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Reviews of Aloft Tulsa Downtown

3 out of 5
Aloft Tulsa Downtown
200 Civic Ctr, Tulsa, OK

Reviews

8.0

Very good

Rating 10 - Excellent. 469 out of 1000 reviews" "
Rating 8 - Good. 271 out of 1000 reviews" "
Rating 6 - Okay. 108 out of 1000 reviews" "
Rating 4 - Poor. 75 out of 1000 reviews" "
Rating 2 - Terrible. 77 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

AMANDA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the locked gate providing security and provided safety
Stayed 1 night in May 2024

4/10 Poor

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was old and run down in the rooms and outside the building. The staff did put us in a little better room, but there was still issues.
Stayed 1 night in May 2024

2/10 Terrible

Chris

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Bad.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Worst entrance for a hotel ever. 5th and Denver - push the the button to open the gate. Don’t drive around like I did for 20 minutes before calling the front office.
Stayed 1 night in May 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once I found how to get into their garage the parking was easy, large clean assessable shower was perfect. Staff friendly, helpful and professional. Nice overnight stay. Didn’t use the breakfast vending/snack food option. No hot food available. Traveled with small service dog.
Stayed 1 night in May 2024

10/10 Excellent

LaFran, Oklahoma City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the look of the inside and bar area
Stayed 1 night in May 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Darrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to BOK
Stayed 1 night in May 2024

8/10 Good

Kent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the bar area and music after the concert we attended.
Stayed 1 night in May 2024

10/10 Excellent

Thenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kejuan

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent the breakfast was excellent & guaranteed
Stayed 1 night in Apr 2024

2/10 Terrible

Gloria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The actual property was great, the manager got me in despite not being able to see my reservation. They had no room for me, since in their system my reservation did not exist. After I showed the manager receipts and multiple emails she was able to pull up something through Expedia. Enough proof to show I had paid. Despite being so busy they were able to get me a room.. I just had to wait till after 8pm so it could be cleaned. They tried to pull me with my name and confirmation number, nothing worked.. I worried with the concert going on a block away they wouldn’t be able to get me in and I was charged in advance, I worried I’d loose my payment. Very stressful. Systems are obviously not communicating. This worries me since I considered booking a trip through Expedia out of the country. I can’t imagine going so far from home to be notified that my reservation does not exist.
Stayed 1 night in Apr 2024

6/10 Okay

JULIE

Travelled with partner
Liked: Staff & service, property conditions & facilities
Enjoyed how close it was to BOK center and downtown!!
Stayed 1 night in Apr 2024

10/10 Excellent

Kejuan

Stayed 1 night in Apr 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We adjusted the heat multiple times but it would never get warmer. It stayed cold all night both nights. The second night we had to wait through multiple lights to get to our hotel because of something at the BOK Center and people parking in the library parking. It would have been nice if staff told us when we checked in.
Stayed 2 nights in Apr 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff was amazing. Friendly, personable, empathetic, and supportive! The rooms were modern and comfortable, and the view was fantastic! They have earned my business in Tulsa for life!
Stayed 2 nights in Apr 2024

2/10 Terrible

Josh

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
I had to contact expedia bc the desk staff was so rude. Filed a complaint and got information of gm. Will email them on mon. If they have police on what kind of bank card you need for incidentals, then they should disclose that before they accept my money for the damn room
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the BOK. Staff and bar staff were all great
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberly D.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here recently with my hubby for a concert at the BOK. Easy walk to the venue. Hotel had a concert outdoor on the patio by the bar after the main concert.
Stayed 1 night in Apr 2024

6/10 Okay

Bobbie

Travelled with family
Liked: Staff & service
This is a nice hotel in a great location; however, getting to it and its parking lot is nothing less than a NIGHTMARE. We drove around the hotel 3 times and even called the front desk trying to figure out how/where to get to it. The sign to pull in is non existent from the street. Where you turn feels like a parking lot to another business before you get to a locked gate that the hotel has to buzz you through to get into their actual parking lot. They also charged me $27 to park even though I was a guest (a concert was being held at the BOK Center and non-guest are allowed to pay for parking as well).
Stayed 1 night in Apr 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

