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Reviews of Hotel Bide Bide

2 out of 5
Hotel Bide Bide
Plaza Euskal Herria, 1, Tolosa

Reviews

9.6

Exceptional

Rating 10 - Excellent. 80 out of 101 reviews" "
Rating 8 - Good. 17 out of 101 reviews" "
Rating 6 - Okay. 3 out of 101 reviews" "
Rating 4 - Poor. 0 out of 101 reviews" "
Rating 2 - Terrible. 1 out of 101 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy to return here
Even though the square was super busy and noisy, rooms at the back are perfectly quiet at night after the last train. Had to wait a bit for a space in the car park but this was due to los Reyes Magos so probably it is normally no problem. Very good shower and bed. The front desk is only open at limited hours but there is a 24 hour number to call and check-in/out is very efficient. Breakfast next door is good, even if it is a little later to open than ideal (there are also some limited kitchen facilities in the corridor)
Stayed 2 nights in Jan 2024

10/10 Excellent

Toby

Stayed 1 night in May 2023

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second visit to Bide Bide, and they are consistently lovely. Fun spot, couldn't be more central.
Stayed 1 night in Jul 2022
Response from Hotel Bidebide on 10 Aug 2022
Estimada Kris. Su comentario es muy importante para nosotros. Nos esforzamos en dar a nuestros clientes la mejor experiencia posible, seguiremos en ello día a día, con más fuerza si cabe. Muchas gracias. Un cordial saludo.

10/10 Excellent

Alexandre

Stayed 1 night in Jun 2022
Response from Hotel Bidebide on 3 Aug 2022
Estimado Alexanre. Su comentario es muy importante para nosotros. Nos esforzamos en dar a nuestros clientes la mejor experiencia posible, seguiremos en ello día a día, con más fuerza si cabe. Muchas gracias. Un cordial saludo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
Set in the old part of Tolosa in a plaza, this hotel was charming. Exceptionally clean & really helpful staff. Parking was offsite at a nearby multi-storey car park. The hotel gives you tokens to pay as you leave. It would be helpful if the car park address was given prior to your stay, to enable you to go straight to the car park. Would recommend this hotel
Stayed 2 nights in Jul 2022
Response from Hotel Bidebide on 10 Aug 2022
Estimad@ client@. Su comentario es muy importante para nosotros. Nos esforzamos en dar a nuestros clientes la mejor experiencia posible, seguiremos en ello día a día, con más fuerza si cabe. Muchas gracias. Un cordial saludo.

10/10 Excellent

Fay

Stayed 1 night in May 2022
Response from Equipo, Hotel Bidebide. on 3 Jun 2022
Estimado Fay. Su comentario es muy importante para nosotros. Nos esforzamos en dar a nuestros clientes la mejor experiencia posible, seguiremos en ello día a día, con más fuerza si cabe. Muchas gracias. Un cordial saludo.

10/10 Excellent

Deborah

Stayed 6 nights in May 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Dpto. Recepción on 13 Apr 2022
Estimado Kenneth. Muchas gracias por su valoración. Es un placer para nosotros. Reciba un cordial saludo

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New clean friendly busy charming rolled into one excellent great find
Stayed 1 night in Oct 2021
Response from Beñat on 13 Oct 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
The decor is beautiful, modern interior in a very old building. The restaurant downstairs is excellent. Good location and peaceful
Stayed 2 nights in Aug 2021
Response from Josean Martín. on 27 Aug 2021
Estimada Liliana Muchas gracias, su opinión es muy importante para nosotros. Esperemos vernos otra vez pronto. Un cordial saludo.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spotless room, easy in-and-out.
Stayed 1 night in Jul 2021
Response from Dep.Recepción. on 10 Aug 2021
Muchas gracias. Su opinión es muy importante para nosotros. Esperamos verle otra vez en nuestro hotel. Un saludo.

