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GHL Relax Hotel Makana Resort

3.0 star property
Delightful beach hotel with Access to hot tub

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for GHL Relax Hotel Makana Resort

Balcony
Exterior
Down duvets, in-room safe, individually furnished, desk
Bar (on property)
Reception
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Calle B y Estero Seco-Huertos Familiares, Tonsupa, Esmeraldas
  • Popular LocationPlaya Tonsupa6 min walk
  • Popular LocationCastelnuovo Beach8 min drive
  • Popular LocationAtacames Beach18 min drive
  • AirportEsmeraldas (ESM-Colonel Carlos Concha Torres)43 min drive
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Room options

View all photos for Standard Room

Standard Room | Down duvets, in-room safe, individually furnished, desk

Standard Room

Highlights

Balcony or patio
Garden
Individually furnished
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

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Exterior detail
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About the area

Tonsupa

Located in Tonsupa, GHL Relax Hotel Makana Resort is on a private beach. Shoppers can check out Malecón Las Palmas, while everyone can enjoy the natural beauty of Playa Tonsupa and Castelnuovo Beach.
Visit our Tonsupa travel guideOpens in a new window

What's nearby

  • Playa Tonsupa - 6 min walk
  • Castelnuovo Beach - 8 min drive
  • Atacames Beach - 18 min drive
  • Sua Beach - 18 min drive
  • Malecón Las Palmas - 27 min drive

Restaurants

  • Cobachas - 8 min walk
  • Asociación De Cevicheria Las Ramadas - 7 min drive
  • Asadero Restaurant Hnos. Nieves - 2 min drive
  • Restaurante Anita - 11 min drive
  • Chifa Internacional - 10 min walk

About this property

GHL Relax Hotel Makana Resort

Hotel by the ocean
Free continental breakfast, a garden and dry cleaning/laundry services are just a few of the amenities provided at GHL Relax Hotel Makana Resort. With amenities such as a private beach and sunloungers, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), luggage storage and 1 meeting room
  • A lift, multilingual staff and smoke-free property
Room features
All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Private gardens, wardrobes/cupboards and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sunset Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 35-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

Outdoor space

  • Balcony/patio
  • Yard

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Makana Resort
Hotel Makana Resort Atacames
Makana Atacames
Hotel Makana Resort Tonsupa
Makana Tonsupa
Hotel Makana Resort
Ghl Relax Makana Tonsupa
GHL Relax Hotel Makana Resort Hotel
GHL Relax Hotel Makana Resort Tonsupa
GHL Relax Hotel Makana Resort Hotel Tonsupa

Frequently asked questions

Does GHL Relax Hotel Makana Resort have a pool?

Yes, this property has an outdoor pool.

Is GHL Relax Hotel Makana Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at GHL Relax Hotel Makana Resort?

Self-parking is free at this property.

GHL Relax Hotel Makana Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel! Los cuartos amplios y limpios! cuentan con una mini refrigeradora, y lavabo con hornilla (no ollas, ni platos ni nada de eso.. ) Aire acondicionado, tele con cable y todas las habitaciones tienen balcon y vista a la piscina y al mar! las instalaciones muy limpias y amplias. la pisicina delicisoa y enorme! una playa privada con carpas y camas! Muy recomendado! el desayuno incluido bastante bueno. Disfrutamos mucho!
Stayed 3 nights in Jun 2021

2/10 Terrible

Maria Isabel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

MANUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views.
Great place to enjoy with the FAM...
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Tonsupa
Good hotel, fretfully people.
Stayed 2 nights in Jun 2018

6/10 Okay

Richard, Voorheesville, New York

Liked: Cleanliness, staff & service
Five day stay for business.
The room was okay, but lacked any decorations. There is no hot water available for the sinks. The rest of the hotel and grounds were very nice. WIFI was good. The staff was very helpful. However, because very few people spoke English, communication was difficult. The restaurant was average. Beautiful pool.

4/10 Poor

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is on a downward trend
This was the fourth time we stayed at this hotel. You cannot beat the pool and access to the ocean, but obviously the current management is not competent. The maintenance and service is not good and has really deteriorated from 3 yrs ago. I would rate this a 4 star 3 years ago, and maybe a 2-3 star now. With the exception of the excellent manager of the restaurant, Alberto, the staff has no idea what service is. For example, our reservation said our room included a microwave. It did not have one. We brought this to the front desk and she basically said 'prove it'. We brought her the expedia website on our tablet and she said to email her the link. We said this is "Expedia".....Just go to Expedia.com. She said she couldn't do that. Also on our last day, a generator kicked in at 4AM that was so loud right outside our door. We looked around for anyone to help us at 430 am and no one could be found, even the guard. We mentioned it to the front desk at checkout and asked about what they would do. He said he heard about it and that it was at 630 am and he couldn't do anything about it. no apology, no acknowledgement, and he didn't believe us that it started at 4am. In terms of maintenance, the employees are really clueless. The condition of the rooms and hotel overall is deteriorating and they are not keeping up. The room had numerous issues. It was funny to watch the maintenance guys spend hours watering the dirt that used to be grass.

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien. La piscina no estaba funcional.
Todo bien. La piscina no estaba funcional.
Stayed 2 nights in Jan 2023

10/10 Excellent

Verónica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar
Excelentes instalaciones, buen desayuno, tranquilo
Stayed 1 night in Jun 2022