CHANDA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was amazing at this property. Thanks so much
Stayed 3 nights in Apr 2024

8/10 Good

Dustin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, nice room, great parking, and friendly staff
Stayed 1 night in Apr 2024

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One lady at the front desk was a little cranky but other than that it's a perfect place to stay. located great, clean and enjoyed the band at the bar. Room was clean and beds are good also.
Stayed 1 night in Mar 2024

10/10 Excellent

Alfonzo

Stayed 1 night in Mar 2024

10/10 Excellent

Shannon

Liked: Staff & service, property conditions & facilities
Great location for attending events at the BOK center
Stayed 1 night in Mar 2024

6/10 Okay

cynde

Nightmare to find front entrance and parkung
Stayed 1 night in Mar 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the convenience of location. What I didn’t like, at check in, we arrived at 2:00 in the afternoon. I didn’t pay attention to the time, check in is at 3:00. They said we could check in at 2:00, but they would charge an extra 25 dollars. I know the check out time is noon, but we are out of a hotel normally by 9:00 am. It would be great if you all were a bit more flexible. We have arrived early at other hotels, and they were gracious enough to let us check in a little early, as long as house keeping was finished. It would be helpful to travelers, to be more flexible.
Stayed 1 night in Mar 2024

2/10 Terrible

Angela

Travelled with partner
The bed was so uncomfortable. My body hurt so bad the next morning. Spent $300 for the night just to wake up in pain. Won’t make that mistake again.
Stayed 1 night in Mar 2024

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was a little hard to figure out in the dark and we had a hard time gaining access to the property from lower level door.. after hours the door wouldnt open... my husband and i are both handicap. Luckly anotger guest was there and opened the door from inside for us. The bed was nice and comfortable.. water pressure was amazing
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Stayed 1 night in Mar 2024

4/10 Poor

tammi

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for a weekend for a volleyball tournament at the Cox Center. Getting into the parking lot was slightly confusing. The parking is gated ($15/day) and plenty of lighting. We reserved the 2 queen beds suite that was supposed to have a sleeper sofa (no sleeper sofa). The suite was clean, but is set up with SO much wasted space. If you need to bring an air mattress, there's PLENTY of room for a large one. The A/C wouldn't work the first night so we didn't sleep well. It got up to 80 degrees. We asked for maintenance the next morning and they fixed it. No microwave in room, even though there's enough room for a full kitchen. Staff was helpful and friendly. Cox Center was less than 5min walk.
Stayed 2 nights in Feb 2024

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Pamela

Travelled with group
Liked: Cleanliness, staff & service
There was a long line to check in. The registration area is very cramped. The hotel is outdated. Very limited microwave breakfast not included in the stay. The price was much more than other hotels in better condition. It is very convenient to the BOK. Parking was tough if you have a large vehicle/truck.
Stayed 1 night in Feb 2024

2/10 Terrible

Zana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Headboards looked like a slasher movie. Curtains and floors were dirty. No running water in the sink. No phone. Unhelpful and rude front desk staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Melissa

Stayed 1 night in Feb 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My room was nice and clean... unfortunately the heating/ac unit was very loud when it turned on, and interrupted my sleep
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrea

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Dennis

Liked: Staff & service
Better than other Aloft properties than I’ve stayed at. Convenient to downtown and is across the street from the court house.
Stayed 1 night in Jan 2024

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing corner suite!!!!! Loved it sooo much!!!
Stayed 1 night in Jan 2024

6/10 Okay

Fluffs

Stayed 1 night in Jan 2024

10/10 Excellent

Lacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark, Edmond

Stayed 1 night in Jan 2024

10/10 Excellent

Lukas

Stayed 1 night in Jan 2024

10/10 Excellent

Noëlle

Stayed 1 night in Jan 2024

8/10 Good

Kathy

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Jan 2024