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Rating 10 - Excellent. 199 out of 466 reviews" "
10 - Excellent
199
Rating 8 - Good. 211 out of 466 reviews" "
8 - Good
211
Rating 6 - Okay. 36 out of 466 reviews" "
6 - Okay
36
Rating 4 - Poor. 16 out of 466 reviews" "
4 - Poor
16
Rating 2 - Terrible. 4 out of 466 reviews" "
2 - Terrible
4
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Domenico
Travelled with partner
22 May 2024
Very nice place just a stroll down to the city we already been so many times and is a such good place
Domenico
Stayed 2 nights in May 2024
4/10 Poor
Abhilash Pottayath
22 Apr 2024
Disliked: Staff & service
Hi
No service or staff seen around weekend
Abhilash Pottayath
Stayed 3 nights in Apr 2024
Response from Manager on 18 May 2024
Thanks for your review. Sorry we didn't see you on the weekend - our weekend hours are 10am - 5pm, and we are always available via phone, in case we are elsewhere on the property (but not in the office)
Very nice place to stay so we booked in for an extra night
Joanne
Stayed 1 night in Jan 2024
Response from Holly on 30 Jan 2024
Hi Joanne, thanks so much for leaving a review. We are so glad that you enjoyed your stay here and we would happily welcome you back at anytime in the future!Kind Regards,City Oasis Staff
Hi Basil, thanks so much for taking the time to leave a review. It was a pleasure hosting you here at City Oasis Inn and we would welcome you back at any time in the future! Kind Regards, City Oasis Staff.
10/10 Excellent
Sarah
30 Nov 2023
Sarah
Stayed 4 nights in Nov 2023
Response from Holly on 15 Dec 2023
Hi Sarah, thanks so much for leaving a review. It was a pleasure having you stay and we hope to see you again soon.
We had the top floor apartment for 2 nights. It was spacious and comfortable.
John
Stayed 2 nights in Oct 2023
Response from Holly on 21 Nov 2023
Hi John,Thanks so much for taking the time to write such a lovely review. We are so glad that you enjoyed your stay here and it was a pleasure hosting you. We hope to see you again soon at City Oasis Inn.Kind Regards,City Oasis Staff
Really clean, lovely staff, would definitely stay again
Anthony
Stayed 13 nights in Oct 2023
Response from Holly on 21 Nov 2023
Hi Anthony,Thanks for your lovely response. It was a pleasure hosting you at City Oasis Inn and we'd love to see you visit again soon.Kind Regards,City Oasis Staff
10/10 Excellent
John
13 Oct 2023
John
Stayed 1 night in Sep 2023
Response from Katie on 4 Nov 2023
Thank you for choosing to stay with us John. We appreciate you taking the time to post a review.
10/10 Excellent
Charisse
4 Oct 2023
Charisse
Stayed 3 nights in Sep 2023
Response from Holly on 31 Oct 2023
Hi Charisse,Thanks so much for your feedback. It's been a pleasure hosting you here at City Oasis Inn and we would love to see you back again sometime soon!Kind Regards,City Oasis Staff
location was unique, at our age stairs were a problem - we enjoyed our stay.
Edward
Stayed 7 nights in Jul 2023
Response from Katie on 19 Jul 2023
Hi Edward, thanks for the review. It was great to hear you enjoyed your stay. We do have some ground floor rooms, which can be requested upon booking. We hope to see you again next time you visit family in Townsville.
Receptionist was lovely especially considering I arrived 5 minutes before the doors were due to close. Easy walk to get food and/or shop at Woolworths. Clean.
Kerry
Stayed 1 night in May 2023
Response from Holly on 7 Jun 2023
Thanks for your lovely feedback Kerry. We would love to host you again!
10/10 Excellent
Jen
Travelled with family, Travelled with family and small children
Family room was great! Our kids loved the bunk beds. Super helpful staff. Very clean. The pool is amazing and really is an Oasis in the city.
Would 10/10 recommend to families travelling with younger kids.
Jen
Stayed 1 night in May 2023
Response from Holly on 7 Jun 2023
Thanks for your lovely feedback, Jen. It was a pleasure having you stay at City Oasis and we would welcome you back anytime!
The lady that checked us in was very informative and so lovely, I would highly recommended staying here. Beautiful lush gardens and clean and well appointed rooms. Nothing bad to say about the property!!
Thanks Guy, we are located in Townsville CBD providing our guests with easy access to corporate and government offices as well as Castle Hill Walking Tracks, The Strand Beach front and Townsville's dining precincts.
Lovely clean room which was in a great location and really good value for money. We had a late check in but the process for collecting our room key was really good and clear instructions were left for accessing our room (which was much appreciated as we arrived in the dark!) - overall great stay
Verified traveller
Stayed 1 night in Oct 2022
Response from Katie on 16 Nov 2022
Thanks for your review, we appreciate you sharing your City Oasis experience with other travelers. We hope to welcome you to Townsville again.
The amenities were great, staff were helpful. The room was big enough for two adults and 3 teenagers and the beds were really comfy. We ran out of toilet paper and tissues, only one roll supplied. I had to run to the chemist for more as no staff around to help. Otherwise a great short stay and would happily stay again. Many thanks
Kelly Anne
Stayed 2 nights in May 2022
6/10 Okay
elaine
Travelled with family
8 May 2022
Liked: Cleanliness
Booked not thinking about balcony, no view.convenient location for town centre. Very nice breakfast in cafe.
elaine
Stayed 3 nights in May 2022
Response from Katie on 8 Jun 2022
Hi Elaine, Thanks for choosing to stay with us. We offer a central city CBD location, which is a convinient base for business or holiday travellers. I am glad you enjoyed breakfast in our cafe also. We appreciate you taking the time to post a review
6/10 Okay
Karyn
Travelled with partner
11 Apr 2022
Liked: Cleanliness, staff & service, amenities
Friendly welcoming staff, neat and tidy facilities. The pool is absolutely beautiful, photos do not do it justice.
Very nice hotel
Karyn
Stayed 2 nights in Apr 2022
Response from Katie on 12 Apr 2022
Thanks for staying with us Karyn. I am glad you enjoyed your time with us in Townsville.
The lovely pool gardens and the extremely helpful staff
Ken
Stayed 1 night in Dec 2021
Response from Katie on 28 Feb 2022
Thanks for staying with us Ken. Our pool and gardens provide our guests a real city oasis to relax in.
Hope to welcome you back to City Oasis Inn next time you visit Townsville.
The room was great with good cooking facilities, especially the non-stick pans. It was good to see the older part of town and access to the accommodation was fine. The staff went out of their way to welcome us and make us comfortable.