Rio Serrano Hotel + Spa

Property class: 4

Choose dates to view prices

Located close to Cuernos del Paine Lookout, Rio Serrano Hotel + Spa provides a free breakfast buffet, a free daily manager's reception and a terrace. Active travellers can enjoy horse riding at this hotel. Indulge in a body wrap, a facial and a body scrub at Kolaf, the on-site spa. The on-site Regional cuisine restaurant, Qawasqar Restaurant, offers breakfast, lunch, dinner, light fare and garden views. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a shopping centre on-site and a firepit.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is ₹36,553
₹36,553 total
28 Oct - 29 Oct

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double or Twin Room, Mountain View

A bedroom with a bed, a nightstand, a lamp, a window, and a wall with a tree branch design.

Classic Double or Twin Room, Mountain View

8.8 out of 10
Excellent
(13 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Superior Double or Twin Room, Mountain View

A hotel room with a large bed, a desk, and a view of the outdoors.

Superior Double or Twin Room, Mountain View

9.2 out of 10
Wonderful
(24 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Standard Double or Twin Room

A standard hotel room with two beds, a chair, a window with a view, and a patterned wall.

Standard Double or Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
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About the area

Located in Torres del Paine, Rio Serrano Hotel + Spa is in the mountains and on the waterfront. Cuernos del Paine Lookout and Glacier Grey Viewpoint are notable landmarks, and the area's natural beauty can be seen at Serrano River and Torres del Paine National Park. Salto Chico Falls and Lago Pehoe are two other places to visit that come recommended. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with mountain climbing and horse riding. Visit our Torres del Paine travel guide
Map
Torres Del Paine, Sector Pueblito Serrano, Torres del Paine, Magallanes, 6170000

What's nearby

  • A mountainous landscape with a lake and snow-capped peaks.
    Serrano River
    6 min walk - 0.6 km
  • A mountainous landscape with snow-capped peaks and a turquoise lake.
    Torres del Paine National Park
    8 min drive - 4.4 km
  • A cyclist on a road with mountains in the background.
    Cuernos del Paine Lookout
    15 min drive - 12.4 km
  • A coastal landscape with turquoise waters, a small island with houses, and snow-capped mountains in the background.
    Lago Pehoe
    29 min drive - 21.0 km
  • Salto Chico Falls
    30 min drive - 21.7 km

Restaurants

  • De Agostini
    6 min walk
  • Qawasqar
    6 min walk
  • Los Colonnos Del Sur
    9 min walk
  • Restaurant Hotel Rio Serrano
    1 min walk

About this property

Rio Serrano Hotel + Spa

  • Upscale family-friendly hotel near Torres del Paine National Park
  • Located close to Cuernos del Paine Lookout, Rio Serrano Hotel + Spa provides a free breakfast buffet, a free daily manager's reception and a terrace. Active travellers can enjoy horse riding at this hotel. Treat yourself to a body wrap, a facial or a body scrub at Kolaf, the on-site spa. The on-site Regional cuisine restaurant, Qawasqar Restaurant, offers breakfast, lunch, dinner, light fare and garden views. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a shopping centre on-site and a firepit.
  • Other perks at this hotel include:
    • An indoor pool, along with sunloungers
    • Free self-parking
    • Access to a nearby indoor pool, a gift shop and smoke-free property
    • A banquet hall, coworking spaces and tour/ticket information
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 108 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and safes.
  • Other amenities include:
    • Highchairs and free infant beds
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Bathrooms with rainfall showers and designer toiletries
    • 43-inch Smart TVs with streaming services and digital channels
    • Wardrobes/cupboards, heating and daily housekeeping

All-inclusive details

  • All-inclusive room rates at Rio Serrano Hotel + Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All meals, snacks and beverages included

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₹53,973 total
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Frequently asked questions

Does Rio Serrano Hotel + Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Rio Serrano Hotel + Spa?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Rio Serrano Hotel + Spa on 28 Oct 2026 start from ₹36,553, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rio Serrano Hotel + Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rio Serrano Hotel + Spa?

