Airport Hotels, Tontouta Intl. (NOU)

"Hotel Le Lagon's spaces were smaller (for family of 4), but functional and had a much nicer feel than some of the nearby bigger hotels. Rooms were well appointed, the kitchenette was especially useful, and the pool area was compact but well laid out. Staff were helpful and language wasnt a problem. Great location, quiet, but convenience stores and food options right nearby."

"Staff very friendly and professional. Various food items and good quality. Great accommodation pricing too. We had a very awesome rewarding time, thank you Hilton staff!"

"Good location, but pretty average cheap accommodation in a hostel. I had a private room which was quite large and reasonably clean, it took a long time to check in though. Air conditioning worked well. If you just need a place to sleep & shower this would be fine."

"Great staff, room upgraded, spacious room with outdoor terrace, good location, close to market, restaurant, shops"

"It was the best place for me to save overnight while connecting through NOU airport. The staff was very helpful arranging everything."

"The room was clean and had a great view. The kitchen facilities and utensils were good. The staff on duty were very friendly and there was no difficulty in staying."

"The pool area is lovely and the bistro serves great food and drinks. Our room had amazing ocean views and the property is conveniently located."

"They booked the wrong room and couldn't fix it. I booked a family room (2 adults + 2 kids) for a 1-night stay through Hotels.com. Three weeks before arriving I got a message from the hotel saying "We inform you that the room you have reserved is based on 3 people and not 4 people. Please modify this. Good reception Hotel Le Paris." Fearing I had made a mistake, I double-checked my booking, it clearly said 'Superior Family Room; 2 Adults + 2 Children'. Relieved, I messaged the hotel with this and asked them to let me know if any issues. I heard nothing back and figured all was well. On arrival late in the evening, with a flight early the next day, we found a room with 3 beds, 3 cups and 3 towels, and and a camp bed setup in the middle of the room. I asked for the room we booked and was told the hotel had none available. After some delay, the receptionist (who was very nice) said she'd spoken with the manager and they could offer another double room at no charge. Not wanting to split up the family (with 2 small kids) I declined. I got the family to sleep and took the camp bed. It wasn't setup right and collapsed when I laid down on it. Pretty irritating. Anyway, set it back up and slept poorly on it before an early start the next day. Pretty poor service. Hotels.com offered to put me in touch with its relocation team (not practical). The hotel declined a refund. Hotel itself was ok. Of the 4 lights in our room, 2 worked. Shower was ok. We had to remake one of the beds as bedd"

"New Caledonia in comparison to NZ and AU is quite expensive, you get good value for money here. It's a bit off the beaten track, which we prefer. It's dated, but has everything one would otherwise need. Be sure to take advantage of the breakfast, it's huge and only $23 NZD. We stayed a couple of different nights in a suite and each room opens out either directly to the water (level 1) or with views to the ocean (level 2) and were clean and large. The staff were lovely, having google translate helped with one of our trickier queries. The staff were very accommodating, recommend having a car, but there is a bus that ran quite frequently too (didn't use it, but there was always one whenever we went to our car). Highly recommend especially if you're just needing somewhere safe to spend the night."