The Oaks Townsville Metropole Hotel overlooks the ocean and offers multiple ways to unwind: gym, arcade, bistro with ocean views. Enjoy free self-parking, an outdoor pool, and helpful staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Kitchen
Washing machine
Dryer
Parking included
Free Wi-Fi
The current price is ₹10,844
₹10,844
₹10,844 total
includes taxes & fees
31 May - 1 Jun
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Located close to Maritime Museum of Townsville and Cultural Centre Townsville, Oaks Townsville Hotel provides an arcade/games room, dry cleaning/laundry services and a gym. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also find perks such as:
An outdoor pool
Free self-parking
Luggage storage, tour/ticket information and a lift
1 meeting room and smoke-free property
Guest reviews speak highly of the helpful staff
Room features
All 104 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi.
Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 20.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: AUD 20.0 per night
Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Frequently asked questions
Does Oaks Townsville Hotel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Oaks Townsville Hotel?
As of 24 May 2026, prices found for a 1-night stay for 2 adults at Oaks Townsville Hotel on 31 May 2026 start from ₹10,844, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oaks Townsville Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Oaks Townsville Hotel?
Self-parking is free at this property.
What time is check-in at Oaks Townsville Hotel?
Check-in start time: 2:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.
What time is check-out at Oaks Townsville Hotel?
Checkout is at 10 AM.
Where is Oaks Townsville Hotel located?
Located in South Townsville, this luxury aparthotel is within a 15-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 1 mi (2 km). Townsville Station is 30 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Every single time I stayed there its being a beautiful memory. Though I felt the price a bit high.
Will definitely keep staying there.,
Thank you so very much for the beautiful stay.
Thanks again. The staff is so wonderful too.
Thank you staff.
Sadia
Stayed 2 nights in Apr 2026
Verified
8/10 Good
Darren
26 Nov 2025
Liked: Cleanliness, room comfort, communication
Wonderful spacious room, great view and easy access to city, restaurants and shopping centre.
Darren
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Brett
31 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
As always great stay. Clean room. Great staff.
Brett
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
luke
9 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clran and inviting, reception staff were warm and welcoming upon arrival and were happy to assist with any inquiries i had during my stay.
luke
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Darren
29 Nov 2025
Liked: Cleanliness, amenities, communication
Very comfortable and spacious room. Quiet away from the hustle of main restaurants and shops, but a short 5 to 10 minute walk to them. Nice pool and great service.
Darren
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Jessica
29 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable, allocated top level - wonderful views, friendly and helpful reception staff
Great apartment that had everything we needed. Comfortable bed. Adequate cooking facilities for simple meals. There was also a dishwasher, washing machine and tumble dryer which we really appreciated! Unfortunately it rained for most of our stay so we couldn’t use the pool but the gym was good. We are really thankful to the reception staff who made sure we didn’t miss our bus when we left. We would definitely stay again!
Emma
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
Matthew
2 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
Check in staff very welcoming
Matthew
Stayed 1 night in Aug 2025
Verified
8/10 Good
Michael
9 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is well positioned and quiet. Rooms are spacious enough for two and have everything we needed. Staff were friendly and helpful. There’s plenty of dining options nearby. We’d stay here again.
Michael
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Kirsten
29 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable, Quite and great location
Kirsten
Stayed 1 night in Apr 2025
Verified
8/10 Good
Suzanne
22 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Pool definitely was lacking in atmosphere, was just tucked in a corner. Quiet but no atmosphere. Facilities in the room great and staff very obliging. It was a great place to stay and the hotel below a bonus. Location great. Enjoyed our 7 night stay.
Suzanne
Stayed 7 nights in Sep 2025
Verified
8/10 Good
Susan
14 Sept 2025
Liked: Amenities, property conditions & facilities, communication
Comfortable friendly
Susan
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Linda
24 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff , well appointed units
Linda
Stayed 2 nights in May 2025
Verified
8/10 Good
Beth
14 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
a good stay with many amenities...pleasantly surprised @ no. of whitegoods in the room. clean & presentable.
Beth
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Darren
20 Jun 2024
Very comfortable and walkable distance to restaurants and shops!
Darren
Stayed 2 nights in Jun 2024
Verified
10/10 Excellent
Paul
1 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
Paul
Stayed 2 nights in Nov 2024
Verified
10/10 Excellent
David
23 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hreat locatiom, friendly staff
David
Stayed 10 nights in Jul 2023
Verified
10/10 Excellent
Kara
21 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The deluxe rooms were very pleasing for our accommodation
The room i had was excellent it had everything you needed in it inwould stay there again i would love a river view next time i had the view of the car park which was boring but the room was lovely.
Olivia
Stayed 2 nights in Apr 2025
Verified
10/10 Excellent
Grant
6 Aug 2024
Liked: Cleanliness, property conditions & facilities, communication
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Grant
Stayed 1 night in Aug 2024
Verified
10/10 Excellent
Robin
13 Apr 2025
Liked: Cleanliness, room comfort, communication
Great location and good value for money.
Really friendly and helpful staff from both receptionists and woman who serviced the room. Great location in Townsville and food at Metropole also good. Decided to extend for an extra night as so good. Great value for money
Robin
Stayed 1 night in Apr 2025
Verified
10/10 Excellent
Kerrie
5 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to the stadium and restaurants all walkable.
Kerrie
Stayed 1 night in May 2024
Verified
8/10 Good
Barbara
28 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Hotel attached. Close dining options.
Barbara
Stayed 4 nights in Jun 2024
Verified
10/10 Excellent
Adam
10 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, close to shops and eats. Clean modern rooms.