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"good service, clean room every thing fine"

"My family and I love this hotel. Great rooms and cabins, tasty food and the thermal water pool is great. We also had a massage and it was the best ever."

"Overpriced and extremely noisy The room was very expensive for what it offers. My room was directly below a bar, with constant loud music, vibrations, and staff noise late at night and early in the morning. Poor sound insulation made it impossible to sleep. Definitely not worth the price and not recommended if you value rest."

"We love our stay! the staff was friendly and the place was clean and comfortable. The surroundings were peaceful and we enjoyed hiking around the property"

"The hotel wonderfull,very clean and the staff very friendly "

"This is a pet-friendly hotel with excellent staff and stunning views. "

"Beautiful "

"Great staff and location in front of the lake"

"The area is a bit cold, there is a fireplace which is lovely, however opening a window for oxygen means mosquitoes and flies coming in. The cabin is amazing and right front the lake giving an amazing view. The lake is the highest lake in Colombia and second highest in Latin America. A place worth visiting."