8/10 Good

Paulo Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Everything was good except no place for parking
Stayed 1 night in Jul 2021
Response from Dep. Recepción on 10 Aug 2021
Muchas gracias. Su opinión es muy importante para nosotros. Esperamos verle otra vez en nuestro hotel. Un saludo.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Fab hotel and lovely town with friendly people. Will be back
Stayed 1 night in Jul 2020
Response from Beñat on 23 Jul 2020
Thank you so much, We wish you a happy trip!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful receptionist. Spacious bedroom and really good bathroom with nice big towels. Great location in centre town. Liked the idea of kettle and coffee machine in hotel lounge area, but extremely puzzled that coffee machine did not work and no explanation/instructions!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Alba Simo on 27 Feb 2020
Gracias por su valoración de nuestro establecimiento, esperamos que repita estancia con nosotros. Un saludo,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Gabriella & Alba. Recepcion Front desk on 26 Dec 2019
Gracias por su valoración de nuestro establecimiento. Esperamos que repita estancia con nosotros. Un cordial saludo.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a very nice , clean, modern design , comfortable and quiet place. Loved our stay! Will come back with pleasure !
Stayed 2 nights in Sep 2019
Response from Gabriella on 2 Oct 2019
Thank you Leah!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected well thought out rooms furnishings and bathrooms. All staff very friendly and helpful. The sister bar restaurant facing into the plaza was great for breakfast (4 well priced choices) and we enjoyed other meals there where food is served until late. We definitely revisit.
Stayed 3 nights in Aug 2019
Response from Giulia & Alba. Recepcion Front desk on 22 Aug 2019
Thank you for your review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and lively town
Cute and lively town. Thirty minutes drive to San Sebastián. Lots of restaurants, bakeries, markets and boutique shops....all walking distant. Free parking lot is 15 min walk from hotel. Staff was super friendly and helpful.
Stayed 3 nights in Jul 2019
Response from Giulia & Alba. Recepcion Front desk on 10 Aug 2019
Thank you Lawrence!

10/10 Excellent

SOLANGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beau propre moderne, personnel attentionné.
Stayed 1 night in Mar 2024

8/10 Good

Philippe

Stayed 1 night in Feb 2024

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kanon ställe mitt i stan! Hit återvänder vi alltid!
Stayed 2 nights in Oct 2023

10/10 Excellent

José Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Erwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nagenoeg nieuw (althans zo toont het en voel je het) hotel in het centrum van van sfeervol Tolosa. Communicatie en afhandeling verlopen erg gemakkelijk. Faciliteiten en netheid zijn uitstekend. Vanuit Tolosa zijn mooie plekken (Donostia/San Sebastian op een half uur!!) eenvoudig te bezoeken. Hotel ligt aan een in potentie prachtig plein waar een combinatie van horeca en woonblokken zijn. Ga vooral 's avonds een rondje maken langs de San Frantzisko Pasealekua en omringende straten!
Stayed 2 nights in Aug 2023

10/10 Excellent

Francisco Javier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
bien en general
Stayed 7 nights in May 2023

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto
Stayed 2 nights in May 2023

6/10 Okay

Nidhal, Aulnoy-Lez-Valenciennes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Très propre et stylé. Par contre, literie confortable pas confortable de tout, niveau sonore médiocre
Stayed 1 night in May 2023

8/10 Good

Nidhal, Aulnoy-Lez-Valenciennes

Stayed 1 night in May 2023

8/10 Good

ALBERTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Joaquin

Stayed 1 night in Dec 2022

10/10 Excellent

Christophe

Stayed 1 night in Oct 2022

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza y buena comunicación
Stayed 1 night in Oct 2022

10/10 Excellent

María del Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2022

10/10 Excellent

remi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Hotel Bidebide on 13 Oct 2022
Estimada Remi. Su comentario es muy importante para nosotros. Nos esforzamos en dar a nuestros clientes la mejor experiencia posible, seguiremos en ello día a día, con más fuerza si cabe. Muchas gracias. Un cordial saludo.

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andrea var mycket välkomnande och serviceinriktad🤗
Stayed 1 night in Oct 2022
Response from Hotel Bidebide on 13 Oct 2022
Estimado Anders.Muchas gracias por sus palabras.Su comentario es muy importante para nosotros. Nos esforzamos en dar a nuestros clientes la mejor experiencia posible, seguiremos en ello día a día, con más fuerza si cabe. Muchas gracias. Un cordial saludo.

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable y bien situado
Stayed 1 night in Oct 2022
Response from Hotel Bidebide on 13 Oct 2022
Estimado Antonio.Muchas gracias por sus palabras.Su comentario es muy importante para nosotros. Nos esforzamos en dar a nuestros clientes la mejor experiencia posible, seguiremos en ello día a día, con más fuerza si cabe. Muchas gracias. Un cordial saludo.

