice for incidentals. She needs to be fired. Never will stay with a Holiday Inn again.
Stayed 1 night in Nov 2023

10/10 Excellent

Saraelia

Nice and clean
Stayed 1 night in Dec 2023

4/10 Poor

christopher

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
To listen or not to listen.. this is the question.
Was welcomed byb2 ladies at the front desk. Check in was smooth. Got to the room and the room smelled like someone had just been in the bathroom blowing their guts out. After we got past the smell and figured out we had no remote in our room and not eanting to be charged for a replacment we called the front desk and one was brought right up. The only thing is it was kot programed to the t.v. so after about 45 minute of trying to figure this out because you could not turn the volume down on the home channel we figured it out. Why would we want the t.v. you ask... bell to drown out the conversion from the room next to us. We could hear everything. Not to mention the 2 inch gap amd the bottom of the room door, gave us absolutely no privacy. This was the entire reason to get out was to have some time to ourselves and not hear everything in the rooms next to us. Yhe pillows are old and warn out, the beading smelled like it had not been changed out in weeks.The breakfast is what you would expect from a cheap hotel. Same cheese omelet, dry hard biscuits, and canned sausage gravy. Along with with the usual crappy pre cooked sausage patty. The room was not maintained well, overall not really what ibwas expecting with the area we were in.
Stayed 1 night in Dec 2023
Response from Melissa F. on 31 Dec 2023
Christopher, let me start by apologizing for the unsatisfactory experience you had with us. We strive for the best customer service, and will use your feedback to improve for future stays. I hope that you will stay with us again in the future, give us another chance to show you the last stay was out of the ordinary. Best Regards,

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service, room comfort
I
Hotel was fine. It was extremely hard to get to with the holiday mall traffic.
Stayed 2 nights in Dec 2023

10/10 Excellent

KATHLEEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for the Christmas holiday. It was quiet. The staff were friendly and the location was convenient to my son's apartment.
Stayed 2 nights in Dec 2023

10/10 Excellent

DAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023