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"A equipe é muito gentil. Houve um problema com o banheiro do quarto e nós trocaram para outro. Nem todos os quartos têm a vista bonita da foto."

"We were really disappointed with our stay. The place was not clean at all — we found hair everywhere, which was very off-putting. The bathroom was dirty and had black bits on the floor, making it feel unhygienic. The freezer was also very dirty, with bits of hair inside it — absolutely unacceptable. On top of that, we specifically booked an accommodation with a terrace, but were given a room with no terrace at all. This was misleading and not what we paid for. To make matters worse, we were...