Self-parking is free at this property.

What time is check-in at Rio Serrano Hotel + Spa?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Rio Serrano Hotel + Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Rio Serrano Hotel + Spa?

Some rate plans available at this property are all-inclusive.

Where is Rio Serrano Hotel + Spa located?

This family-friendly Torres del Paine hotel is located on the waterfront, within 3 mi (5 km) of Serrano River and Torres del Paine National Park. Cuernos del Paine Lookout and Salto Chico Falls are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rio Serrano Hotel + Spa Reviews

9.0

Wonderful

9.6

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 371 out of 546 reviews
Rating 8 - Good. 117 out of 546 reviews
Rating 6 - Okay. 30 out of 546 reviews
Rating 4 - Poor. 15 out of 546 reviews
Rating 2 - Terrible. 13 out of 546 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff, facilities, food, and the VIEW !!!! One of the BEST experiences we have had across all of our travels
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a perfect 5 nights at the resort. The views in the mountain rooms are spectacular and it’s lovely sitting on the deck having a drink. The staff are excellent, Simon, and everyone so nice and helpful. Great location to access the park and not to far from Puerto Natales. ….The border collies visiting was also lovely.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, perfect location, beautiful views, relaxing environment.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property and room were beautiful! The food at the breakfast and the restaurant were both good!
Hotel room with view of mountain
Lamb cooking on the patio
Dinner
At the breakfast buffet
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel exceeded all expectations. Staff were fantastic, the superior room lively and the food options lovely. Would highly recommend
View from bedroom window
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Incredible experience from the hotel room to the staff to the epic views, highly recommend!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent—this is our second time here, the first was two years ago. The food is delicious, the facilities are spacious with beautiful scenery, and the service from all the hotel staff is outstanding. Highly recommended.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We spent three nights and wish we could have stayed there forever (personal budgeting issues) Remarkable experience, service and staff .
View looking North
Making memories- before we can’t remember.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a pleasant stay. Rio Serrano +spa hotel has provided a very luxurious experience during our stay. Staff are friendly and nice.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never had a better view in a hotel in my life - Absolutely gorgeous. The amenities such as indoor pool and spa plus daily free offerings for guests (documentary, asado, etc) were such lovely additions to the experience. Staff were all so helpful and friendly. Best breakfast. Hotel has multiple restaurants as well, which was helpful in such a remote location - a fantastic location at that.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We loved the view from our room, the staff was great, and the amenities and property also wonderful.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent hotel, lovely room and nice staff. Best to eat in the bar. Fully inclusive covers pretty well everything.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa pool was beautiful Serves great setting unbelievable
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent, eager to help and always smiling. Premises beautiful.and well kept. Food delicious and varied. Great lunch bags for days when excursions ran late. The area itself breathtaking!!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This hotel was absolutely phenomenal! From the moment you walk through the doors you immediately realize the sense of coziness, the attention to detail, the friendly staff, the cleanliness, the positive vibes, and my personal favorite the most spectacular view in all of Torres Del Paines! There is no better view in the entire park. I highly recommend this hotel without any reservations.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception and clean room. Accommodating staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with beautiful views located just outside of the Torres del Paine national park. The pool and spa are wonderful. The room and bathroom were clean and comfortable with lovely views of the mountains. Excellent vegetarian food options in both restaurants. Overall a wonderful stay.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, super nice employees particularly in the activities concierge, decent amenities
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing. The view from our room looked like a postcard. Great service. Great tour guides.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food service was exceptional, the location is excellent.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Room was very clean. Staff were professional and helpful. Foods were delicious.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicest hotel we've ever stayed at!

Incredible location and views, excellent food, friendly staff.
View from our room...
Another view from our room!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
room cleaning and food kept this from being a five. Staff was delightful
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very nice services and friendly stuffs
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Excellent service
Stayed 1 night in Nov 2025