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"Perfectly situated. Beautiful view from my room. Quiet! Just be early for storage room as it gets full apparently. Will return!"

"Very helpful staff. Location good for most events. "

"Very disappointing that the hot tub was broken and had not been used for weeks. There was no attempt to fix it. When we arrived the main light in our room didn’t work and the kettle was also broken. However the location of the Hotel was perfect. Very central, with lovely views of the harbour. The breakfast, afternoon tea and evening meals were great and included in the price."

"Great location on the water while also in the city center. Breakfast was also good with many choices of food and beverage. Always seemed full with guests which also meant that check in was not until mid to late afternoon as they noted on their site. "

"very nice staff and clean rooms! "

"amazing"

"I want to start by saying that the staff at this hotel are lovely and the hotel is situated in a very good location. However, our TV stopped working on the third night of our stay and some of the power sockets in the room also stopped working. We immediately reported this to the front desk, where we were told that it was likely due to the snow and it would be okay in the morning. The next day the tv and power sockets were still not working, we reported this in the morning and were told it would be looked at. When we returned that afternoon, they were still broken. We reported this again and were told that there were no staff in the hotel who would be able to fix this issue. For the amount of money we paid to stay at this hotel, I am very disappointed that we were not offered an alternative room or any compensation to amend this issue. Until the staff are trained on how to resolve these issues or better solutions can be provided, I would not recommend staying here and will be looking for a partial refund. "