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Serema Palace Hotel

Star Rating
3 out of 5

Information

Reviews

4.0 / 5Very Good
2 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Nossa Senhora Do Rosario Church
    1 min walk
  • Popular Location
    Lavras Municipal Market
    7 min walk
  • Popular Location
    Bi Moreira Museum
    18 min walk

Choose dates to view prices

  • Deluxe Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Triple Room

    Room Amenities

    • Sleeps 3
    • 3 Single Beds
    More details
  • Deluxe Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Luxury Suite

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Suite (Master)

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Lavras

Serema Palace Hotel is located in Lavras. Lavras Municipal Market and Bi Moreira Museum are cultural highlights, and some of the area's landmarks include Nossa Senhora Do Rosario Church and Senhor Bom Jesus dos Perdoes Church.

What's nearby

  • Popular Location
    Nossa Senhora Do Rosario Church - 1 min walk
  • Popular Location
    Lavras Municipal Market - 7 min walk
  • Popular Location
    Bi Moreira Museum - 18 min walk
  • Popular Location
    Federal University of Lavras - 8 min drive
  • Popular Location
    Quedas Rio Bonito Ecological Park - 16 min drive

Getting around

  • Sao Joao del Rei (JDR-Prefeito Octavio de Almeida Neves) - 114 min drive

About this property

Serema Palace Hotel

3-star hotel with free breakfast and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. All 84 rooms offer free WiFi, minibars and LED TVs with cable channels. Guests will also find room service, showers and desks.
Serema Palace Hotel offers 84 forms of accommodation with minibars and free toiletries. LED televisions come with cable channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Serema Palace Hotel features an outdoor pool and a 24-hour fitness centre. Wireless Internet access is complimentary. This 3-star property offers access to a business centre. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, multilingual staff and a picnic area. Complimentary self-parking is available on-site.
Serema Palace Hotel is a smoke-free property.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Policies

Check-in

Check-in between 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pets

  • Pets not allowed

Payment types at the property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 5.0 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Parents or legal guardians travelling with children who are under 18 years old must present the child's birth certificate and an identity card with photo (passport, for example) at check-in. For international travels from Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's birth certificate and identity card with photo – a letter authorising the trip signed by the other parent with a notarised certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, judicial authorisation is required. People who intend to travel to Brazil with children must consult the Brazilian consulate before travelling for more information.

Property is also known as

  • Serema Palace Hotel Hotel
  • Serema Palace Hotel Lavras
  • Serema Palace Hotel Hotel Lavras

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free buffet breakfast available 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Minibar

More

  • Desk
4.0

Very Good

5 - Excellent
0
4 - Good
2
3 - Okay
0
2 - Mediocre
0
1 - Poor
0
4.5
Cleanliness
4.0
Service and Staff
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serema Palace Hotel

Recepcionistas educados e atenciosos. Café da manhã variado. Quarto amplo. Boa qualidade da roupa de cama e toalhas. Boa conexão à internet. Camas confortáveis. Boa área de piscina. Boa pressão hídrica no chuveiro. Boa localização. Sugestão de melhorias: Colocar um secador de cabelo no banheiro do quarto. Implementar o sistema de abertura de portas por cartão magnético. Troca do ar-condicionado de parede por um split inverter pois os de parede são antigos e ruidosos. Colocarem halteres de 5 e 10kg na academia. Reforçar aos funcionários (principalmente da área do café da manhã) a importância da cordialidade e do impacto positivo ao desejar um bom dia aos hóspedes ao estabelecer uma comunicação.

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Qualidade top, mas diária poderia ser menor

O atendimento é sensacional, por todas os funcionários do hotel. Mas, em especial, chamo a atenção pela educação e bom senso da gerente Fernanda. As acomodações são ótimas: quartos de 25 m² de área, no mínimo, bom chuveiro e muito boa a área do banheiro. Café da manhã divino. Qualidade top. Pena não ter cama king size - pelo menos na unidade que utilizei não tinha. O sinal da tv também deixou um pouco a desejar - mas acho que foi um azar que provavelmente fora corrigido depois que saí (informei sobre o defeito em meu check out). Por outro lado, a localização do hotel também é ótima, numa praça agradável e bem no centro da cidade. No entanto, mesmo ante toda essa qualidade que informei, achei o preço alto. Com

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2019

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