10/10 Excellent

Béatrix

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La modernité et propreté. Gentillesse du personnel et notamment la personne à l accueil. Pour une nuit cela convient parfaitement. Plus d une nuit c est gênant car l on donne sur un mur et on entend les trains.
Stayed 1 night in Sep 2022
Response from Hotel Bidebide on 13 Oct 2022
Estimada Beatrix.Muchas gracias por sus palabras.Su comentario es muy importante para nosotros. Nos esforzamos en dar a nuestros clientes la mejor experiencia posible, seguiremos en ello día a día, con más fuerza si cabe. Muchas gracias. Un cordial saludo.

10/10 Excellent

Pilar

Stayed 7 nights in Aug 2022
Response from Hotel Bidebide on 13 Oct 2022
Estimada Pilar.Muchas gracias por sus palabras.Su comentario es muy importante para nosotros. Nos esforzamos en dar a nuestros clientes la mejor experiencia posible, seguiremos en ello día a día, con más fuerza si cabe. Muchas gracias. Un cordial saludo.

8/10 Good

Torben

Stayed 1 night in Sep 2022
Response from Hotel Bidebide on 13 Oct 2022
Estimado Torben.Su comentario es muy importante para nosotros. Nos esforzamos en dar a nuestros clientes la mejor experiencia posible, seguiremos en ello día a día, con más fuerza si cabe. Muchas gracias. Un cordial saludo.

10/10 Excellent

Antônio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia confortavel
Hotel totalmente revitalizado, limpo, muito confortável, silencioso, fora do comum
Stayed 2 nights in Jul 2022
Response from Hotel Bidebide on 3 Aug 2022
Estimado Antonio. Su comentario es muy importante para nosotros. Nos esforzamos en dar a nuestros clientes la mejor experiencia posible, seguiremos en ello día a día, con más fuerza si cabe. Muchas gracias. Un cordial saludo.

8/10 Good

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia,reformada .El baño muy bien.Muy céntrico y con buenos servicios.Muy recomendable.
Stayed 1 night in Jun 2022
Response from Hotel Bidebide on 3 Aug 2022
Estimada Yolanda. Su comentario es muy importante para nosotros. Nos esforzamos en dar a nuestros clientes la mejor experiencia posible, seguiremos en ello día a día, con más fuerza si cabe. Muchas gracias. Un cordial saludo.

10/10 Excellent

María del Consuelo

Stayed 2 nights in May 2022
Response from Equipo. Hotel Bidebide. on 3 Jun 2022
Estimada María del Consuelo. Su comentario es muy importante para nosotros. Nos esforzamos en dar a nuestros clientes la mejor experiencia posible, seguiremos en ello día a día, con más fuerza si cabe. Muchas gracias. Un cordial saludo.

10/10 Excellent

Lory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt o trivsamt. Rekommenderas
Stayed 1 night in May 2022

2/10 Terrible

Dominique

Stayed 1 night in Apr 2022
Response from Dpto. Recepción on 13 Apr 2022
Estimada Dominique. Lamento que ustedes no se alojaran en nuestro hotel. Tenemos una política de cancelación muy laxa, solo 24h Lamentablemente nos avisaron con mucha menos antelación, por lo que aplicando nuestra política de cancelación les tuvimos que cobrar la primera noche. Reciba un cordial saludo

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Really nice hotel, very friendly and excellent restaurant. Highly recommend
Stayed 1 night in Apr 2022
Response from Dpto. Recepción on 13 Apr 2022
Estimado Peter. Muchas gracias por su valoración. Es un placer para nosotros. Reciba un cordial saludo

8/10 Good

Fouzia

Stayed 1 night in Mar 2022
Response from Dpto. Recepción clientes on 13 Apr 2022
Estimada Fouzia. Muchas gracias por su comentario, Intentaremos mejorar día a día. Un cordial saludo.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2022
Response from Beñat on 6 Mar 2022
Muchas gracias. Su opinión es muy importante para nosotros. Será un placer verle otra vez en nuestro hotel. Un saludo.

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Beñat on 4 Feb 2022
Muchas gracias. Su opinión es muy importante para nosotros. Será un placer verle otra vez en nuestro hotel. Un saludo.

10/10 Excellent

Ana Belén

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana en familia.
Cumplio con nuestras expectativas, bien ubicado y todo conforme a lo esperado.
Stayed 2 nights in Dec 2021
Response from Beñat on 10 Dec 2021
Muchas gracias. Su opinión es muy importante para nosotros. Será un placer verle otra vez en nuestro hotel. Un saludo.