Tizguite Hotels from ₹2,680

"Very disappointing experience at Zephyr Ifrane. We stayed one week in a two bedroom suite with our family and the apartment was completely invaded by ants everywhere: kitchen, bathroom, living room and even the beds, which made it impossible to sleep. A chemical treatment was applied once but the ants returned the next day even worse. Housekeeping was almost nonexistent. Our suite was cleaned only once during the entire week and we constantly had to ask for basic items. For a family of five we were given only two towels and one small soap per day. When the room was finally cleaned, the dirty towels, blankets and garbage were left at the entrance of our suite for four days, attracting cats and insects and creating a terrible smell. The receptionist was kind and helpful, but the manager was never available during our entire stay and no apology or commercial gesture was offered despite these serious hygiene issues. Never again. This place should be avoided."

"Spacious and has 2 full bathrooms which is very convenient."

"The shower had bad smell. Water draining was not good. "

"Yes, the staff were most helpful and the room was very clean."

"Clean rooms and nice amenities. We felt overpriced for the location. "

"A lovely place with delicious food. Front desk staff was competent, friendly, and always helpful."

"Great experience overall. I just wished that the thermal pool is included in the Expedia price, but it’s not. We had to pay extra to use the thermal pool. Other than that, everything in the hotel is perfect."

"Mixed stay overall. Positives first: The room cleaners were excellent. The daytime security guard was professional and welcoming. The lady at breakfast was very kind. Areas for improvement: For a city hosting AFCON, I expected some event awareness (decorations/banners), but there was none. Food options were limited, with several items unavailable. I also experienced unprofessional behavior from front desk staff on two occasions. Additionally, I requested a glass of water at dinner but was billed for a bottle that could not be reversed, despite asking for it to be returned. Recommendation: With Morocco hosting the 2030 World Cup, better staff training and a more guest-focused, international approach would greatly improve the experience. P.S. The Front Desk Manager was pleasant, but guests shouldn’t be asked to leave reviews during their stay."

"Room was clean and amenities were great"